Horrible customer service did not get the guys name but he's so rude. I understand they are extremely busy and our parties are not their priorities but he should have better customer service when dealing with people on a daily instead of sounded annoyed I've been a customer with them for awhile and it seem like every year it gets worse and worse with prices and drop off timing. I will no longer recommend this place I will no longer order from here. Their competition out there is a hundred times better, read more

Super nice people! They have a large variety of large piñatas for $30-$35! It was definitely much more pleasant to deal with the folks here rather than Piñata World who didn't seem to want to sell me a custom piñata by quoting me an outrageous price of $85! I look forward to renting a bounce house from them in the future! read more

We were referred to Party Pronto through a friend and we are very happy with the recommendation. We needed a 20' x 20' canopy and Party Pronto came through quickly and delivered a day early and came the day after our party to retrieve it. The canopy was clean, the men were friendly and it was the perfect size. Customer service was exceptional, our quoted price was extremely reasonable in comparison to other local companies we had called. We highly recommend Party Pronto and will definitely use their service for all our future party needs. read more

They supplied me with 2 rides for my sons 2nd birthday the elephant ride and the Elmo tiny tots playground they were both filthy even though we was told 5 times that they cleaned them the male secretary in the office knows nothing ever and every worker there avoids talking to you except the people who delivered if all the workers owners managers secretary's were like the delivery men I would have not had any problems Oh and your paying a lot of money for old dirty things And your giving yourself a headache dealing with these jerks NEVER AGAIN! read more

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Thief , unethical unprofessional and unconcerned over terrible service, rented a chocolate fountain, used their issued via e-mail instructions and fountain never worked, ruined desserts for daughters sweet 16, voiced my concern in person was told to leave will call me later, when I asked to speak to owner Luis he disregarded my complaint was unwilling to explain other than look at you tube, why send me emailed instructions that are not sufficient and YouTube is the relied upon instruction, horrible experience, completely dissatisfied point blank the guy was an a$$hole , he had my money so no reason to deal with me anymore wanted me out of the store Guy stole my money and ruined our dessert at party , thanks Pronto Party for the terrible experience read more

I used Party Pronto for my son's 2nd birthday party at a park nearby. I contracted them from 10am-4pm paid a hefty price $450 for a basic jumper (with a dinosaur banner) and a snow cone machine. I get a call the day before saying they want to come at 9:30am to set up. I had told them that was impossible for me since I have two young kids and I couldn't get there that early. However I can meet them at 10am. The person I spoke to says he'll do his best. Our party didn't start until 11am and I purposely contracted them an hour before for any delays that may happen because I'm a reasonable human being and I know things can be late. The crew doesn't arrive until past noon, which is 2 hours past the start time that we signed off on. I call that day and try to speak to someone and they said they'll take care of this on Monday. So I call them back today, I get connected to the person who tried to schedule me for an earlier set up time and he talks to me in a condescending voice saying he tried to come earlier. And to be honest, had he talked to me in a better tone, I wouldn't have been as upset. Then he proceeds to argue with me stating that they were only an hour late because my party started at 11am. I argue and tell him it doesn't matter when my party start time was, what matters is that I contracted them for a 10am start time so they're actually 2 hours late. Then he says they have a 4 hour drop off window (per the contract) and that they made it within that time. So you're telling me, they could have come at 2pm to set up and I should just be okay with it? What kind of bs is that? I will add that they "accommodated" an earlier pickup time, they came at 3:30pm instead of 4pm. Even though we called around 2pm for an earlier pick up. He calculated the "one hour late" and that they "accommodated" an earlier pickup and said he would refund a hour back ($86). To be honest, I'm really not upset about the money, but the fact that he was arguing that my party started at 11am even though my contract start time was 10am....so he was "only" an hour late... and kept arguing that he had a 4 hour block of drop off time... per the contract but wouldn't acknowledge that my start time was 10am per the contract.... In conclusion, if he apologized and was nice about this whole situation, I wouldn't have been so adamant about some kind of a refund. But he was condescending and he was like "so what do you want from us?" Like no... that's not how you run a business and talk to a customer when you were actually late. I will also add that I did get upset and the more he tried to "talk me down" the more upset I got because of his tone of voice and how condescending he was. Maybe they should use someone who is much nicer and better at customer service because I was already upset that they were so late but his attitude didn't help the situation. read more

