Dr Harrison is a sweetheart. She initiates dialog with me immediately about how I'm feeling and…read moreshe never limits the conversation. She takes her time and explains her evaluation of my health. I like her very much. I'm happy to have her as my primary doctor.

don't waste your time. The office cannot execute referrals …read more takes over 2 we to get in.

so, where do i begin, from Yevette to my MA Jennifer to Dr Torre. Lilly had my pharm account all…read moremessed up. Dr Torre was sending the correct orders, but Lilly was receiving the wrong diagnosis due to their AI assistance rep. well i believe Wanda and forgive me if i have the wrong name, but she made call after call until she had a letter from my carrier approving my medication. now that's determination and having the patient needs at heart. so, thank you to the entire team, when i was in need, Dr Torres, Jennifer performed professional services and everyone on the team worked to a sure i feel better every day. a very grateful patent

Update to my review of Aug 27, 2024…read more Dr. Vincent A., a great Dr. and his wife, a great Dr. sold the business to Innovacare at least two years ago and have nothing to do with the practice anymore. They did get one Dr. that I liked and trusted. However, I needed a script filled and their were NO doctors in the office this week to send the script to the Pharmacy. I am going without my medicine because of this for at least 2-3 days and I hope that It won't be longer than that. I still believe that since Innovacare purchased Premier, the practice has gone downhill. Unfortunately this inadequacy is reflected in the staff and their is a lot of negativity and inadequacy in how they operate. Time for a new Primary. One good Dr. cannot save the whole practice.

Practice has suffered since you left. Had to switch providers since there isnt consistent any moreread more

I cannot say why drs apicella (husband and wife) sold their practice to Innovacare. I can only…read moresay what I have experienced. What was a good practice is now reprehensible. I feel that as a patient, I was just punished for needing a Dr. I am sure they cannot turn a blind eye to what has happened to Premier but I will give my opinion that they sold out for the mighty dollar. I hope to be able to find a new office to go to.

I had multiple appointments with Dr. Peter Schwartz. After an uneventful first visit, later…read moreappointments were frustrating due to poor communication and lack of preparation. Despite sending my medical records multiple times and being told they were in my file, Dr. Schwartz said he had none of them at my follow-up visit. He was rude and dismissive, did not acknowledge my wife, questioned why I was there despite it being a scheduled follow-up, and brushed off several out-of-range blood work results by saying, "Trust me, I am the doctor," rather than discussing possible causes. Each visit felt rushed, as if there was a strict time limit. When I calmly asked questions and tried to discuss specialist recommendations, he abruptly ended the appointment and asked me to leave, claiming he felt "threatened." Based on my experience and similar reviews from others, this practice appears focused on high-volume visits rather than patient-centered care. I would not recommend this doctor or practice.

Nobody ever answers the phone. You get a busy signal and hung up on. Even if you do get a hold of…read moresomeone, in their "answering service" and you tell them you've tried calling at different times of the day, they will hang up in your face. Super unprofessional. Don't even bother.

New CPAP mask type ordered to solve elimination of unwanted air leaking into the mask during normal…read moreoperation.

I continued as a patient of Dr. Lipari's after his practice…read more changed to Concierge. It is well worth the cost. People - actual staff - always answer the phone by the first or second ring. ALL requests are immediately and efficiently handled. The physician returns phone calls promptly and staff members get me instant answers to questions. The office is immaculately clean as well as beautifully and comfortably appointed. The staff is pleasant, professional and highly competent. Few physicians realize how much damage an inept staff does to their reputation and thus their income. The Office Manager, Joe, is simply amazing, I am ashamed to say that, if I still owned my business, I would try to hire him. I have some difficult health issues and have received the best and most conscientious care possible. Dr. Lipari correctly adjusted my medications when I first became his patient and recently took excellent care of me through two bouts of Covid and a complicated and not overly successful hip replacement resulting in painful bed sores. He is available 24/7 and watches every detail of my health issues. He is likable, compassionate, professional and never arrogant, a not uncommon trait in many competent and highly respected physicians. An average appointment is an hour and he is never rushed. I am a strong personality and he manages me with finesse and respect. There are not enough superlatives at my disposal to adequately laud this practice,

Front desk and personnel have no issues disrespecting patients and need to realize they are the…read moreface of the business and it's not very pretty. A new physician/NP every single time I go in which is every 2-3 months.

Naomi is very rude, doesn't know how to speak to customers and shouldn't be in reception. That kind…read moreof behavior would prompt someone to choose a different PCP. She was speaking over me on the phone, I explained that I needed an apt for a physical and was told nothing was available until Nov. spoke with her and then she begins to very aggressively tell me she can't help what someone else tells me moments ago when I tried to reschedule it for Friday at 8:30. The rudest type of behavior I've ever seen from a doctors office. Get a different job if you don't like it sweetheart!

