I called the office to ask a question about insurance. Michele billed my insurance $250 for a…read moresimple question and a 3 minute conversation. A month later, she called me (I did not initiate this call) She asked me if I got the form for insurance, I said no. She billed me another $250 for a two minute phone call. So together for 5 total minutes my insurance was billed $500. My insurance does not cover phone calls. Why would I get billed for asking a question about a form? This wasn't even a medical service. I really liked Michele. she's a great NP. But I will not be going back to Henry Ford Albion because I'm afraid of how much it will cost. I don't feel that I should have been billed at all, let alone twice for an insurance question. This wasn't even a scheduled appointment.

This quack didn't take care of my daughter when she got a hernia and her health went downhill. It…read moregot so big it attacked her vital organs so by the time she had surgery they had to figure out how to remove it without damaging her vital organs. Then she contracted COVID/pneumonia but so weak she died.