I have been using them for years..... Always great service and the equipment is always great but it goes beyond that... The picture says it all..... I will never go anywhere else read more

Party Pronto - Party Equipment Rentals Near Me - Arcadia, California

Professionalism is key to a successful business... I have been a huge fan of Party Pronto because of the different options they have. BUT now...this business will NO longer be an option for me. I had ordered a 5-1 Tinkerbell Jumper combo (very cute jumper by the way!), chairs and popcorn machine for my daughter's 1st birthday. The day before my event I called and spoke with Issac about my delivery time. Now I was told that delivery time would be between 11 and 12. He asked if that was fine and I said yes; it perfect. Since the party didn't start until 1. Come the day of my event; I was told that the jumper people are 10 minutes away...now that's perfectly fine that they called me...BUT they called around 10am leaving me a message that they were 10 minutes away. So I rushed and called them back to let them know I wasn't there yet and was told that the delivery wouldn't be there until 11am. When I called I was transferred over to what I believe was the dispatch department so they can inform the driver that I wasn't there yet...(I wish I would have received his name) but the dispatcher was VERY RUDE! I politely expressed that I was not at the park yet and was told that delivery would be between 11am-12pm. He rudely told me... 1. That I need to just hurry and get there 2. He wasn't going to be 10 deliveries behind because of me. And lastly... 3. That if I'm not there they are going to leave and just refund me back my deposit. Now...I don't know if HE (the dispatcher) was having a bad day. I don't really know...but for this to be my daughter's 1st birthday and I wake up in a great mood. He really ruined my morning with his sour attitude. I would have NEVER told a client (from a business stand point) that paid 50% of a deposit already to my company; that I will give them a refund on the day of their event because of a miscommunication with THEIR staff. The miscommunication didn't lie with me...I called the day before to confirm delivery time. The miscommunication was between the staff; and this dispatcher was just about to ruin my daughter's party (with a snap). Just because I wasn't there when he wanted me to be. Had I known delivery would have been at 10; I would have definitely been there in a timely manner. Once I FIRMLY expressed that I called the day before and spoke with Issac to confirm delivery time his (the dispatcher) tone of voice completely changed and he apologize for the unprofessionalism. All this rudeness could have been avoided with just one simple question..."well ma'am, did anyone confirm with you delivery time?" and I would have said "yes". But that's not what happen... This company needs to do a better job with professionalism and treating clients just a little bit more respectfully. Especially if you have already taken their money. Had I not put down a deposit and he told me they will leave...then that would be a little more understanding and acceptable. They also need to have a better ETA with deliveries as well as communication with staff and dispatchers. I will be renting now from Party On Rentals. Thank you party pronto for all the great years we had; but it's come to end and I will NOT be ordering from you anymore. I use to help promote this business and that will now cease. I have even spoken with Sue as well to place an order a few times. So sad to see professionalism in a company go down hill. I wish this company the best.... read more

Party Pronto - Party Equipment Rentals Near Me - Arcadia, California

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Great vendor for any party! They help you work within your budget and for any forms needed for the event location they provided in a timely matter. They were great with communication throughout the planning process and all the kids enjoyed the jumper! read more

The machine got done during my rental, it was a Sunday but the owner picked up the phone and bring a new machine to my house. The staff is nice and helpful, the bouncing house selection is great! read more

I've used party pronto twice for my kids' birthdays. The first time, I rented a jumper and they delivered to the local park and the second time I hired a balloon artist to come to my home. Both events were a success and partly due to Party Pronto. They have great customer service and are very responsive to emails and phone calls. I'm so impressed with the variety of things you can order or party services you can hire ... and affordable! I will definitely use again. Highly recommend. read more

Party Pronto - Jumper house for first bday - Party Equipment Rentals Near Me - Arcadia, California

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DO NOT WORK WITH THIS COMPANY. I put in an order and they wanted called back to cancel. They wanted me to leave a large $3000 deposit in case anything happened. They wanted ME to take down the bouncer, drag it in the garage, GO BACK to the house to open the Garage for them. Staff is not prepared to help with prices and didn't explain any of this to me. I'm a local in the area and would not suggest to work with them for any of your party needs. Deal with a more professional company, you'll pay for it later. read more

I had a last minute order for a Halloween party and party pronto saved the day. I ordered a Batman jumper and two tables with chairs. Excellent service! This is my new go to party rental place. read more

