Just wanted to shout out that they came out fixed our fridge did an amazing job have great customer…read moreservice order. The part came out handled the business. We're very accurate very quick very friendly. Great service highly recommend recommended.

I called Pro App. Paid $140 in advance to get a diagnostic evaluation, went out , text saying it…read moreneeded a couple things, $240 , wow now I'm in it $380, called and told me can't fix it, do I get my $240 back, nope, told me I now have a credit at there Store,

Never, EVER go to this place. The prices may seem cheap but they get you in the end. The quality…read moreof merchandise is horrible. The day your payment is due, they call you from 8am to 7pm then call you from there personal phones all the way to 10pm even after you've made a payment because they keep poor records. #BadCompany!

Worst place!!! Don't ever buy any mattress from there!!! A family member bought a mattress and it…read morewas infested with BedBugs!!! I don't know how they can sell items that are contaminated with these awful creatures!! All the owner did was "replace the mattress and add protective mattress covers!" So disgusting! Save you money & go buy somewhere else!

I have never been so impressed with Home Depot!!! I traveled to this Home Depot to check out there…read moreplants #plantmom. I have been told multiple times that they have a good variety of healthy plants, so I packed up the hubby and child and made the trip. When I walked into the garden center it was huge!!! I was like a kid in a candy store. All of the plants looked very healthy, they even have a special place where the house plants and seeds live just behind the double doors. I picked up a hibiscus plant a yellow mum plant. I will most def be back!!!!

Horrible customer service. I ordered a tool box ONLINE it was damaged big dent in the side. I…read morecalled the store and told them we will either take a discount or a new item. They offered $50 back and said we can't get another one unless we come in store. I do not live near a store one of the reasons I ordered online. The delivered driver who delivered the item had to ask my husband for help he couldn't even manage it alone and didn't come with help. He then marked it as delivered. I called the store back to speak to the manager again they asked is this about the tool box? I said yes and they intentionally let it ring and ignored me!

Excellent service and good stuff, I recommend this it was good and excellent at the same timeread more

We have purchased a variety of refurbished used appliances from A & R and have had great…read moreexperiences every time. Washer Dryer 2 refrigerators (one for the garage) The have always delivered quickly and our purchases have held up very well, granted we have chosen their upper end products knowing they will get some tough use from us.

I wish I could give Scott more stars, as he was amazing when it came to fixing my mom's washing…read moremachine!!! I highly recommend this business!

He did an awesome job on my mom's refrigerator. We thought we'd be without a fridge for over a week…read moreb/c of the parts required but he got us up and running asap! He's a really nice guy and super helpful. We definitely recommend him! Thank you!!

Really nice and helpful. Made delivery and haul away a dream. Truly appreciate the great service.read more

Disappointing Customer Service…read more I purchased all of my home appliances, including my washer and dryer, from Direct Appliance, so I was very disappointed with how they handled an issue with my dishwasher. The dishwasher stopped cleaning properly, particularly the top rack. A technician came out, spent only 5-10 minutes looking at it, and concluded that the dishwasher pods were creating too many suds--even though I was using the recommended pods. I called back and explained that the issue clearly wasn't resolved. I was told the lead technician would contact me, but he never did. A few weeks later, I called again because the problem persisted. They wanted to charge me another service fee to come back out. After going back and forth with the service department, I was told, "We have the right to refuse to service you," and that notes would be placed on my account. I ultimately diagnosed and fixed the problem myself. A 30-cent screw had come loose, causing a loss of water pressure to the top rack--a common issue with these dishwashers. What frustrates me most is that the problem could have been identified with a more thorough inspection. Instead, the technician settled on the first explanation and left. After spending a significant amount of money with this business on our appliances, I expected much better customer service and support. Unfortunately, based on this experience, I would not recommend Direct Appliance.

------------------------------ Rating: 5/5 Stars…read more"I cannot thank Center Appliance in Tracy enough for their incredible service. My sister and I are senior citizens caring for a disabled man, and because we do laundry all day, every day, getting a replacement washer was an absolute emergency. We called Center and they helped us find a front-loading machine that perfectly meets our needs. From the initial call to the delivery, the experience was seamless. The delivery team was professional, efficient, and even cleaned up the area before they left. Thank you so much, Center Appliance, for taking such good care of us. Pete our Salesman knew exactly what we needed, and the delivery team Cameron and Kevin. So polite and patient with us. I would define thIs as "WHITE GLOVE SERVICES .

Purchased a GE refrigerator from this business on 9/19/22 for $3400…read more On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.