Sucks!! Doubled the rates without notifying anyone. NEVER WILL I PARK THERE AGAIN! Talked to a manger who was less than helpful, if that is possible in the business world, and solidified I WILL NEVER PARK HERE AGAIN! read more

DO NOT PREPAY for ParkAtlanta. Which I did, pre-paying $57 for ATL West Parking. I returned on a later flight which arrived 4 hours later than my expected arrival time. The machine said I owed $64 (a $7 difference). If I had swiped my credit card, I would have DOUBLE-PAID, the $57 PLUS the $64. I pressed the button to speak to a representative, gave her my name and Reservation Number. Instead of charging me the additional $7 difference, she charged me a Full Additional Day of $16. As cars were waiting behind me to leave the parking garage, I paid the incorrect amount of $16 rather than arguing that I was being overcharged. What would have happened if I returned home early?... would ParkAtlanta have refunded a portion of my pre-payment? No. It is better to just take a ticket when you arrive, and pay on your way out. DO NOT swipe your card when they try to DOUBLE-CHARGE you. read more

sitting here at the moment waiting for a manger because they don't have tap pay. but yet but oh yet they charge an arm and a leg to park here but doesn't have upgraded machines!!!!!! I'm just sitting here! The manager arrives I pull up to the cashier booth and had be back out of the lane for the cashier booth so that they can do their "necessary sign in to do tap pay. What a joke! this company is joke. I'm so frustrated. read more

This occurred on 10/23/2024 around 2pm. not kidding. The driver called 22B (I was lot C). That was me. I was the first one. She (and I) couldn't see my truck. She told me to get off and look for it. She basically kicked me off the shuttle and I spent about 20 min looking for my truck but I found it This is totally beneath almost any level of service I have ever experienced. To anyone who uses this company. You're on your own. read more

My husband and I parked in ParkATL back in June when we flew to Scotland. We had reserved the park in advance. We had no problem at the onset; upon return, however, we were unable to leave without using our credit card which had already been charged $159 for the park. Now we are out $318 for the charge. My husband has called, emailed, left messages, begged for assistance. Nothing has worked. On 9/23/24, he received an email stating that he would receive a phone call betweven 11:00 a.m. and 1:00 p.m. to resolve the situation. What a joke! It's now 1:35 and nothing. We won't be duped again. No doubt, if we had somehow underpaid, this organization would have a collector at our door for charges owed. Looks like litigation is in our future, just for the principle of the situation. read more

I prepaid for parking, upon exiting I was asked to insert the CC, it was charged again, refund was approved Nov 11th I still have not received the credit on my CC, I have called 3 times already with no response. read more

Over the weekend we made a reservation at ATL airport ParkATL Select. The machines to get into and out of the parking were not working properly. It looked like a software issue to me. It was an issue for every car. The human had to get on the intercom and ask for reservations info. WHY DIDNT THEY ADF STAFF TO FOVER THE PROBLEM??? It took 20 minutes from the time I was in my car at the machine to exit for the operator to answer the intercom. Fire everyone and start over. A DISASTER. read more

Genuinly shit service. Got kicked off bus 2 times, and accused of skipping the line after getting kicked off a bus that we waiting 45+ minutes for because it was full. Very rude guy at the airport line talking to us like we were the idiots. After all this tweakery, the machine at the exit was broken and took 10+ minutes to get it fixed and was locked in. NEVER USE THIS SERVICE. read more

PARKatlanta is exactly what you get when a company is given way too much power. Anyone who has experienced this company will probably agree that they are way too aggressive. Read anywhere and you will find lots of people who have received a ticket for a broken meter and were ticketed within a few minutes. Mayor Kasim Reed even wants to switch over and allow the city to do the work. The truth is PARKatlanta is a outside corporation that makes a killing off issuing cations and what is interesting is the company behind PARK Atlanta does not do enforcement in any other state/city, ONLY in Atlanta. PARK Atlanta is run by Duncan Solutions, which is in Milwaukee, Wisconsin. Though for business reasons, they have it held under Professional Account Management, LLC. Duncan Solutions main focus is in making parking meters. Park Atlanta pays the city of Atlanta at least $5 million a year. Back in 2012, Atlanta City Councilman Kwanza Hall was telling news reporters from WSB-TV that with all the complaints and resources that the city and his office uses to handle all the issues, it actually cost more than $8 million. Here is an article about PARKatlanta writing fraudulent tickets http://www.cbs46.com/story/16902361/parkatlanta-writing-fraudulent-tickets All we can do is HOPE that PARK Atlanta's contract expires in 2016!!!! read more

