We stumbled into this restaurant as a family of five, very late at night with no reservation. While all of the other restaurants were playing loud music and had essentially turned into clubs, Parole was the calmest of them all. We were greeted by friendly staff who seated us at a large comfortable table that had both a couch and chairs, which was very comfortable. The restaurant focuses on Italian food, with seafood and steak options. The decor reminds me of a French shabby chic vibe, very pretty! Charred octopus- 7/10 Steak- 10/10 (best we've ever had! and we eat at amazing steak houses in Los Angeles) Spicy vodka pasta- 7/10 (spicier than im used to, but hey we are in Mexico. Didn't remind me of a typical vodka pasta, but still decent.) Carbonara- 10/10 Fig cheesecake- 4/10 (very underwhelming) Cocktails- 10/10 read more

See all

We arrived and learned that the restaurant has permanently closed. It is completely deserted and boarded up.

We went to a total of 3 restaurants apart of the RosaNegra Group and Parole was 100000% our favorite. From the live music, dj, food and service -- everything was top notch. We had a large bachelorette party and luckily had the place virtually all to ourselves. We ordered a ton of food and shared everything amongst the party. Our favorite appetizers were: STEAK CARPACCIO and the SCALLOPS W/ CAULIFLOWER PURÉE. Our favorite pastas were: CARBONARA FETTUCCINE W/ TRUFFLE and the ALASKAN KING CRAB RAVIOLI. Other honorable mentions were the DUCK SALAD & the BOGAVANTE RISOTTO W/ ASPARAGUS. Honestly, all the food we got was delicious and we really enjoyed our dinner and the experience overall. We ended the night with the DOLCI PAROLE SAMPLER because we couldn't decide on which dessert to try AND they even gave the bride to be a complementary cake. Needless to say, we left STUFFED. Highly recommend trying our Parole, especially if you're not into the super chaotic nightclub-like restaurant types such as Rosa Negra and Taboo. read more

See all

Place was nice, the staff only provides the most expensive recommendations. As vegetarians we had slim pickings. Our spicy rigatoni wasn't spicy and super al dente. Our lasagna was good, but lacked a bit of flavor and spice. Good for the vibes and party experience. Ambiance is good too. read more

We had some time to kill before dinner so we stopped here for shisha. We ordered double apple and water which was very smooth and nice. Service was very attentive - constantly filling water glasses, spraying bug spray for us and wiping the table. Sometimes it was a little too attentive because it broke up our conversation but otherwise we had a great time. Prices were quite high $1300 MXN (about $65 USD) for shisha. That's more than what I've paid in NYC so be prepared to splurge. With regards to a comment about the smell of excrement, it is caused by the decomposition of an abundance of seaweed. It is troubling many beaches including Tulum, Cozumel, Playa del Carmen, etc. It is not restaurant. read more

Parole Tulum - Shisha - Italian Near Me - Tulum, ROO

Easily the best food i had in Tulum, in regards to price range i must admit everything in tulum is overpriced and makes you feel like you're back in the tourist traps of USA. Cocktails: the ill padrino and the cinema paradiso- ill padrino had an over the top presentation with flames and all. Both were delicious but i recommend the cinema paradiso! Appetizers: MELANZANE NAPOLETANA (eggplant parm) delicious!!!!! if you're gonna order anything you must order this. CARCIOFO PROVENZALES (roasted artichoke) exactly what you expect it to taste- cant go wrong Main plate: Cacio e pepe con Astice.. regret not asking what came with because they add lobster to this plate. i was not a fan of the grill taste of this particular plate and im sure its from the lobster. order it without the protein trust me! ATMOSPHERE: loud clubby scene where you dance behind the table vibe. Nice if thats what you're going for but take into consideration older family member who probably wont enjoy this scene. Feels like America; from the prices to the music! we requested Spanish music and were informed this restaurant chain prohibits them playing any Spanish music... ironic since this is in Mexico. read more

