Called because of drains not working. They fixed the problem and tech was there for 1.5 hours. I…read morewas told over the phone by a distraught woman that she had to get with the office manager about the bill. She called back and said it was $400. I went to their office to pay and when they printed out the receipt they charged me for 3 hours. What a way to do business, but ripping people off will eventually put an end to them.

Had major flooding in our basement. Called All Star and they had someone out the next morning. He…read morereplaced our sump pump and got our hot water heat and AC up and running. Terrific young man! Would highly recommend All Star.

We rent from HH and while there have been complications with the house the owner always puts my…read morefamily's safety above all. By far this has been the best rental we have been in in Galion with the best upkeep.

I was having a nightmare of a time getting a contractor to come and do my condo renovation. Not…read moreonly does my my building have a lot of requirements for contractors, the period in which I was trying to start my project, my service elevator was out of commission, undergoing its own renovations, creating difficulty for contractors to deliver equipment and supplies. After meeting with countless contractors, that refused to take on my job, due to these challenges, I was given Richard's contact, by my realtor. Richard was extremely professional, understanding of my frustrations, and willing to help me, no matter how many hurdles he had to jump over. His team, Rocky and Flori, were great. They had tons of ideas to help me stay within my budget. The team also made getting all of my construction materials and appliances a complete breeze. I picked out my appliances, tile, paint, etc. and Flori took care of ordering all of the materials, scheduling with the building, and delivering them, even handling appliances that were delivered damaged. Flori provided me with consistent updates on the project, as I was unable to be present in the unit each day, due to work. He was extremely responsive to questions, very personable, and fun to work with. Richard was also extremely invested, constantly checking in to see how things were progressing and if I was satisfied with the work that was being done. This a great team, who will really listen to what you want and will do whatever it takes to help you achieve it! As this is my first home, I am extremely grateful to Richard and his team for taking on my renovation and helping my vision become a reality!

It is always hard when you find out you have damage to your property and you have to figure out how…read moreto get it fixed and get it back in working order. I was a difficult customer no question, Flori and Slavic were always professional and found common ground and assured me that everything's gonna be OK let's add Covid to the mix and things were very stressful. Not only was the work done exceeding expectations they always did the right thing and more importantly they were always kind gentle warm and understanding which in today's pandemic is what we need everybody is stressful they always held ground and made sure everybody was happy!!! Thank you tri-state for having spectacular employees like Flori and Slavic.

Just had our new windows put in and could not be happier. The work was done in a timely manner and…read moreyou would not even know there was work done because the crew cleaned up every bit of the mess made from the install. I will not hesitate to contact this firm again for business.

They sold me replacement windows and then later said they can't service them because that…read moremanufacturer went out of business right after I got them. They do NOT return phone calls. You have to call them 3-4 times. They do not follow up on what they promise to do. They are a horrible company to do business with and their receptionist is snarky. I'd give them zero stars if this site would only let me. Beware!

I highly recommend Thompson Plumbing and HVAC Service. Great communication setting up my…read moreappointment, Was able to schedule on the day and time convenient for me. My technician was 15 minutes early, diagnosed the problem, fixed it and stayed to make sure that everything was working properly before he left. What more could I ask for? Definitely my go to company from now on.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read moreJune 2020 we bought a ceiling fan from Burns Electric for our kitchen to replace current lighting. They recommended Anspach Electric for the installation because of Burns busy schedule. When the fan arrived for pickup he came to install it. Ceiling is at an angle so he had to check the pole for proper length for the blades to miss the ceiling. He worked quickly and professionally. He explained that our current ceiling box was appropriate for the weight and movement of the fan and the finished work fitted perfectly. We consider the installation cost charged to be excellent. Very pleased. Service: Install fan

I hired Mr Anspach to complete a couple small projects around my house..he said it would cost me…read more$300.00. He proceeded to spend the whole day at my house and did not finish a single project but proceeds to charge me $358.03. When I contacted Mr Anspach he was very unprofessional and rude. I had to hire another electrician to finish the project. I would NOT hire him again!

Couldn't be happier. I got a prompt response to my call and when they came the work was done…read morequickly and efficiently. This was the first small issue that has come up and he made a small change to our system and showed me how to correct it myself in the future. Other than this small issue our add-on AC system has worked flawlessly for the last six years.

They are only interested in collecting the initial hour payment on the 20 minute service call and…read morewill bail on AC issues. They came, quickly refilled freon, and said they wouldnt have time to troubleshoot the leak, but most people just refill and see how long it lasts. Two weeks later the AC wasnt keeping up and needed further troubleshooting on the leak. When I called, there was no answer for multiple attempts over a week period. I left a voice mail later to further troubleshoot. They didn't respond. I have to pay another company to come start over on troubleshooting. Based on other reviews it looks like there might be some things they are comfortable with, but would not recommend for AC repair as they only seem interested in the quick money for refilling.

I have had them come twice in 6 months both times amazing work and etiquette. First water heater,…read morethen Kyle did a great job on my boiler, very efficient. I would highly recommend.

Following unsuccessful service (6 visits, many ordered and replaced furnace parts, zero resolution)…read morefrom another company, we called Quality Mechanical for help. They sent Nick. It took him some time, but he did not give up. The furnace was installed with the new build in November of 2020. Turns out there was an exposed wire in the heat pump. I am back to being cozy and it's all thanks to Nick. I hope Quality Mechanical realizes what a dedicated worked they have in him. It took him a few trips here, but it was well worth the wait. He was quick to reply to my texts when issues arose and was back at my door in no time. His diligence made my home comfortable once again. I would HIGHLY recommend this company, and especially Nick to any in need of heating help.