The entire staff at Orthopaedic Rehab Specialists-West Ave., Jackson, MI put you, the patient…read morefirst. The atmosphere at West Ave. is welcoming, friendly and always professional. My PT'S, John and Taylor were extremely knowledgeable about my condition, supportive and responsive to my input, and tailored a rehab program that in 3 months had restored my ability to perform several every day physical tasks that I had significant difficulty with. My observations were listened to and my questions were answered. Thank you for your care, expertise, encouragement and support.

Cory is absolutely the best and support staff and assistants are wonderful. I've been there in the…read morepast for several concerns and will be going again for a torn muscle in my shoulder. I refuse to use any other physical therapists including those associated with my preferred medical providers at University of Michigan. 3/14/24

Parking is IMPOSSIBLE!!!!!!Rarely able to drop off in front of building because no one monitors…read moreleaving empty vehicles blocking drive. Be prepared to walk. We have had to walk in pouring rain last 3 appointments.(we require weekly appointments) very difficult for my elderly mother. Always a long line to check in, SLOW but once you reach a person they are always helpful, friendly and knowledgeable.. X-ray techs, cast girls, PAC's & Doctors great! Parking makes it a miserable experience. There used to be an awesome security guard BRIAN that met you with a SMILE & a wheel chair kept traffic moving an made it a 5star experience. We miss him. New security guard is hard to find.

I was AMAZED at how nice and welcoming everyone was. It was honestly a breath of fresh air. I sat…read moredown in the waiting area for a total of 2-3 minutes, then they got everything rolling. I was in and out within an hour... X-rays and all. From the woman who checked me in, to Ryan who asked questions/background information and took me in for X rays, John (?) the X-Ray tech, to Dr. Medellin, the woman whom I gave my discharge papers, and the woman who scheduled an MRI and Occupational Therapy for me; everyone was absolutely amazing. Hats off to you, Henry Ford Allegiance on outstanding patient care. Above and beyond!!

Awesome doctor and staff! Very knowledgable friendly and professional. They explain everything…read moreand include you in planning your care. I love the patient portal they have. You can see all of your labs and appointments, when you are due for exams. Would (and have) recommended doctor makulski to family and friends!

I never personally had a bad experience here given this was the hospital my son was born at. I do…read moreknow a number of friends and family that have had issues here in the past

"I visited the East Michigan Ave. clinic and was treated by Dr. Peter Bullach. He has great bedside…read moremanner and made me feel very comfortable during a stressful situation. He was knowledgeable, professional, and didn't rush through the appointment. The facility itself was clean and efficient. I am very happy with the care I received." Would highly recommend IEP Urgent Care East and ask if Dr. Bullach is available. Peggy McCurdy

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.