I don't like making a big deal over $6, but this place really needs to fix their management…read morepolicies. I was accidentally charged for an extra item. When I went back, instead of a simple refund, they told me they don't do refunds and suggested I just take the extra item... even though I already bought what I wanted. That doesn't really solve the problem. The only other option was to leave my number and wait 2-3 days for a manager to call me, and I'd have to show the receipt then. What if I miss the call or lose the receipt? That just makes a simple mistake way more complicated than it needs to be. I don't blame the employees--they're just following instructions--but management really needs to improve how situations like this are handled.

Not the friendliest group of kids working. Doing serving me acted like she was doing me a favor…read more The yogurt was pretty good, tasty. But the chocolate waffle cones were pretty stale. Portions were big. Thumbs up for that.

Dairy barn dreams in a waffle bowl…read more Cold Stone is straight-up udder bliss...rich, creamy ice cream so smooth it tastes like the cows were raised on sunshine, good music, and union wages Every scoop gets mashed and mixed on the stone like a full-on dairy production. Brownies, cookie dough, caramel, sprinkles... if it gets within 10 miles of the place, they'll mix it in. Service is Friendly, patient, and steady as a good milking crew at sunrise. Pure ice-cream-joy energy ...kids giggling, adults acting like calves on fresh pasture. Surprisingly spotless for a sprinkle rodeo. Respect! Menu has Enough options to rival a whole herd lineup. 100% Family Friendly, Tiny scoops for the little calves, full-send bowls for the grown cows. Not bargain milk, but premium dairy happiness, worth every spoonful. Bottom line: moo-velous ice cream, barn-strong vibes, and smiles guaranteed. I'll be back for another scoop ....because this is dairyman-approved dessert excellence

Stopped by Cold Stone and had a really disappointing experience. There were two employees working,…read moreand the place was completely empty--yet every table was dirty, the floors hadn't been cleaned, and even the bathroom was in poor condition. The front counter area also looked like it hadn't been wiped down in quite a while. When I'm paying around $7 for a child's scoop for my grandson, I expect at least a clean and welcoming environment. Unfortunately, this visit didn't meet that basic expectation. I

I'm sure most people who have lived in the Phoenix valley for some time are familiar with Cold…read moreStone Creamery. They have many shops and most are ice-cream cutter locations. My wife was craving coffee ice cream with almonds and toffee so we stopped into the location in the Shoppes at Casa Paloma. It's tucked away so not easy to see from Ray Road. Upon entry, we received a friendly greeting and we ordered two custom like-it-sized cups. They have limited seating ... about 4 tables each with two chairs. We found the table with the least mess and enjoyed our treat. There was also one table outside but it was 100 degrees that day so I expect nobody wants a metal burn mark on their bottom and back. Overall, Cold Stone is a decent place to go. The ice cream is consistent but a tad pricy. If you have a larger family or party, you will not find enough seating together inside.

Pretty typical Cold Stone. The woman working was very sweet. She told me about the new flavors and…read moregave me some samples. I got the like it size of coffee ice cream with brownie mixed in. There's a few tables inside to sit at.

We love Scooptacular in Laveen! They are always so welcoming and friendly, and it smells heavenly…read morewhen you walk inside. I always get a scoop of pistachio ice cream, and my husband gets a shaved ice! They are seriously gigantic! They even offer a punch card, and after 9 scoops, you get your 10th scoop FREE. Definitely check them out!!

The staff here is the sweetest! There are so many flavors and it's hard to choose! I generally get…read moreoatmeal cream pie but when I saw taro and the brain food (espresso ice cream with almonds and dark chocolate) I had to get all 3! I got pistachio for my daughter and afterschool treat (?) which was like a peanut butter and jelly flavor for my son. All of us enjoyed our ice cream. Scoops are decently priced. There's also a little kids corner with a table and tv that is nice and thoughtful. The store was clean as well. My kids tasted the taro and oatmeal cream pie flavors from me and loved them.

In the past, Sparky's was once a Cold Stone Creamery. Even though it's Sparky's now, the ice cream…read moreis still delicious. I have been there many times, and it is convenient as I work within walking distance of Sparky's. Whenever I am walking along Mill Avenue and am craving some ice cream, Sparky's is one of my main stops in the area. The ice cream is delicious. Some of my favorite flavors are Batter in Bed and Banana Cream Pie. However, I have had just about every flavor that they serve, and all of them are delicious in their own ways. I like the pleasant atmosphere. Nice and low-key place where you can relax and enjoy your ice cream. The general manager, Connor, is one of the nicest guys I have ever met. He is always a pleasure to talk to whenever I have some time for a friendly conversation during my lunch break at work. Every time I stop by, he ensures I feel welcome and right at home. Another bonus is that they have a rewards program, which offers five dollars off once you accumulate enough points. I recommend it to anyone in the Downtown Tempe area who is looking for a delicious ice cream treat.