Parole Tulum - CACIO E PEPE CON ASTICE - Italian Near Me - Tulum, ROO

What we ordered: - Carpaccio Di Manzo (beef): this was so delicious! I loved every bite of it. The cheese went so well with each bite of thinly sliced goodness. - Papardelle Al Ragu D'Michele (Ragu cooked for 12 hrs, contains waygu beef): pretty good, but didn't really taste that strong of the waygu, mostly tasted like ground beef to me. - Fettuccine Alla Carbonara Al Tartufo (truffle + pancetta, also comes with a cheese wheel show!!): was too cheesy for me :( I'd pass on this next time but the presentation was 10/10 - Birthday dessert (cheesecake in the middle!!): something good and sweet to finish off the night! - Tiramisu Espresso Martini: the alcohol to espresso flavor was a bit off Excuse some of the picture quality, it was super dark in the restaurant :( read more

See all

This spot was really nice. It was a little cold that day but it was still really nice. The food was good and the dessert as well. I tried the tiramisu cocktail, that was an explosion of flavor. read more

See all

Out of all the restaurants of the RosaNegra group, this one is more relaxed, less party atmosphere, and chill vibe. You still get all the sparklers, jazz, and frills, without the stomping on tables, loud music or dancing. Food is good, we got the ahi tuna and mushroom risotto, and the staff was friendly and attentive. We had a good dinner and a good time, and if you are a fan of the RosaNegra group would recommend. The violinist was amazing, the dinner and a show combo is great. read more

Not the worst meal I've ever sat down and paid this much for (I don't think) is about the best I can say so I'll focus on what was good; The place was absolutely stunning and with the hostess it was a dream walking to the table The complimentary bread was delicious, the carbonara was good and the black truffle beef tartare wasn't too awful either... There were an equal amount of complaints here though, so I'd go elsewhere; Tulum is full of heart and soul, this brand new spot just needs to work out the kinks I suppose, because it could be incredible. read more

Parole Tulum - Italian Near Me - Tulum, ROO

See all

This has to be the worst dining experience of my life. Im not even kidding considering the price for a "fine dining" experience. The only reason I feel that most people come here for is the ambiance. We came for dinner as a group of 5 and everything is dim lit. There's a live DJ vaping and wasn't doing anything when we were there. Like what's the point of even having him? Once seated we were greeted by a few people and were completely confused with who was actually our waiter. You are first asked with what drinks you want and the majority of our group got water. They do not tell you that they charge for water and we were shocked when we had been charged with 4 bottles. We don't even think we got 4 bottles because we had moved seats due to the rain and there was a random quarter amount of water in a bottle left at the center of our table. It's literally $8 per bottle for anyone who still wants to come here. We randomly had 3 plate changes even though we didn't have any food come out yet and the plates were unused. We had different people coming to ask us if we were doing okay even though there was no food that arrived yet. We were extremely confused. Once our food came out things got even worse when everyone tried each other's food. -Tuna Tagliatelle: worst dish out of the bunch because it was extremely fishy and unbearable. Friend ended up waking at 3 am with stomach problems. -Carbonera Fettucine with Truffle: they brought out a cheese wheel however as they were pulling the cart up the staff used it to store a wine bottle? So we thought it was a container. The staff had so much trouble warming up the cheese wheel because he put water in it? When it should be alcohol. The dish ended up tasting like butane. Yum am I right? -Ravioli: cold, sad, and came with a measly 5 pieces. -Risotto: one flavor which is creamy and cheesy and can be very tiresome to eat it the whole time -Beef tagliatelle with burrata: the only one that was worth it in comparison to the rest. Burrata felt like it came straight out a fridge When it came to payment, they oddly ask for your ID and note it down. No idea what that was about and they never told us why. ‍ For the price of all of this, it makes me super livid that this was the experience. I DO NOT recommend this place and would steer clear if you can. If you actually rated this place 4-5 stars I think you straight up have 0 taste or pretending it tastes good because of the amount you paid. Please support local Tulum restaurants instead! If you have no clue where to start I would on a food tour called Eating with Carmen. Takes you to all the local spots instead in downtown/city center of Tulum. If you're more into nicer dining, I would recommend Asadero! Good price, food, service, and ambiance. Way more worth than this establishment. read more

