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    Pasadena Water & Power

    1.9 (34 reviews)
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    4 months ago

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    9 years ago

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    9 years ago

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    10 years ago

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    18 years ago

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    18 years ago

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    7 years ago

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    6 years ago

    not a great start. I've called several times and hear the operator(s) talking to customers, like the line was answered and ignored. ARGH

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    6 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    13 years ago

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    7 years ago

    Eric was was great over the phone,it takes time. What I don't like like is charging 21.55 to change dads name to me.

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    8 years ago

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    14 years ago

    PWP has kept us in the dark, figuratively and literally for over two days. This sucks.

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    7 years ago

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    11 years ago

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    11 years ago

    Numerous issues with their autopay system. Inability to view past bills/statements online. Overall, very inefficient.

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    9 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - Pasadena Water & Power

    Review Highlights - Pasadena Water & Power

    Unlike the gas company or Edison, they are responsive and helpful and make any repairs that are required in a timely fashion.

    Mentioned in 2 reviews

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    Southern California Gas Company

    Southern California Gas Company

    (17 reviews)

    Since May of 1990, I have been a responsible customer, not missed a single payment. But recently my…read moreson wanted to help me out paying the bill and was able to do so, but suddenly his financial situation changed, and was not able to make the payments, I however kept looking at the account and still not missed a payment, but the company claimed there were returned payments even though my banking account reflected the payments were taking out. I called the gas company couple of times regarding the issue, the only solution they could offer was to start a new application for service and of course a new account number. You would think that in consideration of being as a mentioned a responsible customer they could just remove my son from the account and leave my current account number and also I couldn't couldn't be trusted to keep auto pay only "payment on cash basis" It's 2026 and they have issues with their technical department. Never had placed anything negative regarding a business, but I can't help that that they have incompetent staff.

    My bill this month has drastically increased with the same usage compared to last month. My bill…read morelast month was $369; this month's bill $823! I have not changed my usage since then. My house is freezing at 35 degrees but I won't dare to move it to 67 bc my bill my sky rocket by $200! So Cal Gas claim the bill increase is due to natural gases and increase in usage. This is a lie! They are price gouging while Governor Newsom allows it! Looking for new Gas company immediately! I do not recommend this crooked company! If I could give them 0 stars I would!

    StreamDrive Detail - Front of the shop! Where the fun begins

    StreamDrive Detail

    (58 reviews)

    Amazing! I was able to call and get an appointment within a couple of days (they had sooner…read moreavailability, but I had to wait for the weekend). Drop off was super easy- left my car around 9am and was able to pick it up at 1pm. I had just been camping and so I knew I had a decent amount of sediment inside. On the inside, you can purchase car cleaning supplies which was really cool. After the detail, my car looked nearly new! There was a lot of discoloration from my repeated sunblock use and they were able to remove it all. I requested the CPR detail package, which was $180, and it was so worth it! The interior and exterior were well taken care of and I was given a 40 minute heads-up call for when the car would be done. This gave me plenty of time to head over since I live out of town. This is exactly the reset my car needed. Will definitely be back!

    Communicative and fast! I used the Yelp Projects quote system. Fast response time, within a couple…read moreof hours. StreamDrive was willing to provide an estimate with the details provided in messaging, unlike the other companies who contacted me! Every other businesses' response boiled down to, "bring your car in and we'll look at it." The old entrapment model of auto detailing. Where they're counting on you not having the willpower to leave if the work has already begun. Luke at StreamDrive was able to accommodate my current situation and offered to swing by and see the condition of my car in-person and provide the quote. By default, that's 5-stars "above and beyond" service. I want to recommend his business to people for life! My Honda C-RV needed prep for resale. StreamDrive really went in and did some disinfecting, were able to remove lingering odors, got the leather restored, restored the headlights, and even performed a trim restore so this 2013 car looks really fresh! I wasn't expecting to write a review for this auto detailing service, so I don't have any "before" photos. I'm sorry about that, it's not an ideal situation for a glowing restoration review. I'm not so comfortable sharing pictures of my personal vehicle in the first place, you know what I mean? My pics just look like a super clean car. You can't tell it was ever damaged! $400 all-in inside-and-out restoration, under the hood, even buffing out some minor scuffs and scrapes it looks like, as well as painting/restoring the sun-faded plastic panels all around the vehicle: that's a value. No gap left untouched, unlike a drive-thru detailing service. I'm getting return on investment and then some because I'm now able to sell at top dollar private party fair market value.

    Altadena Library - Plenty of parking in their lot

    Altadena Library

    (57 reviews)

    I went to a seminar in the library's community room, and it was very informative. SBA spoke about…read morehelping families out with mitigation. The community room was a nice size with rows of tables and chairs. This library is historical in Altadena and has an old-school nostalgic vibe. Everyone was nice. It has easy parking and is great for finding items needed for research, etc.

    Absolutely lovely library! It's deceptively huge - and surrounded by the most peaceful gardens and…read moregrounds - just lovely! They're currently showcasing a small exhibit of beautiful native California bee photos by local conservation photographer Krystle Hickman which was the reason for my visit. The exhibit is found in a small seating area in the center of the library. It's almost like a little outdoor courtyard in the middle of the library! Lots of natural light and plants surround cozy seats and the back wall is highlighting the bee photos - it's a very beautiful small gallery and I'm so glad I visited! Her work with the native California bees has been significant. I took a class with her at the LA Arboretum this year and learned SO much! So I was very excited to learn this library was promoting her work! There's plenty of parking in their large lot. They have a water conservation garden section outside with interesting info on plants and wildlife. They have a huge beautiful art piece near the door. You have to climb several small flights of stairs to enter this way - but there's a handicap entrance around the corner in the front. The inside is quiet and very welcoming with friendly, helpful staff. Definitely a great place to relax, read, and get work done.

    Pasadena Water & Power - utilities - Updated May 2026

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