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Hicksville, NY

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Parts Authority

4.0 (1 review)
Closed • 8:00 am - 3:00 pm

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8 years ago

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Jacqueline R.

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Grand Prix Subaru

Grand Prix Subaru

(293 reviews)

As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and…read moreattention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.

ANOTHER UPDATE: another visit to Grand PRix SUbaru's service…read moredepartment, another exceptional experience.....this time impeccable service was provided by Megan Petrilli of the service department. While I initially brought my car in for a routine oil and oil filter change, after mentioning to her a possible problem with my front end suspension bushings, she decided to hold onto my car to look into the matter, particularly since my extended warranty was within miles of expiring ......she was kind enough to arrange for a loaner which I held onto for almost one week. What I initally thought would be a conventional oil change morphed into warranty service for several leaking areas of my transmission and the repalcement of the front end bushings.....Megan was most informative and communicated with me thoughout the process.....she arranged for all the work to be covered under my extended warranty.....Once I picked up my car, I was fortunate enough to meet the general manager , Mike Volonakis who diercted me the finance dept, where Jose arranged for another exended warranty for my 2021 Crosstrek......as was the case with Megan, the service and attention provided by Mike V and by Jose was exceptional........ When good things are done by good people, their efforts and good works must be commended.....thank you Megan, MIke and Jose

New American Auto Parts - Frontvoutside

New American Auto Parts

(10 reviews)

I looked to buy a battery carry pack. Had all the info and payment ready, and called New American…read moreAuto in Hicksville. The man said he had it. I asked where on Old Country Road and he said West. The GPS Google sends me East, hickups and does not tell me where it is. I turned around and finally found it right side of Levittown Parkway and Old Country Road. People who call them are told use the land marks of the Dunkin donut and 7 11. which is before them as they are on the right side of the street heading west. IT is a small parking lot and difficult to turn out of back on to the road with a fire hydrant on the street side. Check for their hours. I went in (Women beware) many men on line and getting served by other employee) and I was waiting and then told the man at the counter what I wanted. He had it. I had card in hand ready to pay and did not even quarm the price) Then the phone rang and he took the call and then procceded to take care of the callers needs. And I waited. And then, I waited. Then when I questioned I was tokd that he had to take the call. Ok. The I asked can he help me. He told me that was why hed had the ladder to climb up and get the item. Then he left the counter and ... I waited. Then, I left, and bought the item at the other close by Auto parts store in Hicksville near Jersey Mikes, - for approximatly 60 dollars less where I was helped right away. Go figure. Guess the powers that be were directing me elsewhere.

horrible company bought car battery 9 months ago last month car wont start has to keep being…read morejumped...new mechanic says battery was used old junk...they are closed now...can see why!...

Parts Authority - autopartssupplies - Updated November 2026

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