We are writing this testimonial on Moses Petracco from the Morse Life Health System. Moses was…read morevery helpful in assisting us with finding a memory care option for our Mother. Moses is a very caring and compassionate individual. He exhibited such empathy and concern as we moved into this new territory with our Mother's care. Moses is an asset to the Morse Life Health System. His performance was truly outstanding and we are greatly appreciative of his concern and efforts on our family's behalf. Sincerely, Joanne and Mark Kutney

I was a patient from April 9 to 24, 2026, recovering from hip surgery. Unfortunately, the service I…read morereceived was not up to standard. I was constantly awakened for meds, blood work, diabetic testing (4 times a day), and an X-ray of the hip was taken at 11:15 pm the day before discharge, bed sore treatment at 11:30 pm (I don't have bed sores). The housekeeping service was unacceptable. See the pictures below showing the stains around the toilet, the dirty floor, and the shower. It was disgusting! I reported to the Housekeeping Supervisor, and it was improved immediately. The air mattress malfunctioned, and it took 3 days to replace it. I slept in the chair for 3 nights. The food was terrible, and as a result, I lost 6 pounds from not eating. I really looked forward to my family visiting on weekends so we could share meals. The physical and occupational therapy was outstanding; a big shout-out to Darrell, Eric, and Chad for their support and encouragement. I felt confident about leaving the facility and looked forward to continuing PT at home. Unfortunately, Janie Nixon-Harmon, Social Services Mgr, did not make contact with the PT home care service, as indicated on the checkout form and verbally communicated. This was also true of the meal plan service. I spent an hour plus on the phone with my insurance provider setting up the PT service and Meal service. The delay impacts my recovery time frame. PT is delayed for over a week and half.

requested services physical therapist tar assigned, knows his skill,polite,gives clear…read moreinstructions,speaks clearly, pleasure to work with. bill n cp

Field employee's are - fantastic.... Schedulers & staff are…read morepathetic-peroid! I lost over 2 wks of shoulder replacement PT, because I couldn't get released by then to Medicare for starting outpatient local gym PT To start. Nurse/PT Employees can't coordinate multiple home visits because of schedulers complete incompetence. Do not/not let your Doctor set you up with company "Due to poor mgmt".

Affordable and amazing caregivers and staff. They worked directly with our insurance and handled…read moreeverything.

The management and staff at Excellent Care Home Care have been amazing. I was in dire need of a…read moregreat home care specialist for my grandmother and on short notice, the manager, Angie came in for an interview and helped get everything set up. Angie found us a great home care specialist in Karen and all of my questions/concerns have been met so far. I really feel that theres an open line of communication so if I ever have any questions or need to adjust care, it can be done so easily. I value the compassion and professionalism I have been shown and thank everyone at Excellent Care Home Care.

Compassionate, kind and caring are the words that my client used to describe the services which…read moreyour organization provided her husband.

From the owner: United Nursing Services has been providing compassionate and professional home healthcare services…read moreto clients for 34 years since 1986. Locally owned and operated, United Nursing Services is a dually licensed, Private Duty Home Healthcare and Medicare-certified agency. United Nursing Services believes in personalized service, therefore you can contact us by phone 24 hours a day/ 365 days a year... we do not use an answering service service. UNS United Nursing Services offers superior home care services and respite services customized to meet your individual needs. We provide both log and short term care with NO MINIMUMS & services ranging from 1-24 hours. We are an agency that has a direct employer/employee relationship vs. a registry which is an employer for independent contractors (please refer to our web site). We take pride in providing a full range of services such as Registered/Licensed Practical Nurses, Certified Home Health Aides,Physical/Speech/Occupational/Massage/Lymphadema Certified Therapists. Our clients can expect high quality respectful home care services delivered with a caring and personalized touch.We provide a free assessment done by our Registered Nurse supervisor & free supervision of care with our services with no extra or hidden fees.We accept and provide verification of benefits for all long term care insurance policies , file it for you and accept third party payment for services provided unlike many providers

I cannot say enough about the exceptional care my grandma received from Hand in Home Care Agency…read more From the very first phone call, their staff was professional, compassionate, and incredibly responsive. The caregivers were attentive, respectful, and truly treated my mom like family. They went above and beyond, making sure she was comfortable and well-cared for, not just physically but emotionally as well. The level of communication was excellent, and I always felt confident knowing that her needs were being met. I highly recommend Hand in Home Care Agency for anyone seeking high-quality, reliable home care services. They made a difficult time much easier to manage, and I will be forever grateful for their support." Thank you Romania for all you do.

From the owner: Customers should choose Hand in Home Care for home health care because of our commitment to…read morepersonalized, compassionate, and high-quality service. We create customized care plans tailored to each individual’s needs, ensuring they receive the right level of support while maintaining independence and dignity. Our team of highly trained and empathetic caregivers provides a wide range of services, including personal care, companionship, rehabilitation, post-surgical care and specialized memory care for Alzheimer’s and dementia patients. Prioritizing safety and comfort, we enable clients to receive exceptional care in the familiarity of their own homes. With 24/7 availability and flexible scheduling, we adapt to changing needs, offering hourly, live-in, and respite care options. As a locally owned and trusted provider, we are dedicated to supporting families by maintaining open communication and providing peace of mind. Choosing Hand in Home Care means choosing a reliable partner who genuinely cares about your loved one’s well-being.

