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    Passport Study Abroad

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    13 years ago

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    Embassy Suites by Hilton Boca Raton - Guest room

    Embassy Suites by Hilton Boca Raton

    2.5(192 reviews)
    8.2 km
    •$$

    I stayed at this hotel in June 2026. Then up came a medical trip and I contacted Holly the GM…read moreexplaining my purpose of stay and the nature of the trip. She immediately responded and organized the logistics of my stay and kept in touch throughout along with her staff. One of the stays, I had to travel to Los Angeles and upon return to check in the hotel. I got in almost at 11:30 pm and yes, my room was still being held for me and my family even though on most Fridays and weekends, the hotel is completely sold out. Again, it was an enjoyable stay, and I want to also recognize Mr. Alfred, the omelette chef again who has been there for over 30 years, and chef Tommy always checks on guests during the breakfast period and Derek in the afternoon sessions. Thanks to Gwendoline for her assistance with Luis and Ryan at the front desk. Keep up the great work Holly and see you all on my next visit.

    Bugs! Let me say it again: bugs! The hotel rooms smell very…read moredamp and musty, with bugs all over the place. There was also a constant ticking sound while trying to sleep, which I eventually realized was coming from the AC. Zero upkeep on this property. The drinks and hors d'oeuvres were comical. Soda with no carbonation, and chips and a guac. Breakfast was a bust if you can't eat eggs. I ordered avocado toast with tomatoes. I got toast and old guacamole from the night before.

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    Embassy Suites by Hilton Boca Raton - Meeting Room

    Meeting Room

    Embassy Suites by Hilton Boca Raton - Meeting Room

    Meeting Room

    Embassy Suites by Hilton Boca Raton - Meeting Room

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    Meeting Room

    Hilton Suites Boca Raton

    Hilton Suites Boca Raton

    2.7(139 reviews)
    11.0 km
    •$$

    Overall, this property has the potential to be great and from the photos online it certainly looks…read moreupdated, beautiful, and boasts incredible views. However, my personal experience was a mix of hits and misses. Upon arrival, the exterior of the hotel wasn't as appealing as expected. It didn't match the polished look shown in the pictures. While the inside and grounds have nice features, that first impression was a bit disappointing. One major downside was the noise. Construction starts right at 8 AM every morning and is very loud. It honestly sounded like an orca vocalizing, which made it hard to sleep in. Even at night, the noise carries. The pool area may look nice, but the sounds from the pool echo loudly and can be heard throughout the rooms well into the evening. On the positive side, the rooms were clean and comfortable, which was appreciated. Breakfast had a fresh omelette station that was great and definitely one of the highlights of the stay. If noise and exterior appeal aren't deal breakers for you, there are definitely some nice aspects to this hotel, but be aware of the sound issues before booking.

    This hotel is in serious need of a top to bottom renovation. It feels so old and outdated compared…read moreto newer hotels in the area. The rooms are dark and not very well lit. Carpets and furniture are feeling old and worn down. The room I stayed in also had a musty smell, like an AC or air filter needing some serious cleaning. Staff was friendly and breakfast was solid, but please renovate and update going forward.

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    Hilton Suites Boca Raton
    Hilton Suites Boca Raton
    Hilton Suites Boca Raton

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    Hampton Inn Boca Raton - Guest room

    Hampton Inn Boca Raton

    3.7(47 reviews)
    7.6 km
    •$$

    A lot has changed since the last time I was here. Cleaner, was welcomed by staff and just a…read moredifferent vibe! This hotel is located in close to proximity to the Boca Raton area and great restaurants! The changes made since the last time I was here made a great difference!

    I travel to South Florida weekly for medical recovery and chose this Hilton property expecting a…read morebaseline standard of safety and care. What I experienced on April 15th was the opposite. I asked the front desk about gym access and was told there was no on-site gym, despite the listing suggesting otherwise, and was directed across the street to a corporate office parking lot where, I was told, hotel guests routinely exercise. Acting on that guidance, I did exactly that. Within 30 minutes, a man approached me, a Black woman, alone, at 7:30am, and began recording me on his phone before saying a single word to me. He confronted me, demanded I leave, and when I didn't escalate, he sprinted across the street into this hotel's lobby to report me, loudly and repeatedly referring to me as "the black woman." On his way out, as I was coming in, he called me a fucking bitch. Your staff directed me into that situation. Your General Manager, Enrique, was contacted multiple times by my husband and responded with "we told the guy to leave" and, when asked to personally address the situation with the neighboring property, said "sir, you're asking us to do a lot." He never called my room. He never sent anyone to speak with me. He offered no apology and no accountability of any kind. The only person at this property who behaved with any decency was the front desk agent, Katrina, who apologized sincerely and acknowledged what had happened. I am a recovering surgical patient. I came here for rest. I spent that morning sobbing, shaken, and on the phone with my therapist. That is what "go across the street" cost me. If you have no on-site gym, remove it from your amenities. If you have a Lifetime Fitness partnership, direct guests there and only there. Do not send guests, especially women, alone, early in the morning, into spaces you cannot vet, and then tell their husbands you've been asked to do too much when it goes wrong. I have filed a formal complaint with hotel ownership and am escalating to Hilton corporate. I am also preserving my right to file with the Florida Commission on Human Relations. I'm sharing this publicly because the next woman who asks about the gym deserves to know.

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    Hampton Inn Boca Raton - Guest room

    Guest room

    Hampton Inn Boca Raton - Breakfast Area

    Breakfast Area

    Hampton Inn Boca Raton - Guest room

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    SpringHill Suites Boca Raton

    SpringHill Suites Boca Raton

    2.6(64 reviews)
    8.2 km
    •$$

    My family and I stayed here six years ago and had no issues. My parents were back last year and my…read moremom the year before. When looking to find a place to stay again, we made a reservation without looking at the reviews. Had we gone by the reviews only, we might not have stayed. I'm glad we didn't change our minds. All of the staff were extremely helpful and friendly. The hotel itself is clean and easy to navigate. Parking is ample but it's harder to find a place close to the building after 4pm. The building (bathrooms, pool) could use some updates, but overall we had no complaints. The free breakfast is hosted at the neighboring hotel, but it's worth the short walk. My son was too young to remember his first stay, but was impressed this time around. He even wrote a letter (all on his own) to the staff. A great location to stay with highways and shopping nearby. We'll definitely be back.

    I have been a loyal Marriott Bonvoy Gold Elite member with nearly 360 nights at Marriott…read moreproperties, and this was one of the most disappointing Marriott experiences my family has had. I made the reservation under my name for my wife and child. When my wife arrived at SpringHill Suites Boca Raton, the hotel refused to allow her to check into the room because the reservation was in my name. I understand that hotels have identification and security policies. My complaint is how poorly the situation was handled. Instead of trying to contact me, verify the reservation, explain what authorization was needed, or help find a reasonable solution, the front desk staff argued with my wife. Even more concerning, two individuals identified as managers were present during the incident, yet neither stepped in to resolve the problem. My wife was ultimately denied the room and had to find lodging elsewhere after driving nearly 12 hours to take our daughter to college. A simple phone call to me or a reasonable verification process could likely have resolved this in minutes. After nearly 360 nights of loyalty to Marriott, I expected far better judgment, professionalism, and customer service from management. I have formally raised this matter with Marriott corporate leadership and requested a review of what occurred. Very disappointing experience, particularly because management had every opportunity to help resolve the situation and failed to do so.

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    SpringHill Suites Boca Raton
    SpringHill Suites Boca Raton
    SpringHill Suites Boca Raton

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    Passport Study Abroad - embassy - Updated October 2026

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