My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

Quick and clear scheduling. The technician communicated well about what are the issues and what…read morethey were going to fix and replaced. And he showed me the pictures as evidences. The service only took 1-2 hrs for fixing, and cleaning ventilation for dryer.

I'm still confused as to why Barbara was upset with me for asking questions so I could understand…read morebetter what was going on with my A/C. Attached are the screenshots of our text conversation. The only thing I can think of that upset her is that she was caught scamming. My brother and my son-in-law are licensed HVAC technicians and my brother owns his company in Odessa. So I of course ask them when I don't understand things. Everything both of them (when asked separately) gave me the same answer and it was extremely different from Barbara/Babs answers. I wasn't ever upset with her I was only telling her what happened so she could understand and maybe help me understand what was going on and what the process is to this. I'm still shocked that she answered me back in such a manner. - Still Confused

They were running a bit late, owner texted me of this fact. The worker sent texts also kept me…read moreinformed on eta of arrival. The price was service call and price of parts. Other places quoted a service call plus labor and cost of parts. Worker took a little over an hour but worker was friendly and very professional. Will definitely use for any other handyman needs in my home in the future!!

We've used Zoom several times and always had great service!! Truly trustworthy and ethical which is…read morehard to come by these days!!

Father and son local business with excellent customer service and knowledge on appliance repairs…read more Quickly replaced the electric board on my oven.

Shane came out to assess my dryer after it stopped functioning despite having power and being…read morecleaned of its lint trap. He determined it was an internal thermostat fuse that popped to prevent a fire. He waited for the part and replaced it in a subsequent visit. Fast forward a week, my dryer again has the same issue. They came out quick and we took preventative action (clean dryer drum and vent from laundry wall to external wall). Both my drum and vent conduit was relatively clean. So it looks like our control panel is faulty and would need to be replaced given its false positive for overheating. Instead of incurring additional part and labor costs which would have amounted to half of a new dryer anyway, I elected to replace. So although our dryer didn't work or get resolved, Shane was thorough and polite and engaged my husband and me on what was going on and steps forward. I'm glad to hear that Doc Danielson hires veterans and had a great technician who wanted the best outcome for the customer even if the appliance wasn't worth saving. If something craps out again, I'm sure I'll go back to get good honest work. Thanks Shane and thanks Doc Danielson!

Love the service they provide. Our dryer was making loud noise. So we found them based on…read moresuggestion on next door and called them. They had a technician available on same day! Steven was the assigned technician, he gave us the quote and suggested that replacing is better than fixing it without wasting our time and money also did a temp fix which would make it work for few days! Highly recommend these guys if you have appliance issue.

We had the misfortune of having several appliances, have several problems all at the same time. The…read moreguys at Abel were incredibly knowledgeable, honest and helpful.

Jordan knew right away that my GE washer needed a 'computer update' - he was very knowledgeable -…read moreupfront about what an actual repair would cost - plus told me the money I paid for the service call would be applied to any repair charges - if needed... He was a very nice person to deal with...