ParkAtlanta - PARKatlanta illegally parked in handicap by Grady, so they can walk around the Georgia State University area to issue tickets. - Public Services & Government Near Me - Atlanta, Georgia

I paid for my parking space but my account has three vehicles and it defaulted to the wrong one. Space was numbered. The app never showed or asked which vehicle. Once I paid there was no way to back out the transaction. I figured it would be ok since I had paid for the space on my account. I came back and my car was booted. Cost $75 to remove the boot. Two other people were booted in the lot next to me. They had also paid for their space. Took 25 minutes to get the boot removed. I had no choice but to pay. He said it did not matter that I had paid for the parking. read more

If I could give negative 5-stars, I would. I am so freaking mad right now!! Per my previous review, I got mailed "tickets"/a statement from ParkAtlanta about three tickets I didn't know I'd received. Well after the fact. Fine, ok, you threaten to report against my credit and go to collection, so I pay your online fee ($150 of tickets plus fee) to just get it out of the way. So what do I get in the mail in the last week? (BTW, said tickets are from Aug and Sep, if that gives you a clue of their process and practices) Two letters- one from ParkAtlanta with FOUR tickets listed (no, I never got an actual physical one from the one I didn't know about, which was oddly dated btwn the others...) and a threat to boot my car if I don't pay $200 immediately! The other letter was from a collection agency, with harsh language, about one of the paid tickets. WTF??? The person I talked to on the phone- oh wait, noone at the collection agency answered so I called ParkAtlanta- was short-bus-special. I had to sit on hold while she confirmed the three paid tickets, and then be talked down to (really?!) when I asked for a physical copy of the fourth phantom ticket. #epicfail. No money from me without proof of what I owe . . . especially since they can't keep up with what has actually been paid! read more

I think we can all agree this business is a joke. I pulled up to a bar to find the parking meter was out of order. Thankfully, I took a date stamped picture of the meter. Guess what? I came out of the bar to find a ticket! Oh, and it gets better, the meter was miracuously working again when I left! Not a surprise. The ticket was $35! I appealed the ticket, sending in a picture of the non working meter and was told I still had to appear in court. I live 55 minutes from the city! From the date of the ticket to my day in court it was 8 months. I sat in a court room with 27 other people that had the same problem, non working meters yet we all had tickets. Looking for a racket? Save your time Scooby Doo-this is it! Thankfully the ticket was waived as was the fee but why did I have to appear? Why not waive this and save the city and my time? read more

I'm giving PARKatlanta an above-average 2-star rating because of my last experience with them. I went to the Barnes & Noble bookstore at Georgia Tech and parked on Spring Street. The street parking spaces are metered by PARKatlanta. When I went to the meter to pay (rate: $2 per hour), the display on the meter said "Please wait a moment" with a picture of an hourglass. I waited, but the screen never changed. The machine was unresponsive. I gave up and went inside the store. I was in and out in less than 15 minutes. When I returned to my car, I encounterd a PARKatlanta officer standing behind my car, typing information into his handset. I told the officer the meter wasn't working. I walked to meter to show him. Of course, the "Please wait a moment" notification was gone and the meter seemed to be working. The officer told me someone else had just told him the same story, so I wasn't the only one. The officer was stern with me and kind of had a bad attitude. After politely pleading with him for a bit, he let me go with a warning. However, he still had to finish writing my ticket since he had already started the process. The ticket looked like a regular PARKatlanta parking ticket, except there was no amount due and the citation was specified as a warning only. That was nice of him because in my experience, many parking enforcement officers can be jerks. The officer told me the correct course of action for a broken meter: Call the phone number on the meter before leaving your vehicle and report the broken meter. That way, if a ticket is assessed, it can be fully reversed by the PARKatlanta office. PARKatlanta officers are really good at their job. Over the past couple years, two of my friends got ticketed by PARKatlanta for parking in Home Park, the residential neighborhood north of Tech. Street parking in Home Park is permit only from 7am to 7pm, seven days a week. One of my friends got ticketed ($25) for parking in Home Park in the middle of the day on a Saturday, but he was able to get out of it by appealing online. Another friend parked in Home Park after 7pm, but she got ticketed ($25) for parallel parking in the opposite direction of traffic. Most recently, earlier this year, a friend got a $40 ticket shortly after her meter expired close to Tech Square in Midtown. These guys are ruthless. read more