Worst party company I've ever encountered in 15 years! It was my first time going with them because the place I usually go to was booked. The lady on the phone who I place the order with was rude from the start and cut me off quite a few times. I told her what time I would be home since we had a prior engagement that morning and she said the jumper would be delivered when I was home. I called when I was home and they kept saying the jumper would be here soon. The jumper didn't end up coming till almost 4 hours later and all of the kids for the party or waiting for it. I was told by the lady that I would have the jumper a full day/24 hours and they would pick it up the next day. They came to pick it up before the 24 hours was up and I asked to speak to the supervisor or the owner. Before I could even explain my situation he cut me off numerous times and got loud with me. He implied that I was lying about the situation which I was not and after not being able to get a word and I told him I wouldn't use him again. He said that he was just gonna take the jumper then even though he said he would leave it until 2 PM because he had NO INVESTMENT IN ME SINCE I WAS NOT GOING TO BE A RETURNING CUSTOMER! What!?!? No wonder why he was the only company that wasn't booked, probably because he is a terrible businessman with terrible customer service skills and he doesn't have many returning customers! He was the fourth company I called because the other three were booked for a weekday! That should've been a red flag for me but it wasn't. I actually had lots of parents and neighbors drive-by and asked me about the jumper and I gave them their info but I will be texting them all asap back to let them know to never use you guys either. Not to mention, they were the priciest out of everyone I totally not worth it ever. I actually got their info from my son school because they use them, I am part of the PTA and I will make sure that our school never uses you guys either. I'll actually send this review to the entire district as well. You just lost a lot of business because of your attitude and your unwillingness to provide decent customer service. read more

This place was horrible! ! I custom ordered a piñata made its very simple. Girl pirate: hair brown with pig tails. Bandana red with white polka dots, blouse red with white stripes and black and red skirt. Black boots with red laces. Its the day before the party and I still haven't heard from them so I called to see if it was ready, as it had been ordered 2 weeks prior. My husband goes to pick it up and IT'S NOT THE COLORS I ORDERED!! It had pink and brown with red abd black. Totally did not go w ith my party theme. I had no choice but to take it, as it was paid for and the party was just hours away. I tried to talk to them and this worker name Sue says "I know its not what you ordered but at least its cute" yeah way to go with the customer service! I will never buy from them again or recommend this place to any one. read more

Party Pronto - I ordered black white and red! Where did pink and brown come from - Party Equipment Rentals Near Me - Arcadia, California

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I used this company to rent a popcorn machine, a hot dog machine, and a jumper for toddlers for my daughters first birthday. They were very professional, came in a timely manner, and all the supplies were very clean and in excellent condition. We had a problem with the hot dog machine. I called them and they came less than ten minutes later to assess the problem. They told me on the phone that if they couldn't fix it, they had another hot dog machine to leave just in case. They came over, fixed the issue, they were extremely pleasant and diligent and I loved working with them. Are they the cheapest company out there? No- But the customer service and quality of their products justifies the difference. I will definitely be using them again! Everyone at the party commented on all the rentals and how great they were. The popcorn machine, hot dog machine, and jumper were a hit!! read more

Stephane is great All I have to say is wonderful things about this company from the messaging to responding to helping you find what I need they are awesome Not only do they have plenty of party supplies but they will help you find things they don't have thanks again I greatly appreciate it read more

I'm so glad I found this place, had an 8th bday party for my twins this past weekend and everything went as planned.. I couldn't be happier with their services, from party planning to delivering all of my party stuff.. they were all so helpful esp Holly who helped me with everything.. delivery guys were right on time, they even called the day before and on the day of the party to confirm delivery time of the jumper that I had rented.. the party was such a success and I'll be looking forward to my next one and will definitely be contacting party pronto again for sure.. read more

On 3/17/22, I ordered a jumper/slide combo from Party Pronto. Upon placing my order, I disclosed to Steven that I had stairs to my property. Steven asked me how many stairs and acknowledged it by stating "that shouldn't be a problem." I later received an invoice that showed a $75 delivery fee. Three days prior to my event, on April 11th, Steven left me a voicemail stating that he looked at my property on Google Earth and saw the stairs to my property. His exact words were, "Steps you did not disclose to us." When I called him back to let him know that I did in fact disclose that information and that if their calls were recorded, he should listen to the recording to confirm. He stated he refuses to deliver the jumper unless I pay an extra $100 for a total of ten steps. I asked if he can lower the price, but he stated he's delivery team would need 6 hours total to do the trip when they are located in Arcadia and I am located in Glendale! He also stated, "Magic Jump is right across from your house, I will be happy to give you a refund and you can book with them." These comments were absolutely unnecessary! It was his responsibility to confirm my home on Google Earth ahead of time and be attentive to ALL info customers disclose rather than accusing them of not disclosing significant information. I would've never given him the business if I had enough time to find another jumper with another company but unfortunately when he called I was at Disneyland for the next 2 days and I had no time at all. read more

