PROS: This is usually my go-to auto store simply cause it's the closest one around. They have your…read morebasic stuff on inventory and a staff that's knowledgable about what you're looking for. A good amount of parking since it sits in a shopping center and very clean inside CONS: I've had countless encounters with the staff there where they just don't seem like they want to be there. Some are fine, but others give off an i don't care attitude OVERALL: As long as you keep to yourself and you know what you're looking for I suggest making a stop in here

Zero Customer Service & Unsafe Advice - Demand You Drive Without Brakes…read more Do not expect basic customer service or help from this AutoZone location on New Bridge Road. A year ago, I purchased "severe duty" brake pads with a lifetime warranty from this store. After only 10,000 miles, all four pads are completely worn down to nothing. When I called to verify my lifetime warranty via my phone number/account before arranging a ride, an employee named Steven became belligerent, aggressive, and hostile on the phone (9/24/26 5:43pm-5:55pm call) I explicitly explained to Steven that my truck currently has NO BRAKES, making it extremely dangerous and illegal to drive, and that I wanted to verify the warranty before taking the vehicle apart or making multiple trips. Instead of taking 30 seconds to look up my phone number in their database, Steven began yelling over me--repeatedly shouting "Listen to me! Listen, listen, listen, you have to come in, end of story!" Refusing to do a basic 30-second account lookup and essentially telling a customer to drive a heavy truck with failed brakes into their shop is not only ridiculously poor customer service--it is a massive safety hazard. Steven was combative, dismissive, and utterly useless. AutoZone lost a long-time customer today. Avoid this location if you expect professional service or staff who care about safety. Customer service roles require patience, basic problem-solving, and a respect for safety--none of which Steven displayed. Store management needs to seriously reconsider whether someone with this level of hostility and disregard for customer safety should be representing their brand or interacting with the public. An employee who aggressively refuses to perform a simple account lookup and tells a customer to drive a vehicle without functioning brakes is a liability. AutoZone management should evaluate whether Steven is suited for a customer-facing position, as this level of misconduct actively drives loyal customers away and damages the company's reputation.

I had Sam's window tinting do my front window because of heat I was getting in the morning. Sam…read morehimself came to do the job. He was so nice and did a great job. While he was here at my house I asked about getting my front screen door done. He said he could do it that day. What a difference the tinting has done to the temperature in my home and I only wish I had done it sooner. I highly recommend Sam for doing such a great job!

One of the finest experiences I've ever had with a window tinting! A fantastic job, professional…read morecrew, super nice.... Easy location to get to. Even my super sleeper semi fit and was able to be done!! Thank you Sam(s)!!

Joe didn't have my cap but gave me very helpful info. Thanks much Joe!! I never knew how popular my…read moreMerc Marquis is. That's why he didn't have any in stock unfortunately.

Joe is THE BEST. I have a 40 year old Cadillac with hard to find hubcaps, and a confusing array of…read morechoices for that model. He was not selling the hubcaps on ebay, but he had a brand new set of cap locks for a really fair price. He not only sold me the locks, but took the time to research eBay listings to find me the sellers who had the right hubcaps for my car. He has been really patient with my questions, always courteous and friendly, and has taught me a lot, not only about hubcaps, but about how to treat customers. Odd as it sounds, I wish one of my other cars needed hubcaps so I could buy a set from him just to repay his kindness and assistance.

Went there today to buy a replacement wiper blade for my daughter's car. The gentleman checked on…read morehis computer and gave me the replacement. He said I could return it if the attachments did not fit right. When I told him that I was a Closter resident, he said to take the wiper home and try it since I did not have the car with me. He said not to pay until I return either satisfied or to exchange. He did not know me from Adam. Talking about trusting your costomer. That is A+++ in my book.

I had a really unpleasant experience at Alpine... the gentleman behind the counter was INCREDIBLY…read morerude. I was in for a simple task - I had to confirm the condition of my car with my insurance. Should be simple, right? Take pictures and report the condition of the car. But no - they badgered me about my registration and insurance, when in fact I was not required to hand over either one! All they needed was my VIN # and policy #, but instead of asking for those simple details, they refused to help me until I produced my registration (car was new, so I didnt have it yet). They talked down to me, treated me as I was not very intelligent, and can assure I will not be back. Beware of terrible customer service!

