Worse than a used car dealer! My dentist of 35 years retired, so I tried a Temecula dentist. I fell for the 'new patient special', only to find out that I had a dozen things wrong with my teeth. I was told I had multiple cavities, needed crowns, new veneers, etc. I did agree to having two of the fillings done that night. They are very high pressure with getting you go sign paperwork. It literally took the Dr. about ten minutes to do the fillings - and she was standing up the entire time. I paid $430 (cash patient, which was supposedly a discount), as well as the new patient consultation charge.
After being told I had so many things wrong, I went to two other dentists for second opinions. They both said I was oversold on what needed to be done, and that the 'two fillings' I paid for, should have only counted for one (same tooth, and they were incredibly small). One of the dentists even said he would not have touched them - he would monitor them with each visit. Both dentists also said I only needed one crown, and that it wasn't urgent.
I called Dr. Mehta and explained the situation, and asked for half of my money back - they said they would talk to their manager and let me know. Two months later: crickets. So I called again, and said I was very unhappy, and would no longer be their patient. After hearing a 10 minute sob story and a bunch of fake sympathy, they also said they would check with their manager and let me know. That was two weeks ago - still nothing. I ended up paying over $500 that day for x-rays, a cleaning, and two incredibly small cavities that probably didn't need to be touched.
I did warn Dr. Mehta's office that I would be leaving a review based on my experience - I gave them a fair chance to give me a partial refund, but with no luck.
And, to my surprise, they told me I was their in 2006 as a new patient. It was the only other time I tried a Temecula dentist (I always drove to OC for my dentist). And sure enough, it was the same experience 15 years ago - a laundry list of things that needed to be done - they even tried to sell me braces.
Please avoid!! But don't worry, when you are unhappy, they will be sure to tell you what a good patient you were, and how much they like you. Oh please! read more