I went this morning to get helium for two huge Frozen balloons. I checked a week ago and they told me to bring it in the morning the day of. I went this morning and they told me they don't have enough helium for my balloons. I was so upset with them. At the end I went to Albertsons to get my helium and extra balloons. read more

DO NOT DO BUSINESS HERE VERY RUDE AND EXPENSIVE First of all don't ever order anything here! Bad service with Stephanie the manager. Had a voucher from last year, I ordered a popcorn machine and it didn't work at my house and they asked me to bring it in and it worked! Of course it would work when they kept arguing with me and saying I don't lend out broken/non working items. I get it! For some reason it keep jumping my power at the house! Then she said you don't have enough power! Excuse me I just remodel my whole house and is up to date! Keep in mind a popcorn machine does take up a lot of power so therefore I think I have a protector on it! She thought she was a contractor as well she knew everything! She is very rude!! So as of this year for my sons bday I decided to use the voucher towards a jumper! She said NO it's not allowed! Really? It's money that belongs to me and money that is going towards them with another item (yes voucher says another machine) I don't want another machine for my sons party and to have any other issues like last year. I'm willing to pay a difference! This is very bad poor service STEPHANIE then she had the nerves to say they're losing money!! I paid a difference of $64 (jumper is $109 simple plain and delivery fee) to top it off when they drop off the jumper they didn't even secure the jumper! Very unprofessional! My brother in law had to secure it down! If anything happen to any kids at my sons party I could've sue them! To make an unhappy customer happy why would you say NO towards another item in their store. She doesn't care how you feel and she is like it's strictly another kind of machine. Then going back and forth she said fine I'll let you take the jumper but you will need a power supply which your voucher will cover that and you still have to pay the full amount of the jumper. I said I know the jumper will work she said NO again and she thinks she knows my house and all! I said I had my contractor come out and I paid him. She said it's going to happen again but if It does that's it! That's the treatment she gives and I swear I already told lots of my friends and family not to go here! They're are very expensive and not only that bad service! I would not recommend this place bc I found other places that are cheaper and more sincere then this place! Has professionalisms! Last once again they did let me use the voucher I did call before it expired, up until I told them I don't need another popcorn machine and if I can get something else in there store they gave me the hardest time ever. Lots of bs nope you can't and no it's going to be expire and your out of luck! What kind of treatment is that! They like to take free money! Very very rude!! This company itself doesn't know how to provide good service or try to fix the problem vs keep ranting non sense!! Bad bad service and they will act like they're a good company! Don't work with them is all I say read more

Do not use this company!! We payed for a package that included a jumper, tables, chairs and a FACE PAINTER for 2 hours. I signed a contract and paid the entire amount prior to the party. Although the jumper, tables and chairs arrived, they never sent the face painter. I called several times the day of the party and emailed with NO RESPONSE! I finally spoke to someone the next day, but had to wait 3 days before finally speaking to a manager/supervisor. I spoke to a woman named Stephanie who said I would be refunded for the face painter (that's a given), but there was nothing else she could do. Do you know how disappointing it is to have 30 children at a party with no entertainment & the company you entrusted NOT go above and beyond to make up for their mistake. Not only was Stephanie NOT accommodating, but she was rude!! Not having an entertainer at a party that was planned for months, was embarrassing and they don't seem to care. I will NEVER, EVER use PARTY PRONTO again, and I suggest you don't either!! read more

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I hired a caricature artist from Party Pronto for my son's 12th birthday. It was a hit! Not only is the artist very talented he was friendly and personable! Thank you Party Pronto!!! read more

Party Pronto - Party Equipment Rentals Near Me - Arcadia, California

I was able to reserve 50 chairs for our school graduation, again this year. They made multiple attempts to confirm date and delivery. Luis delivered everything on time and made pick up extra easy. Great customer service, he is always very pleasant ! Jim in the office was very helpful too. I was at the actual store for 5 de mayo for a pinata, he pointed out some items to substitute the sweets with. I cannot emphasize enough, great service all around. read more

