Today I had a five-star experience. I had a ultrasound scheduled for the this morning and 9 a.m…read more and I forgot Mona called me and said she could fit me in even though I had missed my appointment. She is the administrator at the front desk. The ultrasound technician Ivan was very friendly and comforting. He did a great job and told me about all the other types of tests and scans that are available at their location. Friendly supportive staff easy to get in and out. Thank you Mona and Ivan.

this is for the loxahatchee location. hire front desk people who are friendly but more importantly,…read moredo their job correctly. medical reception is not difficult. check patient's in at their arrival time. simple.

Practice has suffered since you left. Had to switch providers since there isnt consistent any moreread more

I cannot say why drs apicella (husband and wife) sold their practice to Innovacare. I can only…read moresay what I have experienced. What was a good practice is now reprehensible. I feel that as a patient, I was just punished for needing a Dr. I am sure they cannot turn a blind eye to what has happened to Premier but I will give my opinion that they sold out for the mighty dollar. I hope to be able to find a new office to go to.

Front desk and personnel have no issues disrespecting patients and need to realize they are the…read moreface of the business and it's not very pretty. A new physician/NP every single time I go in which is every 2-3 months.

Naomi is very rude, doesn't know how to speak to customers and shouldn't be in reception. That kind…read moreof behavior would prompt someone to choose a different PCP. She was speaking over me on the phone, I explained that I needed an apt for a physical and was told nothing was available until Nov. spoke with her and then she begins to very aggressively tell me she can't help what someone else tells me moments ago when I tried to reschedule it for Friday at 8:30. The rudest type of behavior I've ever seen from a doctors office. Get a different job if you don't like it sweetheart!

I went off the first time and I was impressed, the atmosphere was clean and organized! I saw…read moreJessica and she was detailed about my health and the next steps I was to take. I asked questions and all were answered. Th office staff were also informative and helpful. I highly recommend this practice!

I don't understand the rave reviews. I've got a lot going on, medically, at once. I've had to…read morereschedule my new patient appointment with Dr. Poveda as a result. Yesterday, I was supposed to have an appointment in the afternoon. But I woke up with a very serious migraine and a slack pharmacy that can't seem to fill anything on time. I spoke with the office, after leaving voicemails because there was no one to answer the phone, which felt like a red light. We rescheduled for this morning. About 2 hours later, mind you I've got a migraine that nothing is helping so I'm sleeping and trying not to throw up, I get email notification. The way it was structured, it looked like it was the cancellation for yesterday's appointment. I needed immediate attention to get life saving medications since my former PCP left practice. I go out to my car this morning, it's dead. Omg. She had me swear to call in if I couldn't make it because I'd be his last appointment. I'm a clinician. I can understand that. So, I call while simultaneously trying to figure out how I'm getting there. Again, no one there to answer the phone. I'm leaving frantic voicemails. I know I can't miss this appointment or I could die. I opt for an uber. I never use ride share, but this was desperate. The driver got me there in record time and I walked in 2 minutes later, went to sign in, and the young man sitting behind the counter tells me Dr. Poveda cancelled all of his appointments for the day!!! What?!? I told him my car was dead and I just paid for an Uber to get here. The other provider, I was told, would not see me. So, I had to Uber back home, no med refills/scripts, get roadside assistance, and buy a new battery. Dr. Poveda, not notifying via phone/text, cost me about $+40 today. I had to race around to get to a doctor who could get me enough meds to last until I could get in with a provider, since everyone seems booked out for months. I can't overstate how awful I feel, and how much money, time, and anxiety you couldn't saved me if someone had just PICKED UP THE PHONE TO NOTIFY PATIENTS OF THEIR CANCELLED APPOINTMENT. This is about as unprofessional a practice I've ever dealt with. You charged me $25 late cancel fee and then cost me for an Uber round trip. So unbelievably unprofessional. If your practice can't support incoming calls, you're doing something wrong. One provider to another.

New CPAP mask type ordered to solve elimination of unwanted air leaking into the mask during normal…read moreoperation.

I continued as a patient of Dr. Lipari's after his practice…read more changed to Concierge. It is well worth the cost. People - actual staff - always answer the phone by the first or second ring. ALL requests are immediately and efficiently handled. The physician returns phone calls promptly and staff members get me instant answers to questions. The office is immaculately clean as well as beautifully and comfortably appointed. The staff is pleasant, professional and highly competent. Few physicians realize how much damage an inept staff does to their reputation and thus their income. The Office Manager, Joe, is simply amazing, I am ashamed to say that, if I still owned my business, I would try to hire him. I have some difficult health issues and have received the best and most conscientious care possible. Dr. Lipari correctly adjusted my medications when I first became his patient and recently took excellent care of me through two bouts of Covid and a complicated and not overly successful hip replacement resulting in painful bed sores. He is available 24/7 and watches every detail of my health issues. He is likable, compassionate, professional and never arrogant, a not uncommon trait in many competent and highly respected physicians. An average appointment is an hour and he is never rushed. I am a strong personality and he manages me with finesse and respect. There are not enough superlatives at my disposal to adequately laud this practice,

Worst experience I've ever had. I've gone to this Dr. at least a dozen times and each time I'm…read moreseen by a new person...... They are very rude, and don't care about patients as much as money, from my experience. Try getting a prescription filled, Good Luck! I would highly recommend that you continue looking for a new Dr. if you haven't already made up your mind.