Love this place when I visit Tempe. Always the move! The ice cream is really good, smooth and…read moresilky. They have a variety of mix ins and the menu is extensive. It's a quick stop but they generally help me quickly. I recommend them for any occasion. I've tried coconut and New York cheesecake both are great.

What a nice local Mexican home bakery! I never really had good Pan de Dulce conchas! I had them at…read morevarious bakeries in California, but was never impressed. I didn't know what the big deal was. Now I know! I ordered three types (2ea) of Conchas. They were the most flavorful moist Conchas I ever had. The powdered flavored coatings remained adhered to each Conchas with every bite. The coating of Conchas I previously tried from other bakeries fell off as soon as I picked them up. I also ordered her dessert empanadas. They were very tasty as well. This self-taught baker knows what she's doing and can teach the other bakers a thing or two. She has such a wide assortment of baked goods to choose from on her menu. She even takes orders to bake cakes for special occasions. Her cakes looks amazing! In fact I just ordered one, The Emma, which is her version of a German Chocolate Cake. I can't wait to see my wife's reaction after I present her with the cake. It's a surprise! It will be her birthday Tuesday and German Chocolate is her favorite!

Best sweet bread we have ever had! And great service too! We will be coming back for sure :)read more

best cookies ever. 100% i recommend you buy, their service is incredible. Their Ambiance is…read morespectacular, they always follow through and i love their oreo cookie.

Great service fast friendly. highly recommended for any event or special occasion our was nurses…read moreweek. thank a nurse this week.

I was about 30 mins early for our 6 pm dinner reservation with friends, so I decided to check this…read moreplace out and get some pre-dinner dessert. They served ice cream that's frozen with liquid nitrogen. I got a regular order of their sea salt caramel crunch. I don't have much of a sweet tooth, but salted caramel is one of my favorite flavors. The portion size was just right and it was good!

i walked in well over an hour before they closed and she said "no we are closed" in the NASTIEST…read moretone. I proceeded to say "i thought you closed at 10?" she replies "its just today." and LAUGHED in my face. i love the ice cream dont get me wrong but closing an hour and a half before you are supposed to is insane.

Came in last night about 5 minutes before close. Guy at the counter was super friendly and…read moreinformative. The ice cream options are wonderful. Much different from the norm. My husband did their chocolate & peanut butter and I had their birthday cake & cinnamon. Each scooped into a fresh waffle cone. They offer cups from small to large also. Their ice cream is made fresh daily! The texture is perfection! Light creamy and luscious. It actually comes from a local dairy farm, just can't get any better than that. It was great. Note-You can take home pre-scooped pints and quarts. Additionally, they sell fresh made butter, cheese and marscapone, ALL from their dairy farm as well! There's a few food trucks, serving far more than ice cream that pop up at many local events from this crew too! Check their website for details. Stop in here to get the entire run down of their fantastic ice cream and extended business. It's a fun location that deserves community support, and clearly a passionate place that you taste in every delicious bite!

Great spot with really good options. I've stopped by a few times and it's empty sadly and wish…read morepeople would give this place a try. Fresh flavors and good options with prices that are really good. They have a small shake options that is less than 4.5! Normal ice cream spot vibes inside but nothing wrong in that. Try it out!

Sweet Republic is easily one of the best dessert spots around. The flavors are creative without…read morebeing overcomplicated, and everything tastes high quality. The texture of the ice cream is super smooth and rich. It's the perfect place to stop after dinner or just when you're craving something sweet. Definitely worth it.

We were itching for a sweet treat after some errands. After scouring Yelp, we found Sweet Republic…read more We both opted for their build your own sundae option, which consists of two scoops of ice cream, a topping, and a sauce. I chose buttermilk strawberry and almond buttercrunch for my ice creams and topped it with hot fudge and toffee. I was really happy with my creation. The toffee is made in house and it is AMAZING. The shop itself was very cute and we were able to snag a table to enjoy our ice cream. I sure wish they had a west valley location!