All the right elements, but poor service. After a horrible run with another party place the previous year, I decided to have a party for my son at this place. I did appreciate the ease and convenience of my party guest being able to do waivers in the kiosk area if they failed to complete it online. They also have majority of the games operable (there were only a few not working). And it is pretty clean which was one of the few plus. The big problems began with our assigned party staff. We were unable to get into the room before the party began. Then once it was ready, she came to get me and asked IF we needed plates, cups, and napkins or did I have my own. I told her "yes, I would need them." (This was interesting because I selected to have them added when paying for the party.) She went to retrieve them and came back with those items, along with pizzas (that were on a pizza trays in which the bottom of one tray was touching the top of each pizza; stacked), and two pitchers of lemonade. All on a rolling cart. She then left. We had to not only serve our own party guests, cut our own cake, but we had to clean up the party room ourselves. The pizza was just edible (looks like the ones you buy from Sam's and toss in the oven). Nothing delicious. Some of the items in the trampoline park needed to be trashed. The foam pit cubes were falling apart and crumbling. They were getting all over the kids and they looked horrible. The large foam rollers for the battle beam was being held together by tape. There was hardly anyone visible or available to let them know that some of the game machines were not working; there was no signs posted on them and some of the kids had swiped their cards and lost funds. When going to the counter to exchange for prizes, there was an unsupervised child between the ages of 7-9 swiping the cards to get the balance and attempting to keep up with totals. We had to tell him more than once his math was incorrect even with using the calculator. We asked him if there was an older teen or adult who could help him but he just stood there clueless. It was disappointing. The concession areas were dark and empty, with no great selections. Many of the chairs were up on the table so parents of the kids or other family members had nowhere they could sit. Most of us crowded around on steps or corners of the trampoline park upstairs (there's on a few chairs) and they stood in the party room. I am only giving it 2 stars because my son and his friends enjoyed the trampoline park (note that the staircase area can get a little crowded when people are going up and coming down at the same time; once at top there's a bit of a wonky design or slope), the go-kart track (only available to older kids), and the games. I personally felt like the value didn't match the price. I ended up spending close to $600 just there; not including cake or gifts. The party package covered trampoline time and gave a $5 game card to each person. At $1 a game, I knew this wouldn't be enough, so I upgraded each child's card by $5 more. I also only booked for a certain amount of kids but a few more showed up that didn't RSVP and I couldn't just add them for a small fee. It was $20+ after tax for each child I added. Go-Kart was not included. And because some of the kids were losing funds on the few games that were not working, I bought more game credits. When I originally emailed to inquire about the party, the response was very "dry," not inviting or giving any good details about the party package customization and what was available. They do have package details online but it can be a little confusing because they separate parties that focus on just the arcade area from the Trampoline Park. Unless I hear of some changes, I would never book a party here again. I would simply just take my son and a few friends to play. read more

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DON'T spend your money at SAFARI PARTY!!! Lindsey, a so called manager, is rude therefore the workers are ruder and very immature!!! Over three fourth of the customers were "people of color" and I only saw white employee. After being there for 10 minute, I understand WHY very few WHITE PEOPLE bring their kids into this hostile environment. Take your family somewhere else. read more

My siblings and I had a wonderful time! The go kart was awesome and the trampoline park was cool too! read more

Party Safari - Arcades Near Me - Flowood, Mississippi

Bad customer service. Staff had an attitude when I told them their arcade machine was not giving the correct points and I would like to talk to the manager. By the way, customers are always wrong there...Manager was no help. And don't think about getting a refund on the skating even though your session hasn't started. They can only put your refund an arcade card so you lose at everything! Sounds like money hungry business owners to me!!! read more

Party Safari - It landed on 500, but the points did not register to the card. - Arcades Near Me - Flowood, Mississippi

I will never use them again. Customers service was so nasty. They was not very professional at all. The manager was so nasty like she didn't want to be at work. We ask for help did not get it. she say they did not have enough staff today. But when you paid your money they tell you what come with the package, we didn't get nothing. read more

