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    Aqua Spas

    1.6 (96 reviews)
    Ultra High-EndHot Tub & Pool
    Open 10:00 am - 6:00 pm

    Aqua Spas Photos

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    Paul D.

    From the minute bought this Michael Phelps spa It's been leaking, and this company's terrible and covering their warranty. No follow thru or coverage. This is a terrible company to deal with. We can even use the spa.

    This slime is after changing and cleaning the filter twice over three days
    Tammy T.

    https://www.aquaspasinc.com/ The WORLD's WORST!!!! We purchased a large hot tub from Aqua spa's in April. We have already had one service call but there are still major issues. We literally asked for our money back because we hate the tub. We have spent a lot of time and money to get this tub installed. Aqua spa's has a policy, they don't do returns. Apparently they don't have a policy against selling crappy hot tubs. We even agreed to pay extra to upgrade the tub because it's such a piece of crap. Well, guess what the only available appointment AquaSpa had to address the issues ? Memorial day! Memorial day is the only day they can come. This is such a big issue. I'm going to have to change my plans to be here! Needless to say, I would NEVER recommend Aqua spa. Their customer service is terrible and their product is even worse!

    Trim and panels.

    Absolute worst service!!! All the trim on our spa was bent upon delivery was told it would be replaced that was in October. It is July and we are still trying to get the trim and panels placed. Nobody knows what's going on there. When asked to speak to the owner they always say he's not in. Sent him an email and got a box of jet covers which we don't need. Would NEVER purchase anything from this company. They don't care about their customers or their product!!!! Not even worth 1 star!!

    Aqua spa swim spa
    Diana C.

    We have had the most unpleasant experience, we bought our swim spa at the Denver premium outlets and the sales man was actually nice like any other sales man, he promised a date of delivery and answered some delivery fee questions according to his experience, he mentioned a crane cost would be around $700 it seemed fine. The date before delivery Courtney calls and mentioned the crane would be $1,400 or so depending on how far they have to extend it. It still seemed ok. Then she mentioned she would call back the day of the delivery with a more firm price.... She never called back. The crane got home an hour and half later than the swim spa we where all waiting. They did their job everything was great, the final price came up to $1,846 more than twice the original price that was mentioned. At this point obviously the crane company had to get payed so we payed out of pocket. Not to mention (we agreed to get financed for more than the swim spa cost to pay for all the side details) not a big deal except we where supposed to get that check back on October a few days after we bought the swim spa, we did NOT because Courtney front he office never bother to give us updates or call backs regarding our status, we finally got the check back on the mail a weeks after the spa got delivered so like mid November almost a month from the date we where told we would get it. We were relived it was delivered we didn't have to deal with them it was over.... NO! The delivery guys tell us that the sound system was not installed and that they would call us back on a date because a part was back ordered. Apparently it was going to get to their warehouse the following week so like November 14-18 guess what it's now diciembre 19 and no update no information no contact back I have called numerous of times to get an update I feel like they know my number and they just put me straight on hold. After holding they just say to leave a voice mail witch I have but no one ever calls back. I HAVE TEXTED MY SALES MAN MARTIN AND he kindly replies he will contact and get an update never does. I actually drove to the store back (keep in mind I live almost an hour away) and all the store can say is they will call back with an update no one does!! So that's my experience don't leave the store and purchase anything until they give you exact dates. And don't ever bother contacting Cortney from delivery she will never bother to call you back.

    Jets that have popped out whole in use, and broken plastic pieces that hold it in.

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    2 months ago

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    2 years ago

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    7 months ago

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    9 months ago

    Waited 2 months for my cover. Sold me an out of stock tub. Just a train wreck from the start.

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    3 years ago

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    2 years ago

    Don't show up to make repairs when scheduled. Don't return phone calls. Horrible service. Horrible experience.

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    3 years ago

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    3 years ago

    Super helpfu and easy to work with, asked questions, great experience... thank you guys!

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    Page 1 of 3

    Ask the Community - Aqua Spas

    Review Highlights - Aqua Spas

    I just recently went into the Fort Collins location to purchase some spa supplies.

    Mentioned in 3 reviews

    Read more highlights

    Patio Splash - ED - ready to go!