See all

Estefania and Hugo are the server served us! Great service ! Love the music ! The DJ name is Carlos ! His music is one of the best!!!! Violinist name is Grillo! Omg his performance is unbelievable amazing !!! Order: Pasta in the cheese wheel!!! Grilled octopus!!! Chocolate lava cake !!! read more

See all

Oh, what a fun restaurant and food was great too. We were there in Februrary 2022 and found this by accident while we were strolling on the street in Tulum. Yes, it is Tulum and over the top but that's the point of this. Lobster, crawfish and blowtorched Fettucini that they would cook at your table, they're all excellent We were noticing that food we get in Tulum tends to be more bold, innovative and assertive in ways that we don't see anywhere else lately, not even in NYC. We were pleasently surprised and this restaurant was one of the reasons why I would say. We are plannning on returning to Tulum soon and this is definitely on the list. read more

See all

Shoutout to our waiter, Emilio, who to our surprise had only been working at Parole for only two months. We really enjoyed the pasta dishes, the pasta itself didn't feel heavy at all, but our favorite was the Spicy Vodka Rigatoni! I've never had a carbonara dish before, but that was also good - if you're a white sauce lover that's probably up your ally. We asked for extra sauce in both dishes at it did not disappoint. This restaurant was not crowded at all when we arrived, which sucks because the food and service was actually pretty phenomenal. I liked the songs the guy was playing on the violin, and this ambiance felt more laid back than the other party restaurants on this slip. Throughout our time there, our waiter Emilio was super attentive to our needs. We told him how we didn't enjoy the scallops, and he asked if we wanted to let the manager know. We told him it's okay, and he later came back and said he'd like to offer us a free dessert instead. So we ended up choosing the lava cake. The whole experience of him putting the popcorn, fruits, and cutting through the cake was really cool. And we really enjoyed it as well. It's not like your traditional lava cake in America, I believe it's gluten free - but still awesome. Highly recommend giving this place a visit. read more

Service 10 out of 10. Max was so amazing with great recommendations for food selections. The food, 10 out of 10. Vibe 10 out of 10. This place is a must try! read more

See all

My friend chose Parole for a pre-birthday dinner so despite not being a fan of the menu, I obliged. When we got there, we valet parked which was complimentary and were greeted by the beautiful hosts at the gate. They checked our temperature and sat us underneath the fan which was very much appreciated. The wait staff came over to us, introduced themselves and provided us with water. When it was time to order, I went with the sea bass, my friend chose the Risotto and the other had the steak. As we waited for our food, we found the back area which served as a very nice photo op. The restaurant began to fill up pretty quickly and the turn up began. The music was top 40 so we listened to Meg the Stallion, J. Balvin and etc. The staff danced with us and kept us entertained. The service was slow because the crowd was building up so we didn't get our food for about 40 minutes. Now, I'm a very picky eater so usually I'm never satisfied with the food but my entire group wholly disliked their meal. It was awful. I had one bite of the sea bass and was done. I was so disappointed as I was hoping for a great meal. Nonetheless, we had a decent time but I recommend maybe only doing drinks here and coming early. Just an FYI- Parole is in the midst of downtown Tulum so the ground is very dusty so for the ladies, leave the heels at hotel. read more

Great atmosphere, excellent service, food is lacking. Wife got carbonara. Great presentation but tasted like the torch they use to melt the cheese and was way over cooked. I got pappardelle with beef and was beautiful but was bland. Restaurant was empty which should have been a sign to stay away but looked great online! Oh did I mention it was $200 for two drinks, two dinners? read more

This place is very cool. They are all about immersing you in the experience of food, aroma, fire, and taste. I'll warn you though- it's very expensive. A cocktail will run you about $30 USD. If you're looking for a chill place for a cocktail and a bite this may not be the place for you- however if you're looking to pay for an elevated experience and try something you've never tried before then this is your ticket. The service was very attentive and helpful. read more