On Sunday, June 15, I took my son to Party Safari in Flowood, MS, to celebrate his 7th birthday--a day that was supposed to be filled with joy and laughter. Instead, it turned into a nightmare. While playing, my son was jumped on by another child who was at least four times his size. This resulted in a severe injury--a broken leg confirmed by the hospital--which has left him in a full leg cast. Yes, I understand that a waiver was signed, but that does not absolve Party Safari of the responsibility to ensure a safe environment. There should be trained staff actively monitoring these children to prevent dangerous situations like this. I don't blame the child involved, but I absolutely blame the lack of oversight and proper supervision. What's even more disturbing is that not one manager or adult staff member came to check on my son or offer assistance. A teenage worker--who I do appreciate--ended up carrying my injured child to the truck. That is unacceptable. If you're running a facility designed for children, you should prioritize their safety, ensure your staff is properly trained, and take accountability when something goes terribly wrong. I contacted Party Safari at 8pm while we were at Blair Batson and was informed that a manager was unavailable, but a manager would call me back. No one from Party Safari ever contacted me on 6/16/25 regarding my son's injury. Based on this horrific experience that occurred within twenty minutes of my visit I will not return to Party Safari based on safety issues for my eldest son and youngest son. I will find a space that will ensure smaller children have an opportunity to have fun in a safe environment. read more

Party Safari - Ayce playing shortly before he was fallen on - Arcades Near Me - Flowood, Mississippi

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On Sunday, June 15, I took my son to Party Safari in Flowood, MS, to celebrate his 7th birthday--a day that was supposed to be filled with joy and laughter. Instead, it turned into a nightmare. While playing, my son was jumped on by another child who was at least four times his size. This resulted in a severe injury--a broken leg confirmed by the hospital--which has left him in a full leg cast. Yes, I understand that a waiver was signed, but that does not absolve Party Safari of the responsibility to ensure a safe environment. There should be trained staff actively monitoring these children to prevent dangerous situations like this. I don't blame the child involved, but I absolutely blame the lack of oversight and proper supervision. What's even more disturbing is that not one manager or adult staff member came to check on my son or offer assistance. A teenage worker--who I do appreciate--ended up carrying my injured child to the truck. That is unacceptable. If you're running a facility designed for children, you should prioritize their safety, ensure your staff is properly trained, and take accountability when something goes terribly wrong. I contacted Party Safari at 8pm while we were at Blair Batson and was informed that a manager was unavailable, but a manager would call me back. No one from Party Safari ever contacted me on 6/16/25 regarding my son's injury. Based on this horrific experience that occurred within twenty minutes of my visit I will not return to Party Safari based on safety issues for my eldest son and youngest son. I will find a space that will ensure smaller children have an opportunity to have fun in a safe environment. read more

I had told the workers to wait for me fill out the waiver and they started the race and I had to leave it was an waste of money

Please take heed to all of these reviews! All of the employees and management are very rude. It's hard to get an employee to help you when you need assistance and when they do they're very short and snappy! It is very hot in the building. The arcade games are working but they're $1.25 per game. I do not recommend this establishment at all! read more

Took my son and nephews yesterday. It was a great place to cater to everyone's wishes. There is a spacious trampoline area, laser tag, go karts, arcade/VR games, bumper cars and more. To have it all under one roof is a major plus. What could have gone smoother was the checkin/front desk part. While there are several signs telling you to fill out the waivers first you have to figure out on your own that one set of computers is for the trampoline waiver and the the other is for the other attractions. But that's not a big deal. Once we came out the room from doing that it was complete chaos. You had no clue where to stand nor which side to go to. There were several people already in line and we were the blind leading the blind. No one knew where the line truly was and it backed up to the front door. If PS can clean that up it would be a 5 star establishment. Trampoline area was spacious and the teens on duty seemed friendly and attentive. Especially to the little ones. There was a rowdy bunch of teens who were a little too aggressive with the dodgeball but once they left it was much better. My son and nephews had a ball. They also did Jr. Go karts, which was kind of disappointing. The go karts were reallllllly slow. For the price we probably won't do those again until they are tall enough for the adult karts. Snacks were very reasonably priced and they have a wide variety. Overall...great spot for some weekday fun. The weekends are probably way too crowded. Total damage for (3)1 hour trampoline and (3) Jr. Go kart...$98. Price includes the socks. read more

