"I visited the East Michigan Ave. clinic and was treated by Dr. Peter Bullach. He has great bedside…read moremanner and made me feel very comfortable during a stressful situation. He was knowledgeable, professional, and didn't rush through the appointment. The facility itself was clean and efficient. I am very happy with the care I received." Would highly recommend IEP Urgent Care East and ask if Dr. Bullach is available. Peggy McCurdy

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.

Parking is IMPOSSIBLE!!!!!!Rarely able to drop off in front of building because no one monitors…read moreleaving empty vehicles blocking drive. Be prepared to walk. We have had to walk in pouring rain last 3 appointments.(we require weekly appointments) very difficult for my elderly mother. Always a long line to check in, SLOW but once you reach a person they are always helpful, friendly and knowledgeable.. X-ray techs, cast girls, PAC's & Doctors great! Parking makes it a miserable experience. There used to be an awesome security guard BRIAN that met you with a SMILE & a wheel chair kept traffic moving an made it a 5star experience. We miss him. New security guard is hard to find.

I was AMAZED at how nice and welcoming everyone was. It was honestly a breath of fresh air. I sat…read moredown in the waiting area for a total of 2-3 minutes, then they got everything rolling. I was in and out within an hour... X-rays and all. From the woman who checked me in, to Ryan who asked questions/background information and took me in for X rays, John (?) the X-Ray tech, to Dr. Medellin, the woman whom I gave my discharge papers, and the woman who scheduled an MRI and Occupational Therapy for me; everyone was absolutely amazing. Hats off to you, Henry Ford Allegiance on outstanding patient care. Above and beyond!!

Awesome doctor and staff! Very knowledgable friendly and professional. They explain everything…read moreand include you in planning your care. I love the patient portal they have. You can see all of your labs and appointments, when you are due for exams. Would (and have) recommended doctor makulski to family and friends!

They never answer their phone or call me back after i leave messages, ive called at least 23 times…read moreto make my Appointment... 3 days already and im still waiting.... They do great work i just wish i could make my Appointments like the dentist wanted me too.

My 21-year-old daughter had five teeth removed here, and while the procedure itself went fine, the…read moreway her injury was handled was really disappointing. When I picked her up, she had gauze covering her lower lip and chin. No one said a word about any injury. Once we got home and changed the gauze, we realized her lip had been hurt (had a large, ~5mm hole with a scrape going about 1/2-inch beyond her lip). It only got worse over the next few days, and it's been embarrassing for her--especially since she works at a busy checkout where people see her face all day. I called the office and the assistant apologized for the doctor, but at her follow-up, the doctor didn't even bring it up. When she asked him about it, he just said "Oh, it'll heal" and moved on. I couldn't believe how dismissive that was. A dental professional friend told me this kind of lip injury is very uncommon. Even my daughter's hygienist was shocked that it happened--and shocked it wasn't acknowledged at all. Mistakes happen, I get that. But when a patient leaves with a visible injury, I expect honesty, compassion, and a sincere apology. None of that happened here, and that's why I can't recommend this practice.

The staff in the reception area are very friendly, and make you feel welcome. The Dr. really knows…read moreher stuff. The problem is when I go through a test to correct something and the decision is made to do nothing, not even mentioning it to me nor discussing it with me in any way is really upsetting. That supersedes the entire experience.

I haven't ordered any glasses yet, but I have had my eyes tested and examined there. Top notch…read moredoctor, technology, equipment, and staff. The best by far for my eyes.

The entire staff at Orthopaedic Rehab Specialists-West Ave., Jackson, MI put you, the patient…read morefirst. The atmosphere at West Ave. is welcoming, friendly and always professional. My PT'S, John and Taylor were extremely knowledgeable about my condition, supportive and responsive to my input, and tailored a rehab program that in 3 months had restored my ability to perform several every day physical tasks that I had significant difficulty with. My observations were listened to and my questions were answered. Thank you for your care, expertise, encouragement and support.

Cory is absolutely the best and support staff and assistants are wonderful. I've been there in the…read morepast for several concerns and will be going again for a torn muscle in my shoulder. I refuse to use any other physical therapists including those associated with my preferred medical providers at University of Michigan. 3/14/24

Keep me on my feet very precautionary the staff and doctors are all very informative. Make me feel…read morevery comfortable and confident in their work.

Jordan is the most caring person you will ever meet. His bed-side manner is outstanding. He takes…read morethe time to understand your situation and treats (adjusts) you as needed. If one type of adjustment doesn't work he always has other ways to try to fix it. He has a roller table to help relax you before he begins the treatment, if you choose. Jordan loves his work and is very knowledgable and it shows in the way he treats his patients. Alexa, the first face you see is wonderful, she always has a smile that lights up the room and makes you feel welcomed and comfortable. She greets everyone who comes in the door. Jordan and Alexa will make your chiropractic experience seamless, you will wonder why you didn't go there sooner. We love them.