Came in here for dinner one of the night on vacation in Tulum. It's right on the beach strip, but the sign is a little small to see. When you first walk up it looks like some outdoor seating and a little bit inside, however it keeps going all the way back. There's even some cute couches in the back to take a nice picture. All the menus are scanned by your phone. Our waiter, Daniel, was absolutely amazing ! He was by far the server server we had during our entire time in Tulum. We started with some martinis with a face on them. They were the best martinis ever ! Al of their cocktails are good and al fresh. They start you out with a selection of bread. It's a lot ! I ordered the filet meal and it was cooked perfectly. My boyfriend ordered the lamb chops and said it was basically the best he's ever had. I highly recommend coming here for dinner ! Great experience read more

See all

Everything was delicious! And the service was very good. Highly recommend this place it's worthy!! Ask for the pasta with truffle and the expresso martini as digestive those are top! read more

Parole Tulum - Pasta with truffle - Italian Near Me - Tulum, ROO

See all

This is a MUST, if you come to to a Tulum there is no way you can miss this place, my hubby and I are foodies and we have visited some amazing restaurants and every chance we get we order lobster, the lobster the serve here is the mama queen of all the lobster, I mean I still dream about it. It was so delicious, so perfect, so we'll execute it. Drinks were tasty and this restaurant was the only place that bring you a cake for your birthday and make you special. Now at the beginning all of the waiters were so attentive, but then more people start coming and became more packed that at the end they were lacking service, but overall wow. They have a dj and a violinist that the night even more perfect, decoration is adorable. . This is my favorite restaurant in Tulum by far! Excelente trabajo, definitivamente lo recomiendo a todos y volvería a ir read more

Amazing service , great food and drinks! I would highly recommend. They followed all COVID-19 regulations ; took temps , spaced out tables. Edgar was our server and he was amazing ! Def go! read more

See all

Worst restaurant out of the Rosa Negra group. Complete let down. We give it a 1/10. SAVE YOURSELF THE TROUBLE AND SKIP THIS RESTAURANT, it's empty for a reason!!! COMPLETELY OVERRATED. The service was mediocre, and the food was subpar. The photos of the food looked way better than it actually tasted. Our first sign should have been the fact that there wasn't a single soul in the place. During our time we only saw four other people come into dine. We ordered a few things, the main dish that stood out was the fettuccine. It had to be the worst fettuccine I've ever had, took two bites and pushed it aside, my partner didn't want it either. How do you mess up the most basic Italian dish out there? Usually it's a safe bet when going somewhere new. The whole thing tasted watered down and disgusting. When we told the waiter and manager they just took it off the table. Not to mention they don't do the cheese wheel they advertise on their website/social media. When our check came we expected it to be off the reciept but they charged us anyways. When the manager came by we asked him to take it off. We told him our experience and he shrugged his shoulders and said he couldn't do anything. WORST CUSTOMER service and food I've ever experienced in Tulum, clearly that is why this place is DEAD. Not to mention there is huge language barrier at this restaurant. They just say yes but they don't understand what you're saying. You have to continually repeat yourself. Oh did I mention the food was cold too? Luke warm at best. I've been to all the Rosa Negra group restaurants and they are all usually amazing, this one was a HUGE DISSAPOINTMENT. We won't be visiting here again and we certainly won't recommend it to any of our friends. read more

LADIES! This is the place to go! Especially when you're having a girls celebration! We Loved every aspect of this 5 star restaurant! Daniel was our server and he was amazing! We had the king crab pasta and several other dishes and all of them tasted exquisite! Do your tastebuds a favor and corre no caminas!! read more

Parole Tulum - Italian Near Me - Tulum, ROO

Do not go here for dinner! Worst dining experience in Tulum. Even if the food was good you couldn't enjoy it over the overwhelming smell of human excrement. I am not kidding, the entire back of the restaurant smells like poop. The owner is more interested in lighting sparklers and blasting music than servicing good food in a timely fashion. Took 2 hours to get our dinner. Drinks took 30 minutes to receive. The waiters were extremely nice but my entire group couldn't wait to get out of there. This place needs to turn into a club and give up on serving food. Get a better septic tank! read more

Parole Tulum - Rubbery octopus - Italian Near Me - Tulum, ROO

AMAZING! I took my partner here for our anniversary dinner and was beyond impressed. The food was next level, really "cool" atmosphere, and our waiter Alex was sooooooo knowledgable, helpful, and personable. Would 100% go back and cant recommend it enough. read more