Everything you need to party! We rent jumpers and games from here a few times a year. Service is wonderful and prices are reasonable. If you're looking for party necessaries - candles, gifts, balloons, they have it all. Shop small! I recommend coming here before going to a party chain store. They have everything. read more

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I was looking for a rental company for tables, chairs, cocktail tables and a bounce house. I had a hard time finding a company with all of the available items since my event was last minute. I was able to submit an online form, and speak to someone within minutes. I found the pricing to be excellent, and the customer service was very helpful. Set up and pick up of rentals were quick, easy and on time as promised. This was my first time using a rental company and I would definitely use party pronto for all future events! read more

I was looking for a smaller sized bounce house for an upcoming party for a toddler. Tim at Party Pronto was extremely helpful in picking the right bounce house for our somewhat smallish backyard. He was even MORE helpful when I called back after a few minutes and had to revise my order. It was a pleasure to work with someone who put excellent customer service first! read more

You are better off using someone else. They are rude and when asked for help they were of no help. They do not care about business and want to upcharge everything. I would not recommend them at all. They are the worst to deal with. I would rather deal with someone who is ignorant about things than this person. I wish I could rate it a 0 star. 3/13/2012 I wrote to Jennifer, "Actually i did. I worked for Giggles N Hugs and I called last year around March. I finally had gotten to the review a few months later because i was busy planning children birthday parties. This company was not helpful and I was hung up. You say you offer all that stuff but was never given the information nor anything because your company was not customer friendly." Thanks read more

HORRIBLE EXPERIENCE! weeks of build up to Ariel coming to a 4 yr olds birthday. Adults and 20 little princesses ALL waiting for pictures with Ariel..... A NO SHOW!! Party Pronto, seemed uncaring... had no back .... offered no solution or fill in.... seemed as though it wasn't their problem..... surprised when asked for a REFUND, are you kidding me. I"M surprised they didn't offer a FULL REFUND. .... i understand things happen.... but how you handle a problem after the fact ... Good customer service and a solution really says a lot about a company. And the way this was handled says.... GO SOMEWHERE ELSE ... FOLLOW UP.... PARTY PRONTO STILL DOES ** NOT** offer a FULL REFUND. But thinks if Ariel comes out on a different day to make an appearance that is ok. SERIOUSLY... PEOPLE... DO THE RIGHT THING ... if you were to say, "So sorry ... cant make up for the day... but we will refund & fully comp the chairs... please give us another try.... I might. BUT YOUR ARROGANT ATTITUDE AND UNWILLINGNESS TO MAKE THINGS RIGHT WITH THE GRANDMA THAT PAID FOR ALL THIS. YOU HAD HER IN TEARS ARGUING ABOUT THIS. yes, people make mistakes .. but for heavens sakes... make it right... stop trying to make her pay for YOUR MISTAKE!!! A visit spread out over another day... the chairs were there to accommodate those family outside to see ARIEL!! you want her to pay for the chairs ... and have Ariel come... when ever the *** she feels like it. read more

With less than a week before Independence Day, I was in need for a table and some chairs to accommodate more people than anticipated for our BBQ. With one phone call, I was able to get the Table and Chairs needed at a surprisingly low rate as long as I picked it up myself. Since they are about 2 miles away from my house it was not an issue whatsoever to fit a 6 foot table and 12 chairs in my car. The party was a success and thanks to the help of Party Pronto. read more

Look elsewhere!!! I was incredibly disappointed with Party Pronto. I rented a large helium tank that I was told would fill about 150 9" balloons and paid $69 total. Putting down the deposit and picking up the tank on the day of the event went smoothly. However after bringing the tank to the location of my event for set up, I barley able to fill up 10 balloons. I checked to make sure that I was using the tank correctly, and was still unable to get anymore helium from it. The following day I took the helium tank back to return it and let the two people at the front desk know that I was only able to blow up 10 balloons out of the 150 balloons I was told. They had the manager come out to talk to me and check the tank to find that there was indeed no helium inside. The manager told me that I should have called during the set up of my event so that they could get a time stamp and maybe could have done something at the time. (As if I would think to do so in the jumble of trying to prepare for an event.) I didn't expect a full refund but was expecting them to offer something. The manager eventually said that he could give me a $25 gift certificate but that it would only be good for rentals. Long story short, I was disappointed in their customer service. The attitude received was unnecessary and as a business trying to please there customers, they should have offered more than the $25 certificate. I would have walked away much happier had they given me back only $25 in cash. The certificate is useless to me as I will never be relying on their services nor would I recommend them to anyone. I'm in the event planning business and have worked with my share of venues. I have never felt with a business that was so unprofessional. I guess it's my fault for not calling in to put a time stamp and reading these reviews prior to relying on them. read more

