When you invest money to have a service provided you have expectations that come with that. I had those expectations. I called Pathfinder to come out to clean my tile and grout. 1st off I wanted more my grout to be cleaned that the tile top itself. Our grout had not been sealed in quite some time and it was so dirty. I called Pathfinder and was able to get an appointment pretty quickly. They were informative on what they do, how they would clean it and approximate time it would take. After scheduling the appt I received confirmation of such. Prior to appt I received notification of the technician whom would be showing up. It also came with his picture. I thought that was nice so you knew what they looked like. Lance showed up with Kolsen and they could not have been any nicer or professional. They went about doing their job and answering my questions as they arose. At the end of the job I have to say that I thought my grout should have come a lil bit cleaner and I was somewhat upset about it. Lance asked me to give it time to dry but to call if I still was not happy and they could come back. Again, let me just say how wonderful, kind, understanding, and professional Lance was. I did as he asked and I still was not completely satisfied so I called Pathfinders and spoke with Bonnie. She was totally aware of who I was and that Lance had told her about my concerns. She did not hesitate one bit about them coming out with a different machine to try to improve in the outcome. Let me say that this company's customer service is just over the top! Bonnie set the appt up for the next day for Lance to come back out. He again showed up and was so kind and professional. They did bring out a different machine and were able to improve on cleaning the grout. Now, did it come 100% clean, no. I wasn't expecting that as I knew how dirty the grout was and that it was embedded with dirt that would not all come out. But, I will say it was wayyyy better than before. Now it is sealed, looks clean, and I will be calling them back next year. I just noticed this hit as 4 stars but let me assure you this is a 5 star operation on all accounts. Thank you Lance and Bonnie I will be recommending you guys for sure. Donna of DP read more

I was looking online to find a carpet cleaning company in Pasadena, TX to clean my grandmothers house after she moved. I found Pathfinder's carpet cleaning, so I thought I'd give them a call. I spoke with a gentleman named Ed and he explained the packages they offered and the prices, all of which were around the same as the other companies I also called. So I decided to go with them. They came out a couple days later. I had them clean the air ducts, and also had their carpet cleaning service done. The service tech was very polite, as well a cautious while he cleaned my grandmothers house. It took them about 2 1/2 hours from start to finish. In the end, they did a great job, the carpet looks great, and the house smells better. read more

This company hands down is the best Carpet Cleaning sevice in America! Made a call earlier this week and Ed was able to fit me in to their schedule. These guys came out and did an amazing job on my older carpert. Had multiple pet stains and very high traffic areas. Not a problem for them. The two gentlemen that came out were very professional and friendly. They not only cleaned my carpets but helped educate me on how to better maintain my carpet. After this experience I've decide to start scheduling an annual cleaning with Pathfinders. I would recommend their services to anyone. read more

I have been using Pathfinders Carpet Cleaning for over 10 years. They are very dependable, friendly and professional from the moment you call to schedule an appointment to the moment they arrive at your home. They are well trained and always do a great job. Through the years they have cleaned my carpets, air ducts, tile, and area rugs. I can't say enough about his company plus they are locally owned and operated. A good family business. I have recommended them to several family and friends who are very happy as well. read more

I recently hired Pathfinders Cleaning Services to clean the carpets in my 4-bedroom home after a kids' birthday party turned into an overnight sleepover. The kids had a blast, but there were spills and stains everywhere. Pathfinders came in and worked their magic--my carpets look brand new! The team was professional, punctual, and thorough. They took the time to address every area, and the results exceeded my expectations. I highly recommend them for anyone needing top-notch carpet cleaning.​ read more

The young men that cleaned the carpet were courteous, well mannered, and very professional. Previously I tried another carpet cleaner in the area to steam clean and I was unsatisfied. But you're company was amazing, I would tell people even if you have a coupon for another place don't stray from pathfinders. They quote you a price and are honest about keeping it. read more

Chris & Al did an amazing job on my whole house & upholstery. They showed up on time, very professional, thorough and went WAY beyond my expectations! Highly recommend them!! They pretreated the massive stains (from the dogs being sick) which I thought would never come up & it looks like brand new carpet and smells fresh! EXCELLENT WORK!!! read more

I was very pleased with the services Pathfinders provided. We had our carpet and tile cleaned in our new home and I couldn't be happier. I was pleased with the results and the price was very reasonable. I will definitely be referring this company! They gave me a quote on my air ducts as well and I will be doing those in the Spring. read more

I searched for an affordable carpet cleaning company and found them. Really nice people and they did excellent work on our carpets. They started and finished on time, as they said they would and made sure any of our concerns were address before leaving. I have them saved in my phone book, definitely recommend them. read more

Bonnie and her team are the best. Called her to clean my carpets and they were there same day! Lance and Chris are took great pride in their work and were very careful moving furniture out of the way. Highly recommend Pathfinders and I will definitely be using them for all my carpet cleaning needs. read more

Starting using Pathfinders for our animal hospital floors. They are wonderful. They researched what was best to use on our old flooring areas. With all the animal hair ours floors are challenging and they make them look great. Very friendly and respectful!! I highly recommend them. read more

Ed and Bonnie are exceptional people to work with and their team of Cleaning Professionals are always ready to do whatever job is necessary. I have been using them for years on my carpets and tile and I am a customer for life. Thank you Pathfinders! read more

Excellent service and work. My carpets look like new! Today Marvin and Chris cleaned my carpets and boy they really did a great job. very happy. I have been using Pathfinders for many years and have always received excellent service and work. read more

If there is one thing to say about this company is they care about what I care about. They don't try to sell you things you don't need. In fact they took the time to educate me so I can better protect my floors for the future. I trust these guys! read more

If you need your carpet cleaned, you need to give Pathfinders Carpet Cleaning a call. Not only are they extremely reasonable, but the do a great job, too! I am so impressed with the work they do. We will definitely be using them again! read more

I've used several different cleaning services. Path Finders is the only one I will use again. They were on time, did great work, polite, and professional. I'll be booking with them again in the upcoming months. read more