This review is actually pointed at one person in this office a new doctor whose name is Dr. K…read moreWas forced to see her because our regular nurse practitioner that we see Andrew didn't have an opening and by the way Andrew is terrific so I felt we had an emergency with my wife at hospital emergency but Dr. emergency to make a long story short she was rude on friendly did not follow through everything bad better to see a PA or one of the Or one of the nurse practitioners Andrew Been going here for over 10 years she's the worst stay away she won't be there long!!

Great team. Dr. Gunawardene takes the time to answer all questions and concerns. The nurses were…read morevery nice.

Dr. Gunawardene is a very compassionate and patient physician. I am very pleased with the care that…read moreI received today from him. I can surely see why his waiting room is full of patients who will wait to see him. He truly spoke to me to learn my comprehensive history and even asked questions about previous medical concerns from a long time ago. I am a forever patient, I know visiting his office will ensure I achieve my health goals.

The one in Weston is as good as UM or Baptist South. An array of highly qualified Doctors from…read moreevery field Excellent reception, super Clean Polite and helpful staff I went to their top thoracic cardio Doctor. Usually someone of his stature often has God like attitudes. Not here They are definitely on a timeline as far as the office visit. But create a solid game plan before you leave Followed up Tuesday took a Pet Scan. Brought my dog just in case. lol. Joke. Today Wednesday I get the doctors complete read and results for the test Wow quick turnaround. Great Doctor And the results were mostly good Highly recommend the ride to Weston

This office is full of liars and people who just change your appointment without telling you, and…read morethen blame you for the change -- even when there is no way in the world that you would have called to make a change to an appointment you've been looking forward to for months. This office changed a family member's appointment that we had been waiting 5-6 months for, to a totally different doctor in another office (40 minutes away), and on top of all of that, didn't bother to let us know. And for the record, this is the SECOND time that they've done this -- the first time they changed the time from afternoon to early morning, a change I never would have made or agreed to given the circumstances, and then Dr. Zhang wouldn't even agree to see my family member for even 5 minutes when we showed up at the originally scheduled time and were told that we missed his appointment. I called to speak with the office manager there today (Raul) who blatantly called ME the liar because he said that "their notes in the system" said that the "patient or someone from the patient's family" (wouldn't they have actually written which it was??) called to change the appointment, which is 100% not true. I wish this office would get their shit together because I've had good experiences at other Cleveland Clinics and with their doctors but this office is a show, and the way I was treated today by the office manager is completely unacceptable (he told me the next appointment to re-book was another 6 months away and when I complained, his response was "have a nice day!") He flat-out refused to even question his staff about the change and said that whatever they wrote must be the case. And when I asked if we could get our original appointment back and move the person they put in there instead, he laughed out loud and said "we don't do that." Ummm, yes, you do. A quick update: I just learned that the doc they moved our appointment to is brand new to the practice and just finished his schooling in June (started with CC in August, three months ago). I'll let you decide who made the appointment change -- us, from an established, highly recommended neurologist who we waited 5-6 months to see, or them, to a new doctor trying to build his practice with a much more open schedule. Hmmmm.

This guy needs to retire. He will see you in his office with the door open. I had no sense of…read moreprivacy when I went for my first visit. As you're speaking to him, he dictates into his computer right in front of you. He spent more time telling dry jokes and asking if I had irrelevant health issues than learning about my medical history or the reason for my visit. The entire consultation was about 5 minutes so if you're looking for a place to get you in and out quick, this is it. Otherwise nothing else productive. I will not return.

I would HIGHLY RECOMMEND Dr. Sinclair ! He is extremely knowledgeable and kind! His office staff…read moreare so helpful, friendly and efficient. Dr. Sinclair and his nurses and all the staff made me feel at ease! He has been my doctor for more than 20 years! He's the BEST !!

I had multiple appointments with Dr. Peter Schwartz. After an uneventful first visit, later…read moreappointments were frustrating due to poor communication and lack of preparation. Despite sending my medical records multiple times and being told they were in my file, Dr. Schwartz said he had none of them at my follow-up visit. He was rude and dismissive, did not acknowledge my wife, questioned why I was there despite it being a scheduled follow-up, and brushed off several out-of-range blood work results by saying, "Trust me, I am the doctor," rather than discussing possible causes. Each visit felt rushed, as if there was a strict time limit. When I calmly asked questions and tried to discuss specialist recommendations, he abruptly ended the appointment and asked me to leave, claiming he felt "threatened." Based on my experience and similar reviews from others, this practice appears focused on high-volume visits rather than patient-centered care. I would not recommend this doctor or practice.

It took me four months to make an appointment and when the day finally came i waited in the lobby…read morefor over an hour