I went off the first time and I was impressed, the atmosphere was clean and organized! I saw…read moreJessica and she was detailed about my health and the next steps I was to take. I asked questions and all were answered. Th office staff were also informative and helpful. I highly recommend this practice!

I don't understand the rave reviews. I've got a lot going on, medically, at once. I've had to…read morereschedule my new patient appointment with Dr. Poveda as a result. Yesterday, I was supposed to have an appointment in the afternoon. But I woke up with a very serious migraine and a slack pharmacy that can't seem to fill anything on time. I spoke with the office, after leaving voicemails because there was no one to answer the phone, which felt like a red light. We rescheduled for this morning. About 2 hours later, mind you I've got a migraine that nothing is helping so I'm sleeping and trying not to throw up, I get email notification. The way it was structured, it looked like it was the cancellation for yesterday's appointment. I needed immediate attention to get life saving medications since my former PCP left practice. I go out to my car this morning, it's dead. Omg. She had me swear to call in if I couldn't make it because I'd be his last appointment. I'm a clinician. I can understand that. So, I call while simultaneously trying to figure out how I'm getting there. Again, no one there to answer the phone. I'm leaving frantic voicemails. I know I can't miss this appointment or I could die. I opt for an uber. I never use ride share, but this was desperate. The driver got me there in record time and I walked in 2 minutes later, went to sign in, and the young man sitting behind the counter tells me Dr. Poveda cancelled all of his appointments for the day!!! What?!? I told him my car was dead and I just paid for an Uber to get here. The other provider, I was told, would not see me. So, I had to Uber back home, no med refills/scripts, get roadside assistance, and buy a new battery. Dr. Poveda, not notifying via phone/text, cost me about $+40 today. I had to race around to get to a doctor who could get me enough meds to last until I could get in with a provider, since everyone seems booked out for months. I can't overstate how awful I feel, and how much money, time, and anxiety you couldn't saved me if someone had just PICKED UP THE PHONE TO NOTIFY PATIENTS OF THEIR CANCELLED APPOINTMENT. This is about as unprofessional a practice I've ever dealt with. You charged me $25 late cancel fee and then cost me for an Uber round trip. So unbelievably unprofessional. If your practice can't support incoming calls, you're doing something wrong. One provider to another.

I have been going to this practice for over a year I highly…read morerecommend this practice. I have seen most of the drs as I had a perplexing Issue. Finally the issue was resolved by Dr Herbst who preformed Robotic surgery. No complications and I feel wonderful. I recovered quickly in two days. All the drs are Great and the staff is friendly and accommodating. You will have a great experience.

I am so thankful I found this practice!! I was meeting with one doctor until I had to deliver my…read moretwins via c-section and had to switch doctors and met Dr. Seth Herbst....and I am so thankful! He performed an amazing surgery and was so calm with me -- since we had just met that morning. Five years later, I have no scar. In the mean time I have delivered another baby and at 33 weeks I was visiting Dr. Herbst and he asked me why I wasn't considering a VBAC and I told him my (selfish) reasons as to why I wanted a repeat c-section but he encouraged my husband and I to look into a VBAC. And I am so incredibly grateful we did. It was the best experience and Dr. Herbst was encouraging, supportive and was reminding me through the delivery what our game plan was. He's an amazing & knowledgeable OB who also has a great bedside manner...and takes the time to LISTEN to the patient! Highly recommend!

Long time,patient, I ended up in the hospital. I reported to her office that I was being admitted…read more In the follow-up appointment not long after discharge, Dr. Kutikoff said my appointment was taking too long and said she was out of time for me. Ended appointment and wouldn't schedule another for over a month.

Dr. K has been my PCP since 2005. She has always been the most caring and compassionate health care…read moreprovider I've had the pleasure of knowing. I can say with absolute certainly that if it wasn't for her, I probably wouldn't be here today. She has tackled all my issues, and there are many, with knowledge and skill. Her staff is very friendly & helpful also. Ruthie, Kimmie, and Kelly make the visit enjoyable and fun. I whole heartily recommend Dr. K and her staff for your PCP.

Worst experience I've ever had. I've gone to this Dr. at least a dozen times and each time I'm…read moreseen by a new person...... They are very rude, and don't care about patients as much as money, from my experience. Try getting a prescription filled, Good Luck! I would highly recommend that you continue looking for a new Dr. if you haven't already made up your mind.

This review is actually pointed at one person in this office a new doctor whose name is Dr. K…read moreWas forced to see her because our regular nurse practitioner that we see Andrew didn't have an opening and by the way Andrew is terrific so I felt we had an emergency with my wife at hospital emergency but Dr. emergency to make a long story short she was rude on friendly did not follow through everything bad better to see a PA or one of the Or one of the nurse practitioners Andrew Been going here for over 10 years she's the worst stay away she won't be there long!!