Cheesecake had mold. The tables weren't wiped at all and the young lady with the blonde hair was kissing the other boy there behind the counter. The delivery Driver was to busy smoking outside to help. Horrible service read more

This is my second time getting a cheesesteak from this place and my god. So good, the cooper sharp cheese is crazy. Their rolls are fresh and the meat is seasoned perfect. I waited until my second experience to review this and I never put reviews out there but this is crazy. Can't speak on their pizza but the fries and cheesesteak are top tier for being outside of Philly. read more

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This is a nice place for lunch. I had the two slices with a cannoli . I enjoyed it and the small community vibe is a plus. The crew here is definitely surprised me with the hospitality which is a huge plus read more

Parma Pizza & Grill - Two slices of - Italian Near Me - Manchester, Pennsylvania

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Came here for all you can eat wings. 0 out of 10. waited 40 minutes to get the first order it's been another half hour and second order hasn't even came out yet. read more

I think we are done with Parma Pizza. 2 weeks ago, we ordered pickup. A pizza and meatball parm. I waited over 15 minutes for the meatball parm while our pizza was warmed on top of the stove. Tonight we ordered delivery. My chicken cheesesteak was missing the chicken. My husbands sandwich was missing sauce on the side. I called - the woman was very nice and sent out another sandwich. This time with chicken. It was disgusting and I threw it away. My husbands side of sauce for his large cheesesteak was a tiny 2 oz portion. We used to order from here all the time. Pretty much every week. I just can't anymore. With the over abundance of pizza shops in Manchester, why can't they get it right the first time! Again - their staff has always been very nice. Their sandwich guy? It's time to cut him loose. read more

Updated for 2022. New ownership and miraculous changes. Food is better, service is MUCH better, and prices remain reasonable. We choose this over all other local pizza now - and I definitely recommend giving Parma a shot! read more

We have recently moved to Manchester and we're working our way through the pizza shops to figure out which one will be "ours." Parma is our third place and we're done. We have now tried their pizza, cheesesteaks, stromboli, calzones and wings and we were very happy with everything. We had the meat lovers stromboli that arrived smelling like heaven, with a buttery crust and a cup of really delicious tomato sauce. My only complaint, and it's a small one, is that the sauce was cold. It had the perfect balance of meat and cheese. Pizza was excellent and done just the way I like it-- not underdone with pale bland cheese but with a sturdy crust and cheese that has bubbles and same dark spots and the perfect amount of cheese and sauce. On a second order, a few days later, we ordered cheesesteaks and wings. I was happy to see that they use rolls and don't make their own out of pizza dough (a common thing for places out here, I've found.) The steaks were a good size, with a good amount of meat and toppings but they could have used just a little bit of salt. I added some to mine and it was great. The wings were delivered in a round tin, swimming in a small amount of sauce and despite being in a container with a lid, they remained crunchy on the outside. They weren't the largest of wings, but for a pizza shop delivery, they were great. We are going to continue to eat our way through their menu. read more

I have ordered from this location on several occasions, but have not eaten in. After a drive back from Rehoboth we didn't really have the energy to cook, so we got a boli from Parma. I ordered and was told 45 minutes and it came sooner than that so no complaints. The boli was good and cheesy and the size is very large so the value for the money is good, I will probably order from them again. read more

Tried 2 different slices of their stuffed pizza - the rigatoni and meatball, and the veggie. The rigatoni and meatball was good but the meatballs didn't taste homemade to me? The veggie was a bit of a disappointment as they used canned mushrooms and frozen broccoli and tried to cover it up by throwing some black olives and fresh tomatoe, green pepper and onion over top. If you are going to go to all that trouble to make something like that, why not use all fresh vegetables? The staff was very friendly and described all of the varieties of stuffed pizza on display. They are usually busiest on a Friday, and have more varieties than through the week. read more

Nice atmosphere, no so great pizza. Its a nice place right on the main street in Manchester. Seems fairly popular with the younger crowd on the weekends. They have a buffet bar that is available all the time. The pizza is old and sits out under burners all day. Don't go for that option. Just get a fresh pizza, but stay clear of the stuffed pizza option unless you like thick cheese. The cheese was just a little much for me. read more

The pizza is the best in the area. This is non-negotiable, I'm just telling you the facts of life. However, it is in my opinion that it's only their pizza that is the best. I've said it in previous reviews that Pizza Box has the best subs and side-orders and Jim & Nina's has the best stromboli. read more

You must read this review! I experienced service so poor that I felt obligated to share. My experience started with a pick up order to the Manchester location. I was immediately placed on hold (not asked if I could hold just told "Hold Please") after holding for 3-4 minutes the employee came back on the phone and said "Parma Pizza Hold Please" I couldn't even get in a word to say I was already on hold. Once i finally placed my order and drove to the location I waited at the restaurant for about 20 minutes for my order. The shop had NO customers and the phone only rang 1 time during my wait. I ordered a larger Stromboli and small pizza so I figured it took more time and still left a $2 tip. After the cook (found it later it was the manager) checked my slip and opened the top box he handed me my order. After driving the 10-15 minutes home I was surprised to find that I was give two pizzas and no Stromboli. Order Error These things happen so I figured I would call the restaurant back and the would be apologetic and maybe even deliver my Stromboli to me. Sure enough when I called back I was put on hold before I could say a word. After waiting on hold for 5 minutes the line was cut off. I called back and before the girl could finish I interrupted her and said I'm sorry I've already been on hold and got cut off. She yelled back to another girl who got on the phone and said "I'm sorry we are busy your going to have to hold". Hold Please Are you serious!! I was trying to call back and tell them they screwed up my order and they wouldn't even let me speak. Needless to say they left me on hold for 7 minutes (At this time was looking at my iPhone to keep track of time on hold) and when the girl came back and I explained my miss order and how poorly it was handled she snapped at me and said she was busy and i could come pickup my boli if I wanted to. She was so rude that my frustration got the best of me so I asked for her manager. She told me she was the manger (found out later she was lying) so i asked for the owners number. I decided she was probably giving me a fake number so I called the York City location and just happened to get the daughter of the person who owns Parma. She was super friendly and gave me her father's cell phone. Talk to the owner After calling him and leaving a voicemail he did call me back shortly after and was very apologetic. Sadly he told me that he would call back on Monday and send me a gift card. I told myself that if he called back I would not post any negative review. Well it's been over a week and I never heard back from him... NEVER AGAIN I have NEVER given a negative review online but Parma has earned it! My family and as many friends as I can influence will never eat at this restaurant again! read more

