She is awesome! Dr. Gates does a great job of breaking the ice and making visits enjoyable. She…read morewants to help you and listens to you!

I move to a different state every three years so I've been to several OB/GYN's over the years, and…read moreDr. Smale is by far the best. She's been my doctor for 3 years. She's so friendly, upbeat, and her demeanor always puts me at ease. As with most OB/GYN's, it's always evident that she's in a hurry but she has always taken time to answer any questions I have. Her new nurse is also very friendly but the lady at the front desk should learn to be more welcoming and kind. I always schedule my appointment to be the very first patient after Dr. Smale's lunch break and have never had to wait more than 5 minutes. Also, I like that when you call the office a person always answers instead of those stupid recorded messages that most doctors have. It has always taken over 2 months to get in to see Dr. Smale so call ahead of time to make an appointment.

I have been to many gynecologists over the years due to needing different types of expertise. I…read morehave been with Dr. Smale for several years and she is one of the best for several reasons: 1. I feel comfortable when I have to ask uncomfortable questions. 2. I don't feel rushed. 3. She seems educated and competent in the latest in healthcare. 4. She is typically on time (never had to wait longer than 15 minutes). 5. Her staff have been congenial and accommodating. 6. She has a great personality. 7. I have referred several friends to her and they have been satisfied as well.

She's THE nicest, most caring doctor you could have! You really get the feeling that she genuinely…read morecares. When I found out bad news, Dr. Rhee cried with us. The nurses there are friendly as well.

She is wonderful! Even though I moved 28+ minutes away. I am still her patient. First, time I met…read moreher the night before she had delivered 5 babies, and still amazingly funny, and nice.

I've had a very rude receptionist experience every time I've had to call. Know some other people…read morewho have experienced that same thing. No customer service whatsoever.

My mother and I have been patients within Women's Health Advantage for years. I have not had a…read morepleasant experience since my Original OB left. In 2022 I called to schedule an appointment because I found out I was pregnant . The receptionist was the most unpleasant person. I explained to her that I was pregnant, and she pretty much told me that it was unlikely because I had a period. (I was having periods will pregnant). After a few minutes of feeling like I was wasting her time, the appointment was scheduled. Less than a week later I miscarried. I did not cancel my appointment. (I was not okay) . It is 2025 and I want to take the steps to starting a family. I called to schedule. It was the same receptionist. As I was talking she cut me off to say "you did not show up for your last appointment. The doctor is a very busy women you that took away from other women in need". I accidentally cried over the phone. She was in fact the least compassionate person I have had to deal with and has always been that way. I did not feel welcomed then nor when I was 18 and seeking birth control. Please keep doing your research ladies. Go to a clinic where you feel welcomed and comfortable in the beginning. Do not let them guilt you nor gaslight you. Do not let them speak to you this way. Do not let them tell you that you need admitted when you are seeking help due to menopause like they did to my mother. The doctor's I have dealt with were nice but the nurses and reception set the tone. I should not end a phone call about starting a family crying from guilt. Please do better for yourself and your future family.

The ladies at the front were were great treated me well. My only issue was why all the black scrubs…read moreI felt like it was was very somber not professional. I like more of up beat vibe when I go to medical professionals not like I am going to die.