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    Recommended Reviews - Passport Office

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    2 years ago

    Helpful 6
    Thanks 1
    Love this 5
    Oh no 0

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    Visa Center - Visa Center and Document Services boardroom

    Visa Center

    4.5(2 reviews)
    73.7 km

    Alex was in touch with me as my visa was processed by embassy and then couriered it overnight when…read moreit was ready. I'm happy.

    For the longest time, I have wanted to visit Shanghai. Last December, I took advantage of a seat…read moresale and got my plane ticket​. I have made progressive steps to get everything in order. In January, I got my photos taken for my tourist visa. Last week, I decided to get my visa by going to Visa Center (yes, it's spelled the American way, including its site URL). I found this place through an online search. Instead of taking time to drive downtown, pay for parking, and wait to get my visa, I drove for ten minutes to get here. The office is located on Highway 7, on the southwest corner. Parking gets busy fast in this plaza. I learned though my experience at Mindzai that there are two parking levels underground. I first visited this office last Tuesday. I got there at 09:44 and nabbed a decent parking spot just outside the building. I took the elevator up to the tenth floor. I got confused as to where this office was. It is shared with another business. You simply go through the glass doors and hang a left. It is best to print your forms and fill them out before you head over to this office, which I did. The Chinese consulate only accepts typed applications. If you don't have access to a computer, this office charges $35 to decipher your chicken-scratch handwriting and do it for you. There are some services that you can do without. If you want updates on your application on your phone, you pay $1 for text messages. I declined. You get e-mail updates, which were often, free, and helpful. You can also check the status of your application online. There is also a service in which your details are registered​ with the Chinese consulate. If you want that piece of mind, it is $16. I got an L tourist visa for China that allows multiple entries into the country. It is good for ten years. I got an e-mail to pick it up on Tuesday. I went back the following day and had to park underground on level P1. Parking spaces can be tight. However, my car is small, so I backed into my spot easily. You need to bring your receipt to pick up your visa and fetch your passport. My visa was in my passport. I was pleased. Picking up your visa in-person is your cheapest option. It takes a week. If you are in a rush, there are faster options. Naturally, you pay more for them. I recommend this service if you want to save time and aggravation heading downtown to get your tourist visa. (106)

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    Visa Center - Visa Center and Document services reception area

    Visa Center and Document services reception area

    Visa Center - Front entrance to the office of Visa Center at 4646 Dufferin St., unit 6, Toronto, ON
Apply for Russian, China and other visas here.

    Front entrance to the office of Visa Center at 4646 Dufferin St., unit 6, Toronto, ON Apply for Russian, China and other visas here.

    Visa Center - Apostille - Power of Attorney

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    Apostille - Power of Attorney

    Passport Acceptance Facility - University at Buffalo

    Passport Acceptance Facility - University at Buffalo

    2.0(3 reviews)
    38.5 km

    I'm not sure if writing a review for a passport facility will make a difference. But I wanted to…read moreget it off my chest. I think it's great that the campus offers students an ability to make/renew passports. I really appreciate it. What I don't appreciate: Racism. I came in today to get a new passport and when I entered, the worker (an elderly white women) working here was helping a white female student. (I included race for a reason). The worker was very sweet and offered advice and help to the student. But after the student left, it was my turn to get helped. Even before I sat down, I knew she wasn't going to treat me the same as she did with the other student because of the way she looked at me. Maybe it was because I wasn't white. Maybe it's because I'm Korean. I don't know. But once I sat down, she started talking to me as if I'm stupid. Questioning everything I had in my passport application. I missed a couple spots and while I was filling them out she dared to say with a smirk "you aren't very good at filling out forms". She talked slow to me as if I didn't speak English or understand what she was saying. I ignored her and when I gave my passport picture to her, she did not believe it was me!!! I am furious because she even said "They (whoever "they" are) won't accept this picture because this picture isn't you" I took my 2 passport pictures 1-2 months ago but held off the process because I never had time to come to the office. I understand that I didn't make make up on, and that I was breaking out (like a regular human) but she kept on insisting that the picture I was giving in wasn't me. I didn't have some drastic plastic surgery. I didn't do some extravagant make up on my picture either. I am baffled by the service and how rude she was to me. She asked me when I took the picture and I told her 1-2 months and she said "No it has to be longer. This doesn't even look like you". It's disgusting to witness such different treatment because of my race. Very disgusting. I understand Buffalo has a majority white population, but to be judged because she can't comprehend how Asian people look was discouraging. I hope this office hires someone cultured. Or at least someone who isn't going to treat others differently simply because of ones race.