Incompetent business! Front office in Disarray. One star because the PT lady was good. Office…read moreplanned for me to wait four days after surgery to start PT, that could be very bad for a patient! i then received no invoices/bills of service for 7 months. In November I got a call demanding $900 they wanted payed over the phone. I asked for an accounting of services. So they finally sent that with a threatening letter. crazy way to do business.

Absolutely frustrating experience from this company. I'm…read morereading the reviews now and seeing a lot of apologies from the business owner but appears to be lip service only because the nightmare continues. It's terrible that you have to be dependant on a company that does not care. I have been in this merry go round with the office who has made every excuse to avoid sending out help. Blaming the doctors office for the miscommunication but it lies only with their own office. Please Please Please look into what is happening with this office. Maybe people need to get back to the office and perform their managerial duties more effectively rather than working from home.

The only reason I am giving this nurse registry ( not a home healthcare agency) two stars is…read morebecause during my mom's illness with Covid they were able to send out some excellent caregivers. Marie B. and others did a great job caring for my mom. But when I needed Care on a regular basis during the weekend unfortunately their caregivers fell short., One stayed on the phone among other things Another one walked in and when I asked her to put on shoe covers she refused and left. The last one ( before I terminated assignment) on Sunday let my mom stay in a wet, dirty diaper from the time I left at 11:30am to 3:30pm. When I called to complain no one from Mazaltov called to apologize or ask about my mother ( same caregiver let her fall and did not call ambulance or cover her with a blanket). My advice is to be very clear on what needs to be done, if possible supervise or show up unexpectedly. Sadly, this is a nurse registry so aides may not be vaccinated ( unless you request) and are basically their own boss ( May leave assignment no consequences).

Unprofessional employees CNA and hha also it's hard to reach in the office. Most of the aides don't…read morespeak English and are lazy and rude and barely works or shows up ready to work. Rather watch videos and text people and friends and make phone calls than help. They are not reliable and trustworthy unfortunately.

This agency helped us with their nurses and therapists but also helped us with finding reliable…read moreresources in the area for supplies and other things we will need in the future.

Over the past year, my father's physical and mental (dementia) declined fairly precipitously. My…read moresister and I lived far from Vero and we were concerned about our father having no family in the area, yet needing care (and caring). We were blessed to then have Caron D'Ambruso (of Active Home Health) enter our lives. Initially is started with Caron helping clean and dress my father's skin cancer wounds which he had not been properly tending to. Not only Caron provide care for his wounds, she demonstrated a compassion and a caring for him as a person, something he desperately needed in his poor physical and isolated condition. Despite my father's decline, he was highly intelligent and a former trail lawyer who could be a bit of a "curmudgeon" and not easily trust people. Caron's loving and caring style, combined with her high intellect (she is a Harvard graduate), quickly earned her a special place in my father's life. He respected her greatly and lit up when she would visit to care for him. She wasn't just providing care for his physical wounds, but also his emotional ones. And that is because she actually cares for the people she is treating. Knowing that his two daughters lived in other states and cities, Caron provided us with updates and shared insights about his condition and care that he needed. This was instrumental in our knowing what additional resources and doctors he needed. On the morning I flew down to see my father and take him to a new neurologist for memory issues, my father collapsed in his apartment with a stroke. After landing, I called him on my drive to Vero Beach and he did not answer the phone. I called Caron and expressed my concern, and asked her to let me know if she saw my father in the common areas of the facility. I was about an hour away in the car and was anxious. Caron took it upon herself to go to his apartment. When she knocked, she could hear his small dog barking, but no one answered. Caron sought security who helped her enter his apartment and they found him on the floor in dried blood and urine. Caron immediately tended to him and called for an ambulance via 911. The paramedics arrived and Caron called me to let me know what had happened. I re-routed my rental car to the hospital. My Dad had to be in the hospital and then a rehab facility for over three weeks. During this treatment period, Caron visited my Dad on her personal time in both the hospital and rehab facility. She helped bring changes of clothing and other items he needed. Given my father's stroke and his lack of proximity to family, my sister and I decided that we needed to move him back to his hometown of Fort Lauderdale once he was released. This would get him closer to family and friends which he clearly needed. The saddest part of this decision was that Dad would lose his nurse and caring friend, Caron. It was a big loss indeed. Needless to say, Caron was a Godsend to my father and family. She continues to occasionally check in to see how he is recovering. We miss Caron and hope that others who are in the Vero Beach area are fortunate to have her care, and the other great caretakers at Home Health Care.

A Better Way Home Care is a wonderful place to be at! Kelly is absolutely phenomenal, she ensures…read morethat things are orderly and everyone is well taken care of. Kelly has great respect and kindness for everyone, and her hardwork never goes unnoticed! She's a good listener, compassionate and one of a kind.

A Better Way Agency provided stellar service to my husband, Otis Knighton. Keyla Young gave…read moreexcellent care to Otis for three years. Her professionalism was laced with compassion, warmth and heart-felt care. She made life easier for me and Otis. Thank you from the bottom of my heart for three years of superior care.