My husband and I would HIGHLY recommend Perfect Air! Our AC…read morewent on on a Sunday night, they came out Monday first thing in the morning to check everything out... discovered that our whole unit was bad so they brought out a temporary AC unit same day! And then came first thing Wednesday morning to change everything! They were very nice and got everything done extremely fast!!!!! Thank you Perfect Air... A+ business

I was looking for a new HVAC company and saw an ad for this company. Over a two week span, I called…read moretwice and did not get an answer at all and twice more where I spoke with someone who said she would have a tech call me to schedule. Never received a call. I see in other reviews that others have had the same issue.

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Highly recommend. A+++ I came home Friday evening to an…read moreissue with our AC unit that was not properly cooling our home. I contacted Brandon at Airmerica and he graciously came to our home within an hour of contacting him. He assessed our unit quickly and professionally (bad capacitor and a bad wire) and promptly had our unit back up and running within a short time. I was impressed by his knowledge of AC systems, his honesty, and willingness to educate me through each step of the repair process. He also thoroughly checked the unit inside and gave recommendations to keep it running efficiently. The price was reasonable and there was no after-hours diagnostic fee that most companies charge. I highly recommend Brandon and will use his services in the future, as well as refer him to family and friends.

I am the District Manager for two Heavy Duty Truck Dealerships and Village HVAC is my vendor of…read morechoice for the St. Louis store. Paul and his crew are TOP NOTCH! The are professional, knowledgeable and reasonable. I have called them and have never had a problem getting a service call or phone call to get scheduled for our commercial HVAC needs. Customer service at its finest. I highly recommend them for commercial and residential service. Don't hesitate to call them. You will be glad you did.

Came out to fix my dryer a few months ago and replaced the belt! Technician was very informative…read moreand knowledgeable about the issue that I was having with my dryer. Completed the job and works wonderfully. I called them again for my washer this time. He again was pleasant and informed me what was going on. I will always call them for all my services. AAA rating thank you :) Definitely a trustworthy company that will call you when they are in the area and show up on time. Fast, reliable, get the job done! Call them for your services needs.

The service requested was done with quality work and great value. There was trouble with the part…read moreneeded but the tech took care of it.

Crystal Heating and Cooling installed my furnace when my house was built and they NEVER registered…read moreit. Without me knowing that, they put me under their VIP (joke) maintenance agreement which was almost $300 a year and when I really needed it, they ghosted me. I called when my furnace would not kick on during a cold spell in the fall and wanted my maintenance done for the upcoming winter. The office girl read the notes from the past spring stating that the service guy had to "spin the inducer" to get the furnace to kick on. They never got a hold of me for replacement or let me know what was going on. Come fall, of course the furnace would not work and I had to call three times to try and get something done about it. They kept telling me they ordered an inducer and it would be on the next day's truck. I even had the office girl giggling out loud while I was trying to talk to her. So very rude. I never hear back. I finally called another company and found out not only was the inducer broke, but there was a hole in the head exchanger, which could have been endangering my life this entire winter season due to a gas leak. I would not recommend Crystal Heating and Cooling to anyone.

Fantastic company through and through. The estimator, Brad, was extremely polite, knowledgeable,…read moreand thorough. They were up front about pricing and product availability. Once all was settled and signed, I had a new air conditioner installed 6 days later (could have been sooner if not for a holiday weekend). Installers were professional and did fantastic work from one tradesman to another. All for $2000 less than Hoffman Brothers quoted me. I'll be recommending Crystal to anyone who asks.

The service and quality of work is excellent. This is not my first review for them! Every service…read morecall is the same- five star. I can not say enough good things about Austin Werner. Bone Heating you are lucky to have such a great employee and person on your staff

A dishonest buyer had 2 hvac inspections. The 2cd hvac person she personally knew. Buyer said it…read morewould take 30k if she purchased home for new hvac & get rid of mold. Bone H&C came to clean my furnace. No mold, and coils didn't even need to be cleaned! Thank you for being honest. Highly recommend.

Dryer Repair: Extremely poor customer service and zero…read morefollow-through. This company came out and charged me for a diagnostic service on my dryer, but after taking payment they essentially disappeared. It has now been 22 days with no repair and no communication. I have called multiple times and they never answer the phone or return calls. To make matters worse, they texted me confirming an appointment on 3/16 between 7:00 AM and 11:00 AM to come fix the dryer. I stayed home during that entire window and no technician ever showed up and no one contacted me to explain why. So far my experience has been: * Charged for diagnosis * No repair completed * No returned calls * Missed appointment with no explanation * 22 days waiting with no resolution If you are thinking about using this company, be prepared to pay up front and then struggle to get any response afterward. Very disappointing experience and I would not recommend this company to anyone.

Don't work with this company. They started work on my hvac unit in July. It's December and the work…read morestill isn't done. I was assigned them through my home warranty company. This is the worst interaction I've ever had with any business. They don't answer phone and won't return voice mails. I went to the address only to find out it's a house. Knocked on the door, no answer, only loud music. Don't do business with this company, very unprofessional. The only reason there's a star is because I have to give one to post my review.

They rescued us after we were screwed by another company in town cancelling a service call at the…read morelast minute. Came the day I called when it was hot and he fixed our AC unit without overcharge. Explained about the problems with our unit and told us we may want to consider purchasing a new one for next season. Didn't have to listen to a big sales pitch about selling us a new unit either. felt he was being straightforward and will be using their service for our future needs

From the owner: Festus, MO Heating And Cooling Service Serving Crystal City,…read moreJefferson, West and St. Louis Counties and St. Louis City, MO Russell Brothers Heating, Cooling, & Refrigeration Specialists Inc Russell Brothers Heating, Cooling, & Refrigeration Speciali