I had my third surgery by a surgeon out of Ann Arbor and my shoulder is doing great!!read more

Terrible service. Had 3 appointments with Dr. Doane. Every one of them I was there 2 hours past my…read moreappointment time before he even came into the room. Once he came in everything seemed super rushed and he didn't stay in the room with me for longer than 5 minutes each time. Didn't bother to ask if I had questions or concerns. After I'm done with my PT at his office I will not be returning. And I will not be recommending his office to anyone in the future.

Will have seen them several times They messed up on my last Diagnosis and takes a while to get…read moreback to see him to fix there mistake. But maybe worth the time . But when you take into consideration the office staff the at the front desk they rate a "0". Every time I have been to the Jackson office they were argueing with someone on the phone and will make you wait on hold just because they can.

Parking is IMPOSSIBLE!!!!!!Rarely able to drop off in front of building because no one monitors…read moreleaving empty vehicles blocking drive. Be prepared to walk. We have had to walk in pouring rain last 3 appointments.(we require weekly appointments) very difficult for my elderly mother. Always a long line to check in, SLOW but once you reach a person they are always helpful, friendly and knowledgeable.. X-ray techs, cast girls, PAC's & Doctors great! Parking makes it a miserable experience. There used to be an awesome security guard BRIAN that met you with a SMILE & a wheel chair kept traffic moving an made it a 5star experience. We miss him. New security guard is hard to find.

I was AMAZED at how nice and welcoming everyone was. It was honestly a breath of fresh air. I sat…read moredown in the waiting area for a total of 2-3 minutes, then they got everything rolling. I was in and out within an hour... X-rays and all. From the woman who checked me in, to Ryan who asked questions/background information and took me in for X rays, John (?) the X-Ray tech, to Dr. Medellin, the woman whom I gave my discharge papers, and the woman who scheduled an MRI and Occupational Therapy for me; everyone was absolutely amazing. Hats off to you, Henry Ford Allegiance on outstanding patient care. Above and beyond!!

The entire staff at Orthopaedic Rehab Specialists-West Ave., Jackson, MI put you, the patient…read morefirst. The atmosphere at West Ave. is welcoming, friendly and always professional. My PT'S, John and Taylor were extremely knowledgeable about my condition, supportive and responsive to my input, and tailored a rehab program that in 3 months had restored my ability to perform several every day physical tasks that I had significant difficulty with. My observations were listened to and my questions were answered. Thank you for your care, expertise, encouragement and support.

Cory is absolutely the best and support staff and assistants are wonderful. I've been there in the…read morepast for several concerns and will be going again for a torn muscle in my shoulder. I refuse to use any other physical therapists including those associated with my preferred medical providers at University of Michigan. 3/14/24