Erin provided excellent customer service and patience to help me find the right couch for my new…read moreapartment and the pricing was excellent for what you receive. Erin also helped me setup delivery of the furniture, and the delivery team was very pleasant to work with, while demonstrating clear profesionnalism with no damage to the furniture. I would highly recommend this place if you're looking for affordable but higher quality furniture, speaking as a recent college graduate with a limited budget. I would definitely shop here again.

Every employee I've interacted with at Raleigh Discount Furniture has been top-notch! The guys…read morethat delivered our furniture were very courteous and thorough, ensuring all our existing furniture was put back in original places and the new furniture they delivered was assembled properly and completely. I've purchased furniture from the big national retailers and never had as good of an experience as I did with these guys. The cost comparison to the big stores was much better as well. We will be using them for all our furniture needs moving forward no doubt.

Don't buy furniture from Ashley!!!! Their furniture is poorly made and they don't stand behind…read moretheir products!!! And never purchase the warranty from Diamond Care!!!!!!! We paid $650 for a protection plan from Diamond Care and they will not fix our ripped couch. Our couch is not even two years old and it ripped. Ashley did NOTHING for us and Diamond Care will not fix it because it ripped on a seam!!!!! Garbage!!!

We purchased a bedroom set, in store at the DURHAM, NC location. SORRY to post this on the Raleigh…read moresite but I could not find a way to post on the Durham SITE. Looked and looked for link !!! Anyway, the sales consultant was very professional, patient and pleasant. He suggested an under the bed rug as an accessory we liked it so we added it. We asked about the rug being put down and were told that the delivery would include getting everything set up. On delivery day we were told that don't do rug installation!!! so they put in the whole bedroom set and left the (under the bed rug), in a corner unsealed!! during the delivery they chipped my footboard, so they had to bring a new footboard, they did that today and I asked,,,, again could the rug be put down and again..... was told they don't do it. Called customer service and spoke to 3 very nice people but only to get to where we were told the 3 party delivers can do or not do this, it is at their discretion. Ok well had I know this we would not have bought the rug!!! So then I requested to just return the rug and was told that returns have to made in 3 days!! My husband and I cannot lift the bed to lay the rug, which means we have to try to hire and pay someone, and we didn't want to do that, so we were going to return it, but now we can't do that!!! I feel certain that the salesman did not know this could happen!! But I think it's important that other people know!!! !We were very specific in store about our situation, but yet we are now stuck with a $170 rug that we only bought because we liked it and thought it would put it like everything else. I rated a 3 because the rest of the furniture is nice, so I l felt comfortable with OK and Maybe this is different for the Raleigh Store, but if you are dealing with Durham keep in mind that 3 party delivery does not do RUGS!!!!!!!!!! #verydisappointed

Let me first say, wonderful delivery team! Nelson and Thomas delivered our patio sectional, end…read moretables, dining table and area rug. These gentlemen did a fantastic job bringing all of these pieces in while somehow keeping their feet clean from the exposed clay in my backyard. They also took great care to not get the clay on my brand new area rug which was much appreciated! One word of caution when dealing with this business, it is essential to stay on top of communication while waiting for your order to arrive. It is their policy to deliver furniture without the cushions, if they have not arrived with the furniture frames. Just be aware that you may have furniture that you may not be able to enjoy without the cushions until they come in.

We bought a teak patio set less than a year ago and the current condition is terrible even having…read morebeen in a covered area. I have emailed about this several times to multiple addresses now for over a month and have received no response. Expect better quality and service especially considering the price tag.

They made shopping for a pool stick super easy and fun! Im an amateur and they knew just what I…read moreneeded. No sales pressure; relaxed and fun! Jokes abounded! Prices were very reasonable. Place to go if youre in the market for a pool stick! Im so very pleased with my new "Bladey-Mae".

Great place with top notch customer service! I stopped in a couple of weeks ago to shop for a new…read moreset of darts. The salesman who assisted me was very helpful and made some great suggestions. I ended up purchasing a nice set of Trailblazer Wild Frontier with Eagle Claw shafts. The price on the set was reasonable. They offer a wide selection of spas, hot tubs, billiards, video games and game room decor. Next time, I may walk out with the Multicade and the fifty or so 1980's video games that are programmed in the machine (no quarters needed).

Jessica helped us get the perfect couch and dining table. She was helpful, patient, and had great…read moreattention to detail. We would work with her again any time. The furniture is beautiful quality.

When I first got there I was welcomed by Michelle, who showed me around the amazing showroom, with…read morean impressive variety of texture, color and types of furniture in really beautiful modern styles. She was assisting me, while also helping an interior designer, who needed a last minute rescue for a tv show. It was hard not to over hear the hoops she jumped through to make sure he got the things he needed. Lovely store, will be back!

Love this store for the sheer volume of items available and the selection is unmatched. Value…read moreranges as well as quality but the service is top notch.

After exploring numerous stores, I ultimately decided to purchase here at Heavner. Carter, the…read moresales rep, provided exceptional service during my visit on 15 June 2024. I was pleased to receive immediate acknowledgment upon entering the store, which significantly enhanced my experience. I was captivated by several pieces in the store and ultimately purchased on that day. I also requested a specialty order to ensure that the items I bought, which I found to be a perfect match for my style, were not on display to the public. Upon completing my searches online, I was unable to find the pieces at a lower price elsewhere, thus reaffirming the value and quality of my purchase. Delivery was effortless. The only thing I would recommend is that the delivery drivers stick to the time window agreed upon. The delivery came earlier than I expected based on the timeframe I was given. What if I wasn't home? Luckily I work from home and was in place. I understand this as a nice gesture but had I stepped away I would've missed the delivery.

The location was easy to find. The parking is plentiful. The inside was clean and well lit…read more I've been wanting to pop in since RH outlet opened. I was curious about the selections and discounts. I saw several different items that were up to 60% off. The options are a unmatched steal to own luxury decor with a discount. The furniture was unique and definitely showcased a variety of quality items. There were 0% engagements from the staff here (this wasn't a busy day) Perhaps this is the norm for discounted luxury furniture. Staff definitely saw me but didn't interact at all. No warm welcome or acknowledgement. I was invisible to staff and perhaps this is the norm.

You never really know what they have in stock so if you're looking for inspiration you need to go…read morethere regularly to check. Not as convenient if you live a ways away. Workers are nice though! If you're looking for something more specific, one of the employees said that they can write down what you're looking for and your phone number and they can be on the lookout for that item and can contact you if it comes in. That's nice that they can do that, but you're relying on them to follow-through on some unicorn pieces. Also, we were looking for four matching chairs, they had two of them and there's no guarantee we would find the other two. It wasn't a risk I wanted to take. As for the pricing- it's still pricey. It's not like you're saving a ton of money, but you're still saving some. Overall, the visit was "meh".

You can always find what you need here. Good customer…read moreservice when checking out. You can literally send hours in the At Home store. Great value and high quality.

Big store, small selection of deck chair pillows, mostly 2 squares hooked together.Very limited…read morechair cushion selection.