I loved party Pronto. I told my sister to rent through them because I always rent with them. Sadly she said she was greeted by a rude lady over the phone and had an even worse experience in person. She still went through with the rental because of my recommendation. I am disappointed in their service and will be renting with another place for the years to come. read more

The best I will always use Friendly with kids, on time professional Highly recommend read more

OMG best pinatas EVER!! I have had two custom pinatas made for two different parties. I dealt with them almost completely over email which made it very easy and convenient for me, I sent them pictures of what I wanted and both times they made the most amazing pinatas for me! One was a custom Brobee pinata and the other was a cardsman from Alice in Wonderland. The same day we were having our Yo Gabba Gabba party at the park somebody else was also having one and ALSO had a Brobee pinata and wow, what a difference there was in the quality. Ours rocked! It was huge, like 3 and a half or 4 feet tall and it was made very sturdy. It lasted through all the younger kids and held up very well which the older ones were going at it. The cardsman was equally awesome although didn't last quite as long, it still lasted until the older kids started hitting it. The customer service is awesome, everyone is really nice and you simply can't beat their price! I can't wait for the next party, esp bc I just found out they can make one look like you! read more

Party Pronto has been our "Go To" for the last 7 years, whether it be a birthday or neighborhood block party. Luis, the owner, always goes the extra mile to ensure we are taken care of. Selection is good, service is always top notch, and prices are fair...but most of all, they are dependable, which you can't put a price on! How it all started...about 7 years ago, in the hopes of saving money for our daughter's birthday party, we decided to canvas craigslist and give a jumper company a try. Found what seemed to be a reputable business, and made arrangements with the owner. We reserved 2 large inflatable water slides, and a variety of concessions. Long story short, big mistake. The company we hired canceled morning of the party. What were we to do?! We expected over 30 kids and a total of 50-60 people, all hoping for great water play. Count down was now about 2 hours before the start of the party, and we found/contacted Party Pronto. They heard our predicament, and came through in the biggest way possible. They made arrangements to hustle over a crew with the 2 inflatable water slides we needed, got everything setup, and with an hour to spare. Talk about a close call! Luis and team were the heroes of the day! Our daughter, her friends, and all the big kids at heart had the greatest time. To date, it's still her most memorable birthday party. Party Pronto, much respect and gratitude to you! These guys are more than a business, they treat you like family! Until next time read more

I've used Party Pronto to help run my event, Movies in the Park Arcadia, and 5 stars doesn't even begin to cover how great working with this company has been. The moment I inquired about pricing and began working with their team, Party Pronto has been nothing short of amazing. Here are a few highlights from my experience: *Always delivering our equipment on time *Always addressing issues and fixing them immediately *great pricing *A well ran family owned company, that is helmed by one of the sweetest compassionate people I've met. I can't recommend using these guys enough. read more

This is the third year we use them for our yearly Christmas in July - they were very helpful polite and everything was nice and clean. The kids enjoyed all three jumpers and we are definitely calling them again for next year. Roadwire read more

We had to plan for our company bbq and Stephanie helped us out. This party supply really goes out of their way to make your party planning easy... Ordered a helium tank, balloons, candy bags and table covers. I was looking for black and yellow colors, Stephanie didn't have enough so she went out of her way to run out and get me more from her supplier.. Definitely will order from them again! read more

I called to get a quote and whoever answered was rude and had no customer service. I had to repeat what I needed over and over and I was getting annoyed. I needed 1 10x20 tent with the walls, 3 tables and 18 chairs. She quoted me $354 !! There was an extra $20 charge because I needed them for Christmas Eve. I called a another place and asked for the exact same items. I was quoted $140, and this lady was soooo nice with great customer service! Please do your research because this company is way over priced and rude!!! read more

Party pronto arrived early and was quick to set-up. Prices were a little more than others but I also booked just five days before Party. They were right on time for pick-up too. Party was a at an LA park and they are permitted with LA Parks & Rec. would use again! read more