    Patio Splash

    4.1(17 reviews)
    0.5 mi

    I purchased a Bullfrog tub in April. This was our first tub so I didn't know much about tubs. Did…read moremy due diligence then checked out several of the shops. Tisha and MJ were fantastic in understanding our wants and needs and explained all the features and benefits. The chemistry is so simple, with cartridges that do all the work. Sold. The delivery was a breeze and they were in and out in no time. They set up my settings and we filled it up. We enjoy it almost as much as our grandkids. Overall, it was a great buying experience and zi would recommend Patio Splash to anyone looking gor a tub. I can't say enough about the guys.​​

    Made a huge mistake asking patio splash to fix my hot tub.... a part that costs 47 dollars turned…read moreinto a 648.00 bill. They told me they charge 199.00 because it's specialized labor. You can hire a master plumber who's licensed in this state for less money. They told me that was the going rate so i called global spa and of course they don't charge that. I also called spa duck and they charge less than half of that Also they aren't accredited with the better business bureau. You can't even report then because they aren't even recognized. What used to be a great place has turned into charging their customers to the extreme. Glad i didn't buy another hot tub from them Got an update the company called me and said the owner wanted to speak with me. They told me that if i was willing to take the post down and sign a paper saying no more negative posts they would return half of my money. I told them no thanks. I rather eat a couple hundred and make sure everyone knows the kind of business you run. No wonder they aren't registered with the BBB. Trying to overcharge then buy reviews that favor them

    Photos
    Patio Splash
    Patio Splash - Bullfrog M8

    Bullfrog M8

    Patio Splash

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    Raintree Athletic Club - Stationary bike

    Raintree Athletic Club

    4.3(53 reviews)
    3.7 mi

    I've been a member for over a year, and this is without a doubt the best gym I've ever joined. Why?…read more The people. The space. The vibe. The offerings. The responsiveness. The community. The people who work at Raintree often remember my name, welcome me in, and help with any issues that come up for me. The people who work out here come in a range of ages and body types, and are friendly and thoughtful about helping keep the space nice for whoever is coming in next. The space is well organized into sections that feel private and very functional. The yoga space is very zen. There are a few hangout areas that include couches, or tables and chairs, and feel very home like. The recovery room is quiet and dimly lit. There are several spaces with weights and weight machines and each have their own personality. The track is perfectly located to make it easy to include the sled and/or a warm up or cool down lap along with weight lifting. The vibe is consistent and reminds me of being in a spa. Not hooty tooty, but rather, like I have a rich friend who has invited me over to their gym and is glad I've come over! The gym always smells nice and fresh, is clean and welcoming, and has good music on at exactly the right volume. It's easy to walk around as the paths to places are well delineated. And, I always feel like I belong. The offerings, responsiveness and community all resonate deeply with me. Currently I am focusing on prepping for the DEKA, and Raintree has classes, trainers and the equipment I need to prep for this. I am also working on becoming more centered and lowering my cortisol, and the yoga classes and sound bath class are really helping me achieve better sleep, less stress and more feeling connected to my body and heart than I have in a very long time. The variety of equipment and my amazing personal trainer, Kelly, have helped me achieve so many of my personal fitness goals without getting injured, including a 4 day back pack trip with some girlfriends while carrying 40 pounds. I am currently working with Kelly to compete in my first DEKA and to do a pull up. I will leave you with one last example to demonstrate the extra mile this amazing space goes to to help me meet my personal goals as well as to feel very cared for. The other day I came in and asked Chad how I could measure out 100 meters so I could practice for the DEKA. He told me he would measure it out for me. So literally, I went to my yoga class and he got my spaces all measured out and ready to go!

    I don't know if I would give this place three stars maybe 2.5. Sorry but this gym is getting…read moreovercrowded and nobody who works here seems to want to clean shit or even fill the steam room bottle even when it's sitting outside empty. Take a hint people and also maybe pick up trash and hair and all the gross crap that's laying around the pool area and the gym and the locker rooms. And maybe get some air fresheners in the locker rooms they smell like a sweaty a-hole.

    Photos
    Raintree Athletic Club - Rotating rock wall area

    Rotating rock wall area

    Raintree Athletic Club - Dance Studio

    Dance Studio

    Raintree Athletic Club - Gym floor

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    Gym floor

    Aqua Spas - hottubandpool - Updated May 2026

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