Party Safari - Jr. go kart - Arcades Near Me - Flowood, Mississippi

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This place has horrible customer service. Don't go! You have been warned. Low to no staff. They are not attentive to your needs. Don't expect them to go the extra mile or even a mile for service. read more

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TERRIBLE PEOPLE, no customer service skills. Bunch of kids and 1 adult there that's very rude! Only concern is to make money. My 2 year olds party was terrible. Never got an apology or nothing. THE WORST COMPANY EVER TO EVER HAVE A PARTY WITH. Mean and disgusting adult which is reflecting on all the kids that work there! Worst place to have a party! ZERO STARS!! read more

This place is AWFUL, expensive, most of the items offered DO NO work/out of service, disorganized, and the staff/owner is very unprofessional and rude. They refused a refund to me after not allowing my children to jump. The trampoline facility is small, run down and not worth the money. They force you to pay for "their" socks even when they aren't needed. All other parks in the area allow outside socks except this one (Trampoline park socks are the same). This is Price gauging at its finest. The electric go-carts essentially don't work. When they do, they drive really slow and its laughable. AGAIN, a complete waste of time & money. The place is run by children. These people are racist! They will take the money of black people but have no care or regard for us. The owner (straggly blonde hair) looks like and speaks like a meth head. Could not explain the refund policy nor provide any rationale for the sock issue. Neither did she offer a solution. ALL the other reviews are accurate. Do NOT waste your time or money here. This place is garbage. I will drive a million miles to another attraction before I give these hillbillies another dollar. read more

Party Safari - Arcades Near Me - Flowood, Mississippi

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Worst experience EVER!!! Customer service, communication, and caring about children doesn't even exist in this place!!! My 5 year olds birthday was supposed to be fun filled, instead I was left stressing and wanting to just leave the place! We did skating party for almost $400! There was no communication after we checked in about anything! We were just told to follow the signs! Then found out we had to rent the pvc pipe training things for $7 after we had paid the amount started above! Then it was a huge deal to be out there with our children so that we could make sure they didn't get serious hurt! They were so rude and the blonde lady acted like we were talking to the wall! She DOES NOT care about children or adults having a good experience, only taking your money! I had to walk from the back to the front many times because the lack of communication between her and her teenage staff! All which were very rude and dry! I paid for extra waters during skating which I was told to go back up front to get and when I got there she acted she knew and was getting them after I was told by the teenager in the bowling concession that if I wanted them from him I would have to buy them again! A party guest overheard him saying to another teenage worker that if I got them now I would have no drinks in my party room, which was false! No one helped us in the party room! Idk what you pay all this money for to be treated like a burden at your child birthday that is suppose to be special for them! ALL to figure out at the end of the party that one of our gifts had been delivered to the wrong room and OPENED! The girl said they gave you a bag tho to be NICE! An absolute JOKE!!!! The arcade is so expensive that the $5 cards that come with the package will only let a child play 2 games max and be stuck with money left on the card which they will not give you points for even tho it's on the register! The prize section was literally being ran by a CHILD! Possibly 9 or 10! This place is a nightmare! Save your time and money and child's experience for some where more CHILD friendly like pump it up! The owner and his rude wife should be ashamed! I don't see how these people sleep at night!!! read more

Had a great time here. Employees are very helpful/friendly and are very interactive with their customers. read more

