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    I used Uber carrier yesterday paid $19 for my package to be sent from my brother's house to my house because I left my medication at my brother's house the Uber driver opens the package and takes two of my medications and still employed there I do not trust Uber as a company as anything they are horrible and ridiculous

    Zezgo a company Uber uses for car rentals.

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    2 months ago

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    2 years ago

    Absolutely no way to contest a charge or event discuss with customer service. Guess I'm switching to Lyft.

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    Uber Reviews in Other Languages

    Ask the Community - Uber

    Anyone know of an actual uber customer service number to speak with a human?

    Sadly, there isn't a number to speak to an actual human only recordings. The most success I've had is via email.

    View All 4 Questions

    Review Highlights - Uber

    I took a shuttle from my hotel in South Beach to the airport and then a cab from the airport to Doral to cost me $28.

    Mentioned in 6 reviews

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    Easy taxi miami - CALL FOR AN IMMEDIATE TRANSPORTATION SERVICE

    Easy taxi miami

    (3 reviews)

    Overtown

    Miami Port AA, Won't take us (2) because was only 2 1/2 miles, and decide that $45 was the proper…read moreprice, person in charge, talk to him, not much help. Shame

    ****edited to add that they blocked me on social media because they did not want me warning others…read moreand they never responded to my message to try to make things right. I guess this businesses is ok with silencing their customers instead of fixing their mistakes. I do not recommend this company. We asked for help with transportation- were told it would be about 30 minutes for pick up. I asked how much it would cost and was told it was meter based with no other details. Grateful for a ride and not expecting it to be more than $60 for a 25 minute drive we decided to wait. After 40 minutes I called to see if they were still coming and was told yes about 10-15 more minutes - 20 minutes later the driver showed up so total wait time was 1 hour NOT 30 minutes. The driver made passes over a double yellow line which did not make me feel very safe and then when we did arrive the bill was $110. I told him i felt that was too high so he called his boss who offered me a discount to pay $100 (which to me is still outrageous but apparently we had to pay the meter for his 1 hr drive to pick us up with out being told that ahead of time?) the person on the phone argued with me about the timing and said we only waited 40 minutes which is not true.. I called at 12:38, 1:08 and was picked up ay 1:40, arrived at 2:01 and was billed an outrageous amount. Being out of state, here for a funeral we have a lot going on and too many emotions to argue further. The driver and I also did not speak the same language so I didn't want to take it out on him so I paid and moved on. I hope other people see this and decide to book a different way as this does not seem ethical to me. Actually, I think I will continue to post until the company decides to make it right. I have also reported this incident to the BBB

    Uber - taxis - Updated May 2026

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