I wear dress shirts daily, and all of them are dry cleaned. We used this business's pickup and…read moredelivery service for at least eight years. There were a few issues over time -- a stain here or there that appeared during cleaning -- but never enough to make us switch. That changed a few weeks ago. Our normal delivery arrived: roughly 15 dress shirts, a few pairs of slacks, several blazers. Every single item REEKED of cigarettes and cheap air freshener. Not realizing the extent of it, I hung most of the order in my closet. Mistake. The entire walk-in was contaminated. I cannot overstate how bad this smell was -- imagine a motel room on Breaking Bad. With the closet door closed, we could still smell it throughout the first floor of our home. We ended up relaundering every piece of clothing they had "cleaned," then laundering the rest of the closet's contents on top of that. I scrubbed every hard surface with diluted distilled vinegar. I bought an $800 air purifier and ran it in the closet for several days to finally pull the smell out. When my bride brought the problem to management, she was met with a shrug and an offer to relaunder the original clothing. No reimbursement. No offer to address the rest of the damage. Nothing. We didn't press it. We moved to Mark's for twice-weekly pickup and delivery and haven't looked back. Steer clear of this business. Zero stars. Would not recommend.

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

I discovered this dry cleaner when I lived in Vestavia and always had a positive experience. I have…read moresince moved to Crestwood South and still drive to Vestavia specifically for this dry cleaner! They do a great job, they are efficient (1 day turn around if you get your clothes in early enough), and very reasonably priced! I recently had 4 pairs of dress pants, 3 blazers/suit jackets, and a dress shirt dry cleaned and a pair of pants altered for the same price it would've cost me to just get my 4 pairs of pants dry cleaned at all the places by my house in crestwood. Dry Clean City is well worth the drive for me!

Advertises same day cleaning online but they don't have same day cleaning. Unfortunate waste of…read moretime.

We've been using Mark's Cleaners for the past two years and highly recommend them. They do an…read moreexcellent job and are very reliable. Their prices are slightly higher than other cleaners, but the door to door service is worth it. They are in our area two days a week--so it is super convenient as well. It's like magic: we leave a bag of dirty clothing on the front porch one day, and a few days later it reappears on the porch, freshly cleaned and starched and on hangers! As an added bonus, the driver is always careful to put the clothes on the back porch if it looks like it might rain.

Avoid them if you expect timely and honest communications about issues when dry cleaning is not…read moreready when promise! Do not expect forthcoming information as to when clothing will be ready --plan well ahead or better yet consider multiple other cleaners in the area. PS barely dodged a clothing catastrophe for my daughter's big day! (Wedding)

My go to dry cleaner! They always make everything look perfect and recently were able to get a…read morestain out from where a jacket had drug on the floor. The turn around time is quick and I feel like the price is very reasonable.

This family owned dry cleaners/laundry service is wonderful. Always very personable. High quality…read moreservice. Highly recommend if living in or near the Liberty Park area.

The staff at drop off and pick up were very friendly and helpful. My son is graduating from fire…read morecollege, and his uniform came in and needed to be pressed in a hurry for graduation. They took extreme care in protecting the uniform and the patches and cleaned and pressed it in the SAME day. I got a text when it was ready, and when I picked it up, I met Danny, the owner. Such a nice man with kind words for my son and his new profession as a firefighter/EMT. His son-in-law is one as well. I drove 25 minutes to Watkins and passed a lot of other cleaners, and I will continue to do so because they are so kind, efficient, and well priced--and you can tell they care about their quality and integrity toward their customers. FIVE STAR SERVICE! Thank you Danny for blessing us when I picked up the uniform!

Updating from a 1 to a 4. After originally telling me they didn't have my clothes, Watkins found…read morethem today and it was just a system error. Can't give 5 stars because I didn't have my suit for the event I went to, but glad they didn't lose my things

I asked Utopia if they had bereavement services, meaning to me that they could get a dress ready in…read moreless than 24 hours so I could pack for a very sudden out of town funeral. Not only did they clean my dress and a shirt by the time I needed it, they notified me when it was ready and when I picked it up they offered me their condolences and charged me nothing. The dress and blouse were perfect and that kindness was above and beyond anything I've experienced in customer service in a very long time.

Great service and employees. I love they way they do my shirts. The drive through is extremely…read moreconvenient.

Facility is very clean with high quantity equipment and fair pricing. The staff are incredibly…read morefriendly and helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I recently dropped some dresses off at Deluxe in Hoover, AL. I was referred there by a Police…read moreOfficer (colleague). He had good experiences, so I was trusting his experiences. lol I was terrified to drop the dresses off after seeing some of the reviews?! I dropped the dresses off at 11:30am, but was told they wouldn't be ready til 5pm the next day... I was a little disappointed in the turn-around time. I was hoping they would be ready at 11:30 a.m. or even 12pm the next day as I was told 24 hours. ? They advertise fast service & convenience. I asked if it were possible to be ready by lunch time the next day? I was told yes, but had to pay 20% extra. I picked up the dresses at 5:00 p.m. They do not do referral discounts either. Was happy with the dresses and they looked really nice. These were toddler dresses for picture day. The sleeves were ruffled and still a lil wrinkly, but I am still satisfied. They both had decorations and sparkly designs on them; and none were damaged. I did fill out the online questionnaire for pick-up and delivery options and never received a response.

I have been using Deluxe Cleaners for over 5 years and previously had a good experience, but…read morerecently they have misplaced/lost about $500 worth of clothing with no attempts to remedy the situation. I am extremely disappointed and will not use them again.