We pass this place often when we visit MIssissippi. The kids always ask to go so we decided to go check it out. Upon entering, we were not greeted or welcomed by the young man at the front desk. We had to walk up to him and let him know this was our first time and we were visiting from out of town. The environment was not friendly or welcoming even after I shared that it was our first time. We paid for the hopper band and was not told that we would be charged a fee for using our card to pay. Another disappointment. The kids were so excited and went straight for the bumper cars. There was no attendant so we were waiting. I walked over to the front desk after about 3 minutes and waited. I was never acknowledged or asked if I needed help from the two staff people that were there. I then said, "Excuse me, is someone coming to the bumper car's station?" A woman without a staff shirt came over and said she will be there in a minute. Why do we have to wait if we are paying for 2hours of fun? We were not told that we have to wait for staff to come man the different attractions and it was not written anywhere. My husband went to speak with the woman at the front desk (who we later found out was the manager) and she was so rude, immature, disrespectful and unprofessional. After the bumper cars the kids wanted to do the rock climbing walk and we were told we have to wait about 10- 15 minutes for the rock climbing wall. Disappointed again. We went upstairs to the trampoline part and they played. My husband set a timer fro 15 minutes and when we went down there was still no attendant at the rock climbing wall. We waited for someone to come. Please read the reviews before coming to a place you've never been. We normally do but just took a chance and we're so DISAPPOINTED!! It's so sad that friendly customer service is a lost art. We will never come here again. read more

Party Safari - Main entrance - Arcades Near Me - Flowood, Mississippi

The owner Lindsey at Party Safari is very rude. We've hosted one party here, I had to nag the teenagers to get the room ready. They were 30min late and could not care less. We attended another party here with friends and they were an hour late with getting their party room together. I spent $20 in the game room with my son and he won 500 tickets on the dice roll. The card only read 95 tickets in the end. I asked them to fix the issue and the owner brushed me off and said no. Several games aren't working right. Literally the worst service. I get that it's a fun place for kids but when the owner is disrespectful and making money off my kid and friends kids without even considering helping with their rip-off toy rewards at the end of the day then they won't be receiving our service anymore. There's probably a reason they don't have a review page on any social media sites. read more

What can improve asks yelp?? Everything. Terrible location. Terrible management. Terrible in everything. Understaffed. Poor customer service. Stay away. Save your money and your time. Do not go. read more

ABSOLUTELY HORRIBLE. We were looking for a simple night of fun with the kids but this was UNDERWHELMING to say the least (and for lack of better words). This is a very SMALL arcade with minimal games and even more MINIMAL staffing. You literally have to hurry up and wait at every attraction for an "attendant". You spend most of your time, looking and waiting for a staff member to come help you. Because I had an early day at work the next morning, I went to ask for a manager to see if we could get a refund for our unused credits on the card. Lindsey, which who stated she was the manager was very unprofessional and just downright RUDE. When I asked for a number to corporate or upper management, she told me I could have the number to the business and for me to just call and leave a message. When I spoke with another staff member, I found out she was apart of the family that owned the establishment. When I voiced my issues with the experience, she got even more upset. She started walking in and out of the front desk gate with it swinging open without saying excuse me to my husband or any other guest that was near the gate. I would not recommend this place to ANYONE. I wish I would've read the reviews first, but the kids convinced us to take them here for the go karts. My advice, find somewhere else that has go karts. This business does not deserve the continued monetary support. read more

We have not outgrown Party Safari yet! Kids enjoy X-flight upstairs and love making plans to hang out with their friends there. Laser tag room and the arcade area are also very popular with our teens. read more

Recently went to a birthday party @ Party Safari!! Everything was awesome the party room was so cool!! The Pizza was GREAT!!! They have large areas for the kids to play in, and tons of arcade games!! They also have a large laser tag area that is really fun, and awesome! You are sure to have some worn out kid that will sleep very well after a day of play at this place!!:) I highly recommend!! read more

Party Safari - Arcades Near Me - Flowood, Mississippi

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You spend $40 to get three kids in the door for an hour and then you gotta spend three dollars a piece ($9) for THEIR socks... THE EXACT SAME SOCKS you already own from another trampoline park...they are the exact same! What a rip off. read more

Had my daughters birthday party there. The party room was not available when we arrived on time. We weren't even able to check in on time. Everyone had to go upstairs to the trampoline area. I had older adults that weren't participating and a small infant child waiting to go to the party room. I couldn't even decorate until 5 mins before the jump time was up. Very inconvenient for me and my guest. And to top it all off when we were able to come into the room the pizza was COLD. My mom asked for 3 new pizzas because they knew they didn't have the room ready but the pizza was already cooked. They did not give us new pizzas but said they could rewarm it. Would not have a party here again. read more