This location has a great variety of stuffed pizza slices with decent sandwiches, such as the italian panini. I thought the cajun pasta had poor flavor, but the stuffed pizza pies here such as the meat lovers and philly cheese-steak pizza can make for a satisfying lunch. Just make sure your slices don't get cold, as they taste horrible afterward. Some pizza tastes great cold, but this is not the type, especially since most of the slices don't have typical mozzarella/marinara sauce which are still fine ingredients to eat if not heated, so finish the food while it's hot. read more

Their stuffed pizza is excellent, but when the business was sold a couple of years ago, they really skimped back on the size of the slices. Whereas one slice used to really fill me, now it can take two. Still great food and a fair price, though. Customer service has not been the best in the restaurant, but it's gotten a whisker better, I think because of change of staff. Little note: when I'm the only one in the dining room, it would be nice to be able to change the channel of the TV to something actually worth watching. No working remote to be found. read more

Used to order from Parma once a week. Service is getting worse and worse every time. I will not be ordering from them again. Delivery is taking over an hour now and customer service is horrible read more

Oh. My. Word. Parma Pizza is literally the GREATEST pizza I have ever had in my entire life. It's almost a crime to just call it pizza. It's like art. Their stuffed pizza is so impossibly delicious. It's hearty, cheesy, the dough is sweet and fresh, the servings are more than generous---you've never had anything like it, and you won't find anything like it any place else. The buffalo chicken pizza? Don't even get me started. I'm drooling on my keyboard just thinking about it. The service is great and the manager is cool, too. I definitely recommend Parma to anyone who likes food. Haha. read more

Really great stuffed pizza! Thus far we have enjoyed a few different flavors, with the exception of the buffalo chicken pizza-- it left something to be desired with the flavor combination. The meat lovers is loaded with different meats and the veggie melt is excellent! The crabby fries-- kind of a joke, we didn't realize there is nothing crab about them, just fries with old bay seasoning. The pepperoni stick was not that great either- very dry. Stick with the pizza and you will be happy. :) I gave Parma 4 stars because the stuffed pizza is REALLY good! read more

Used to be great, but different management has let the place gone downhill. Constantly messed up delivery and pick up orders. Last time we ordered the guy completely messed it up and when I called him he denied the fact that we even ordered that day. They are always out of things too. We have stopped coming here. The staff is rude and miserable read more

This pizza is phenomenal. The crust, cheese and sauce are delicious. I recommend the supreme. We did carry out and did not wait more than 15 minutes. read more

I am not a pizza connoisseur, or a food connoisseur for that matter, but I must say the pizza I had here last week was the best I have ever had. People talk about this pizza is better than that pizza, or I always get my pizza from wherever because theirs is the best. Well, I always thought pizza was pizza. It never mattered much to me where it came from. However, that has changed for me. Now I understand what a good pizza is. There is no comparison. Parma is better than any pizza I have ever eaten. I was there at a slow time, so I had no issues with service as I have read in other reviews, but my feeling is it would be worth the wait if service were slow. read more

We have had their pizza, stuffed pizza, cheese steak, Italian hoagie, chicken fingers, fries and salad .............. all very good and delicious. On top of the good food ... the people are really, really, really nice. Also, they have great specials during the week ... just watch the board outside! read more

Was given a 45 minute wait time for delivery and the guy shows up after a hour and 15 minutes. Then asks if I need change from the $40 I gave him for a $31 bill. All the food was cold and the cheesesteak subs had no sauce. I called to complain and they immediately put me on hold. After 5 minutes on hold I hang up and call back. This time (guessing they have caller ID) they pick up and hang up immediately. This is not my first time trying this local establishment but it is definately my last. Service and quality have consistently gone downhill. read more

Their food and pizza is good, but the customer service we received one evening was downright horrible. The girl behind the counter was very upset and rude when we walked in. I can only assume it was because she didn't feel like serving anyone because she wanted to sit down and eat her meal. Or, it could have been because it was 9 pm and they were getting ready to close at 10:30 pm. How I see it, is that you should still be willing to serve people up until the time you are closing. read more

Manchester doesn't have a lot of options outside of dollar stores and pizza places. Despite the large variety, Debbie's, Pizza Box, Marcello's, Papa John's, our choice has consistently been Parma. Unfortunately we've recently had reason to question if we shouldn't reconsider. Today we ordered a medium pepperoni pizza and a large calzone with pepperoni and olives for pick up. We discovered our calzone was made without ricotta and to correct the error a cup of ricotta was placed in the box. On our prior visit we placed a similar order and arrived to find a small calzone instead of large. Their solution was for us to sit while an additional small was made for us, not taking into account the remainder of our food sat getting cold in the meantime. Two months ago I would have highly recommended this place as the food is excellent when it's correct. However, something has changed and unless it's corrected we may need to give some of the other players a chance. read more