Second verse similar to the first…read more I called today to get a car battery. Unlike Autozone, they actually answer the phone here. I though hey this is promising. I told him I need a battery for a 2014 Hyundai Elantra. He also said they only have 1 left, it's $185 installed and it's a great deal bc it has a 3 year warranty! Ooooooh. Ha only 1 battery in stock for one of the most commonly owned cars on the planet and at 3x markup. Same bogus story. They must use the same script. The place is also a joke and they're crooks. I called Pep Boys in Hackensack. $65 installed and I was out in 45 minutes. Autozone you need to be recalled. Out!

Placed order for pick-up but website split order between two locations, Bergenfield and Hacksensack…read moredue to stock. Arrived at Bergenfield on Sunday and it was closed, website said open until 8PM and store had sticker over times to changed from 8PM to 6PM. Had to return next day, went to Hackensack first and they had in stock items that website split to Bergenfield location, but they could not fill my order because their web ordering system is not flexible enough to change stores for pick-up, so I had to drive across town to the other store and guess what they did not have my order in stock, tried to upsell me and said maybe items will arrive tomorrow. Running around town for 2 days to pick-up items ordered but split into two locations across town and still can't get the rest of my order. Their on-line chat is also clearly off-shore and useless. Will never order from Advance Auto Parts again, stick with reliable Pep Boys, Autozone, or any other place that doesn't force customers to run to multiple stores even though one of their stores carries all the items you need, such a waste of time!

Edgewares Customs is the best shop in NYC for e-micro and acoustic mobility service and repairs…read more I've brought multiple bikes there for inspections and repair work, and every visit has been met with exceptional customer service. What sets this shop apart is its clear communication, willingness to work through unique situations on a case-by-case basis, and honest, transparent approach to business. As a small, independent shop, they're dependable, knowledgeable, and genuinely invested in helping their customers. The level of dedication goes beyond repairs. After one of my bikes was stolen from Prospect Park, Edge was able to track it down on Facebook Marketplace, a level of commitment you simply don't expect from a bike shop. Edgewares Customs is more than just a repair shop; it's a valuable resource for the local community. If you're a New Yorker looking for trustworthy expertise, reliable service, and education on e-bikes, micromobility, or bike maintenance, this is the place to go.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

I was referred to come here by a friend who travels 45min, from 5 towns away just to get her car…read moreserviced only by these guys. Being new to New Jersey, & not being familiar with any businesses, I took my friend's word and recommendation. My 15year old Corolla needed an oil change, was over due to get the brake pads changed, and had some squeaky sound on my wheel. These guys are honest, straight forward, and are happy to explain anything in the most simple way for you to understand any issues with your car. They will treat your car like it's their own. Tim & Brian gave me honest and different options on what to prioritize to fix according to my budget. Got all my car issues addressed and drove off relieves that it was taken care of. I had a very positive experience here! Highly recommend anyone to come here!

My family found Washington Garage on the cartalk website, even though I worked right down the block…read morefrom them in highschool. My 1994 Isuzu Rodeo needed some regular maintence work but I had a strange gas smell. When Brain looked at my car he called me and explained that my filler neck was rusted and he would get a replacement part. Unfortunately the part is no longer available, Brain then explained clearly and concisely what they could do to fix the problem, with a diagram. The work was done very quickly and for less than the price quoted. Since the repair is a band-aid until I can located a replacement part from a junk yard ( Isuzu no longer carries the part) he would like to see the vehicle in 2-3 months free of charge. The best part about this garage is that I normally have to claim the vehicle is my father's to keep mechanics from trying to sell me more work than I need. Brain on the other hand, spent twenty minutes talking about different cars with me as if I was a man. Any women should free like they are in great hands with the Shanahan Brothers. Since that time all the work done on my car was done in this garage. They are wonderful hard working mean and are always willing to go above and beyond the call of duty.

After reading up on Junkacar pick up, I decided to search junk cars for cash near me. Rusty's auto…read moresalvage came up, I decided to give them a try, and they did not disappoint. Everything went smoothly and I was offered more money for my old Honda than other companies I called previously. The phone call & car pick up was quicker and easier than I could've imagined.

Finally decided to get rid of my old car called these guys. Everything was great. They came and…read moretowed the car away even though it was running, and they paid me immediately. Everything went off without a hitch. I would hardly recommend Rusty's Auto Salvage to anyone.