    My experience with UB Passport Office was just horrible. At…read morefirst, I thought I was lucky that I can just drop by the place on campus but it turned out to be unpleasant and upsetting. A staff at the office demanded not only my driver's license but also another photo ID and my SSN card even though the driver's license alone should be enough as a primary evidence. (Secondary IDs are needed only when you cannot provide primary evidence.) I thought it was odd but I rationalized her demand because she must know better than me since it is her job and I was totally new to getting a U.S. passport. So I decided to follow 'her instruction' and get a secondary photo ID. She told me to get a new UB card with my new legal name on it. FYI, getting a new UB card costs $13.5. Long story short, the new UB card was rejected (by the same staff who suggested me get it lol) and found presumably unacceptable because the new version of UB card carries the legal name on its backside and the preferred name on the front. Finally, I gave up on UB passport office and went to a local post office. They were quick and professional. They only asked for my driver license. No one asked for secondary photo ID or SSN card. I still don't understand why UB passport office asked for more IDs than what is required by the government. The government website states "You must present one primary ID which includes your photo. If you cannot present one of the primary photo IDs below, please present a combination of at least two secondary IDs." (https://travel.state.gov/content/travel/en/passports/requirements/identification.html) UB Passport office want you to bring BOTH a primary ID AND two secondary IDs. I would like to suggest you think twice before going to the UB passport office, especially if you are a naturalized immigrant.

    Service Canada Centre and Passport Services - Passport Office (the old Future Shop building)

    Service Canada Centre and Passport Services

    4.0(4 reviews)
    54.6 km

    Very friendly service from the gentleman at the entrance table with the big mustache. Upon walking…read moreup to the desk to talk to a friendly agent with the Buffalo Bills jacket about how my passport renewal file was transferred from Quebec for an expedited printing, she asked me to step aside to speak to another woman. After paying the $45 transfer fee and and extra $110 for expedited printing, another friendly staff member asked me to come back in 2 hours to pick up the renewed password. Like clockwork, I came back within 2 hours, went in the short pickup line 4, spoke again to the friendly woman (with the Bills jacket) and she gave me numbered slip and said I would be called shortly to one of the cubicles to get my new passport. Within 10 minutes they called my number to cubicle #1 and yet again a super friendly person greeted me and asked me to review the details of my new passport that was just printed. Everything was perfect and I was on my way. What a great experience with a government office, so impressed!

    My third visit to a Service Canada within the year to get an updated passport and luckily, my last…read moretrip! This is a Service Canada and a special passport office. I learned at my visit to another Service Canada that they can help you with your passport application but what happens is that they send it to the passport office which usually results in longer wait times since they have to mail it in. This location is one of the passport offices that can handle all of that at the location and also offers passport expedited services. I lined up early in the morning on a Thursday before the center opened. There was a hand written notice on a big white board right by the doors indicating where you should start queueing based on what service you were seeking. If you're looking directly at the doors, the passport service line was to the left and everything else was on the right (EI, OAS, SIN, etc). By 7:45am, someone else joined me in line. When the doors finally opened to the center, the security guard let us in one by one and told us which number booth to head to, no check-in necessary. At the other Service Canada, I was quoted a 37 day wait time for my passport. Here, I was quoted 14 days which is definitely a huge improvement. The gentleman that helped me, Will, was very polite and courteous and helped me with making decisions in the process. Now it's just the waiting game - fingers crossed my passport does get here on time!

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    Service Canada Centre and Passport Services - Hours

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    Service Canada Centre and Passport Services - Lineup instructions

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    Lineup instructions

    Passport Office - passportvisaservices - Updated May 2026

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