This restaurant gets good reviews, but the music is way too loud. No conversation without having to raise your voice. My ears are still ringing from last night. Not pleasant and unnecessary. They had recently moved to their current location, and everything was very attractive and welcoming except for the high decibles. We had a wonderful waiter in Alberto who was most attentive and explained everything to a T. The drinks were gorgeous and amazing, and the fresh bread they brought out was delicious especially paired with the olive oil and salsa/jam I opted for the beef tartare that was very tasty and up to all the good reviews. My husband choose the seafood linguine that was very disappointing in spite of the wonderful flavors. The pasta was overcooked, and the calamari was, too, so that it was rubbery. At the price point of this restaurant, one of the higher ones in the area, there is no excuse for this. The manager who had come over so we could pay la cuenta, tried to tell us this can happen with this type of pasta, but I countered that we have had many types of pasta around the world and that my husband cooks pasta all the time, too, so that was no excuse, and that calamari should never be rubbery. I gave high praise to Alberto, and to his credit, the manager tried to make it right by offering us extras. I said that with the noise level that was not possible, to which he said that if we came back the next day around 5:00, the music level would not be an issue, and he would take care of us. In Tulum and other vacation spots, people do not generally dine at 5:00! He never offered to reduced the price of my husband's dinner in spite of the fact that he had clearly eaten very little. Alberto had asked if everything was OK, but if we had said it wasn't, we would have had to wait for another meal to be prepared, and with the loud music, that was not an option. Again, the flavors were all excellent, but do not order the pasta or calamari, and see if you can get the very charming Alberto! read more

We stumbled across this sexy restaurant because we missed our reservations at another spot. The server wore masks. Pros Great lamp chops Lighting was sexy Saxophone player was lovely Dj played listened to out Afrobeats request Instagram photo ready They had hookah Cons I chose a nasty drink and tried to return it but they wouldn't let me, but they let my friend return her drink. Two of friends waited an hour for food and when their food was brought out, 10 people already ate and was paying the bill. They refused to take the good back and made my two friends pay. Customer service was not good on that past. Worse part is they ask a few of us to show our ideas after we pay. We were offended because they asked 5 people from a party of 12 who were all African American for their Id and/or passport and they wrote the numbers down. Idk why but I didn't like it. I would visit it again because the food was good and I would want to give them another chance. I read more

I literally never write reviews but I was appalled by the service (esp by the manager) at this higher-end restaurant. 1. They asked if I had an allergy multiple times, I told them yes, gluten. I got excited because they were so considerate to bring out a board of grilled veggies instead of bread for me. Then they put croutons in the salad after stating they would put them on the side. Thank God I am not celiac. 2. It took an hour and a half for our risotto and grilled fish to come out because someone forgot to put the order in. It was 1120pm when the food finally came out. 3. They did not take a thing off the bill as a gesture of goodwill due to the extremely delayed food... and the manager just stared at me when I said something and ran my credit card anyways. 4. They charged us 30 pesos for hot sauce... I really dislike places that nickel and dime their patrons, especially if it's a fancier place like this one. Otherwise: Ambience: pretty Food: kinda bland but fish and risotto were cooked technically well Music: really intense electronica for a nice dinner, but it was kind of cool to have a DJ. Service: mostly polite and many waiters checked on us, but the manager charging us for food that was so delayed was infuriating! read more

My husband and I came here for dinner on our honeymoon and it was one of our favorite meals if not the best meal we had while in Tulum. I ordered the espresso martini, which was easily the best I've had in my life. We also got the caprese salad and fish carpaccio as appetizers and both were incredible. For our entree we ordered the lobster cacio e Pepe and it was SO. GOOD. You could tell the pasta was fresh and the lobster was cooked perfectly. Aside from the great food and cocktails, we had the best service. Our servers (Isaiah & Hugo) were awesome! They were so tentative, friendly and made great suggestions on things we needed to try. They were some of the best servers we have had. Also the environment was really cool with awesome house music playing the whole time- we didn't want to leave! I can't say enough great things about Parole- a must try on your visit to Tulum. read more