I brought two of my girls here to meet two other families and we were all quickly made well aware of how unfriendly the staff is. The equipment and activities are a blast, but if you are in need of staff assistance (for bumper cars, rock wall, go cart, or the jumper with the spinning arms) you will be met by humans who must truly dislike there jobs or not like children. There should be staff who are energetic or even like to smile or wave. Our kids are all very well behaved kids (not to brag but making the situation clear that there was no outrageous behavior) and they were respectfully asking for help with the above items and had to wait for the said staff member to slowly walk (or mope) over to the location. It was really a kill joy for having paid a pretty large sum for just two hours. Thankfully a few staff members came into work and I saw someone smile before exiting. I would recommend a different trampoline park or activity. read more

Horrible Service!! The workers were dry and not helpful at all. My son asked about the rock climbing wall and the girl working it was very snippy with him. For every attraction, we had to track someone down to help us. When we got there, we had to figure out how things worked. Nothing was explained. We will not be returning. read more

Very Bad Customer service. Manger Lindsey was not helpful. Unorganized. Do not book here for a party!

Unfortunately I had a very negative experience here today and I will never return. That's way too much money to spend to be treated poorly by 4 different staff members. read more

The arcade is fun but the trampoline park is and there's rock climbing that goes up pretty high overall 7/10

I would not recommend having a birthday party here. Paid $400 for a laser tag birthday party. It was suppose to be a hour of laser tag but that's not what you truly get. They go in for about 10 minutes then get sent back out to get in line with everyone else. They only allow a limited amount in each time so all the kids with our party didn't get to go in each time. The owner was very rude when I asked about this. For $400 i would expect the kids to get to play for the hour that it says. Employees were rude and unhelpful. Didnt even get a party host to assist with the party. Plus I called numerous times prior to the party and left voicemails and never coukd get in contact with anyone. Terrible service all around!! read more

I wasn't impressed at all. Not as many things for kids to do as I had imagined. There's not very much room to move around, the air conditioning wasn't cooling very well, and there was lots of flys. My 9 y/o grandson and 11 y/o nephew seemed to enjoy themselves for a short moment. As opposed to giving 2 stars I'm giving it three stars because the people working there are friendly and very helpful. read more

Very rude staff. I had the worst experience with the employees here. LENSIE to be exact was very rude and handled altercations in a very distasteful manner. She made a mistake and tried to make it seem as if it was the customer's issue. 0/10 will not recommend. The establishment is run by teenagers and is bound to crash within the next few years. Training in customer service is definitely needed ! read more

We had an awful experience at Party safari for my son's birthday party today. I called prior to the party to ensure that they would be adequately staffed and would be able to meet our expectations after reading numerous negative Google reviews after booking. I was reassured that these reviews were false and came from "bad apple" guests. Once entering the building we gave our gifts, cakes, and other party supplies to the staff member and were told they would notify us when the room was ready for us to decorate. We realized shortly after our party began that staffing was in fact a huge issue and the activities that I paid for did not have someone to run them for the kids to play on. We constantly had to ask the few staff members we could find to send someone to our area so that the kids could enjoy the bumper cars, rock wall, and meltdown. With each activity there was a limit of how many kids could use it at one time so this left multiple kids in our party sitting out and waiting to enjoy to the fun until a staff member was available. We were never notified we could decorate our party room; we found out by chance when my in laws saw them moving our items from the front. Our name was then called for laser tag and we moved the kids to that area while other adults in our party attempted to set up the room which was not cleaned and they had to wipe down the tables and chairs themselves. The attendant at laser tag attempted to limit how many adults could be present with the kids in the laser tag room. Mind you this is a party of young children so we entered to assist and wound up having to put all the vests on the kids. We quickly realized we made the right decision to enter laser tag with the kids when the attendant left them completely alone and there were multiple areas that could have caused bodily harm. When we were done with laser tag and got to our party room, we were told the pizzas we ordered were not ready, we were never shown where the paper goods we paid for were located, there were no cake cutting utensils provided like we were told, and when our pizzas did arrive the attendant again left us and never came back. At the end of our party we asked to speak to the available manager to voice our concerns about our experience and we were met with the most unprofessional "manager" I have ever met. Not only did she refuse to speak to me in a more private setting about my concerns, she refused to hear them all together and stated that I could call and leave a voicemail for upper management on Monday. She refused to give me her full name, only that her first name was Lindsey, and rudely informed me that she didn't have to divulge that information to me. She also told me with ease that nothing would be done about my concerns to rectify the situation. I was not looking for a refund, I'm aware this is a business and they have to make money, however there is a fine line between making money and robbery. For the amount of money I spent on this party I should not have had to ask for the bare minimum continually. I'm making this post for multiple reasons but the main ones are to make sure the owners are aware of the issues with their business and that others don't make the same mistake I did in trusting them with my child's birthday. What was meant to be a fun and exciting day turned into a logistical nightmare at our expense. read more

Used to be a great place, before generation Z hit the lottery . Now nobody is working here as in so many businesses,so the quality of service is way down and if you don't have enough employees to keep all the attractions open you have to wait until they send someone to work that attraction. When they give you a wristband that says unlimited rides they don't bother to tell you as long as we have somebody working that attraction it's unlimited. So if you can't hire enough employees or have enough family members to run the operation That's a real shame. But me as a customer this was my kids final visit . Today a thumbs down 2 you for my experience. CU wouldn't want to BU read more

I went to party safari and had hair in my food and the fries was too salty I made serval complaints and nobody did anything they just had a attitude terrible service never spending my money here again! read more

Party Safari - Arcades Near Me - Flowood, Mississippi

I have been waiting on my one burger for almost 30 minutes now. This is a fun place but It is extremely ridiculous to spend so much time waiting on my food instead of watching my kids enjoy a birthday party. And from what I remember this isn't too different from what I've experienced over a year ago. Edit: And then the guy who just drop it off a few minutes ago had nothing to say just drop it off walked off didn't say thank you sorry for the weight or anything. read more

Party Safari - I took this picture after waiting 25 minutes. - Arcades Near Me - Flowood, Mississippi

10 out of 10 do not recommend. I can't even review the games and activities because we didn't get to play. The absolute worst manager, at least thats who she said she was, needs to be fired. she could definitely benefit from some customer service training. The extended parking lot does not have wheelchair accessibility to get to the main entrance. I asked if she was aware of this and she very rudely told me that handicap was in the front. I explained to her that she was not answering my question. this lady proceeds to tell me that she didn't have to for this. she stated that I was trying to start something and completely dismissed me and my family. My 7 year old daughter uses a wheelchair. we had to lift her up the stairs to get to the building. She proceeded to say that she doesn't have time for us. Let me clearly state that EVERYONE should have access to entrance. Not knowing of the issue is understandable and can be addressed. To be dismissive and rude regarding individuals in wheelchairs is completely unacceptable. read more

1st and Last time customer!! I just wanted to try the wings. Instead I get chicken strips, short changed on a dipping sauce and met with an oh well..there is nothing we can do about. I offered to pay the difference for the wings, No..Can I get a refund, for food I'm not going to eat..No...So from now on No..to my business..no to every parent I know looking for a venue... read more

The young lady in the kitchen was very rude and had a very nasty attitude! If my return was solely based on her, I would NOT return nor would I recommend anyone I know to visit. read more

The workers are all rude and I'm pretty sure none of them were over the age of 14 which is odd considering their job is ensure your child's safety. The lady with the blonde hair with the wrinkles decided to catch an attitude with everybody and blatantly ignore customers questions. Wouldn't waste a dollar here guys. read more

Recently we had my granddaughter's birthday party here. Decided to go ahead and book despite reviews. Glad I did. The kids had a great time, adults too. Food was good, staff were friendly, service was very good. My only complaint was that it was very warm inside. We ask them to adjust the thermostat but didn't notice any change in the temperature. Overall we had a great day. Will be going again. read more