See all

Ooooohhhhemmmmmgggg walk in here spend the $$$$ it's worth every penny!!! First of all what's most important to me of course is the food...and let me tell you from the free bread (which IMO says everything) to what you actually pay for, all of it was 100!!! Every bite was delicious and fresh! We ordered the eggplant dish as an appetizer and filet for dinner both cooked and seasoned to perfection!!! Now the service, as if the food didn't already speak for itself! The service was incredible everyone was really attentive, occasionally coming to check on us not overcrowding our space, they came at appropriate times to see how we were doing. And everyone was just genuinely hospitable in every way! This is the beginning of my stay here and definitely a lot of places to choose from but i might just have to go back to do it all over again!!!! They also had this violinist that just made our night took our night over the top! I can't say enough good things about this place! Best Birthday ever!!!!! read more

See all

Atmosphere was beautiful. Decor was nice. Just expected something more intimate. It has intimate vibes but then loud club music is played throughout the night. Superb customer service from waiters and management. Food was amazing and staff was extremely helpful in explaining dishes and what food items paired well with which wines. Overall great restaurant with wonderful staff including Edgar, Eduardo, and Wilbur. read more

Parole Tulum - Anniversary dinner - Italian Near Me - Tulum, ROO

A M A Z I N G. If you appreciate the highest quality food, service and cocktails, you must try this spot. For COVID concerns, they took our temperature at the reception and provided hand sanitizer at our table. Our waiter Josue, and runner Robert provided the most attentive and exceptional service. You won't be disappointed. read more

Parole Tulum - Mezcal - Italian Near Me - Tulum, ROO

Amazing food start to finish! Delicious drinks! Exceptional bottle of red! Service impeccable! Violinist brought the roof down! I do take issue with the teenagers allowed to offer and sell cocaine in the bathroom. read more

We decided to grab dinner at Parole & was not disappointed. They were following all sanitation regulations & practicing social distancing. When we arrived we were greeted sincerely & sat immediately. Gustavo was our waiter & he was assisted by Edgar & Roberto. We purchased seafood & the food was divine. Martin kept the drinks rolling, the experience was amazing! read more

Parole Tulum - Entrance - Italian Near Me - Tulum, ROO

See all

A mix between great and terrible is the best way I can put this review. You can tell the effort is there as a team and maybe we got the short end of the stick. We arrived for a birthday dinner (made them aware before being seated). My girlfriend and I had planned to share a couple of things and the waitress tried to get us to order more than we wanted. Food was okay but not great for the price. We had the Caprese and the Carbonara. Manager Eduardo came to check on us half way through which was nice. We experienced 3 birthday celebrations with sparklers but ours was completely forgotten. Then when it came time to pay we tipped. The person taking the card suggested a higher tip after told him what we wanted to tip. All in all pretty disappointed in this restaurant from the Rosa Negra group and will not be going back. read more

Parole Tulum - Italian Near Me - Tulum, ROO

The food is so amazing and the servers are amazing! Everything is clean and tasty . The manager Gustavo such a nice person! The server Nicky helped to decide which food I should have and who had a lot of patience . Thank you so much! read more

Parole Tulum - Italian Near Me - Tulum, ROO

This was my FAVORITE place to eat in Tulum, I am a bit late on my review but this place may very well be my favorite restaurant and that's saying a lot Bc I love good places. the BREAD was the best bread Ive had at any Italian restaurant. It was so good the owner brought the woman who made it out to the table to introduce herself Bc I needed to know who was responsible for that incredible flavor. Beyond that the drinks were delightful, and the food was perfectly prepared. The staff was friendly, and very good at recommending the BEST stuff off the menu. The Cuban cigar at the end of the meal was the best way to finish my experience. read more

See all

I'm so confused has anyone writing these reviews ever been to an Italian restaurant? Watery, bland sauce in every pasta dish we ordered. Drinks are good but overpriced (as is all of Tulum). read more

Second time at Parole and once again amazing experience. Came back not only for the food but the excellent service. Our waiter this time was MAX, great energy and went beyond to make sure we had a great time. Will be back for round 3. read more