I think I've figured out why everyone in town is so upset with this company and our newly installed parking meters... they're really good at their job and we're not used to stuff like that. Trash pick-up is done by about a dozen or so people and they only work once a week. No one can seem to figure out anyone's water bill and even begging won't get them to dispatch someone to your property. Are you trying to tell me that not only do I have to pay to park on a city street, but if I don't someone is going to write me a ticket?! YEAH RIGHT! This is Atlanta. We don't pay to park on the street. I once left my car parked in front of a meter on 11th St. and forgot about it for almost 3 days. I remembered where I left it when I woke up for work on Monday and it was still there. No tickets. No boot. No big deal. Believe it or not, I normally don't disregard parking meters... even when I knew no one was looking. Being righteous became really frustrating when I didn't have any change, so I definitely appreciate all of the new credit card and cash meters that have been installed. It makes doing the right thing easier. Unfortunately, there are several streets in Buckhead with coin meters and earlier this week I found myself driving around in circles trying to park for the Elite Holiday Event. There were lots of spaces available, but I didn't have any change. I ended up stopping by a gas station to trade three one dollar bills for 12 not so shiny quarters. I parked at 6:53, deposited my coins, and proudly walked up to Fado knowing that I paid for more than enough time ($3 = 1.5 hours). I knew my meter would expire a few minutes before the party ended at 8:30, so I put on my coat around 8:15 and said my good-byes. I remember being really proud of myself for leaving early to fulfill my parking obligation... the feeling was short-lived as was greeted by a red, black, and white piece of paper from Officer Phillip when I got to my car. Despite having all the best intentions, I was late. My meter expired at 8:23 and I was ticketed at 8:28. DAMN! How in the hell did they catch that so quickly?! Oh, these meters have sensors to detect violators wirelessly. Kudos to PARKatlanta for being really good at their job. Maybe one day they can teach Atlanta Watershed Management how to electronically read their meters too. That would be great. read more

ParkAtlanta - Public Services & Government Near Me - Atlanta, Georgia

8mins exactly -- according to the ticket -- late to my car. $35 fine. Enough said ParkAtlanta by GaTech Barnes & Noble can go to hell. Every single one of the group. You see their cars parked @ every corner just waiting for your time to be up. I won't be surprised if the employees get points for given the most tickets on any given day. I am okay w/ getting a fine for not being to my vehicle on time but a flat out $35 fee for ANY lateness whether it be 1min or 20mins is plain ridiculous read more

ParkAtlanta - Public Services & Government Near Me - Atlanta, Georgia

If I could this corrupt company 0 stars I would. On 8/17/17 I was wrongfully given a ticket by a officer who stated a sign posted suggested "No parking anytime" which it did not. I decided to contest my citation and provide evidence to only get back via mail that "my evidence was insufficient" (Total BS). After doing my research it is too much of a hassle to even take this bullshit to court as the fine imposed would be up to $1,000. It is so sad to see the city filled with such a corrupt company and corrupt officers willingly to wrongfully take money from hardworking consumers just to make a dollar. Isn't enough of that going on in the world already? Apparently with this company greed is their primary concern and it is pathetic. I'd stay far away from this area if I was visiting Atlanta or just going downtown to have fun. If you do frequent this area pay for deck parking or catch the train. It's not worth dealing with the hassle of going through unnecessary parking fines for something you did not do. read more

While I agree with David, they certainly are too good at their job, I still hate these bitches. I happen to own a house in a semi-sketch area with lots of one way streets, a couple of bars and restaurants, and almost no one has off street parking. The parking situation can get a little hairy at times and on the occasions when I get home late I can't always find parking remotely close to my house. When this happens I will try and squeeze in between jackasses who give themselves too much room. Perhaps they are parked about 3 feet from the yellow curb line. When there's nothing available I will try and squeeze into this large curb line area because I prefer to be near my house and not walk 2 or 3 blocks alone at 3 am. With 2 feet of my car hanging in the yellow I have gotten a ticket by these asshole park Atlanta people who drive around trying to make their millions off of lowly homeowners who have no place to park and don't want to be jumped in the middle of the night. It makes me so damn mad. Some of you may think.. oh you are parking close to the end of a street, other cars might not be able to see oncoming traffic. Yeah, that be okay excepts it's one way going the opposite way of the street I parked on so there is really no need for extra room on the sides. ParkAtlanta.. leave the residential folks alone and go concentrate on the parking meters and high traffic areas. Leave us taxpayers alone. Funny thing is I might be okay with the contract if the City of Atlanta government put the money they made from this contract into the streets we drive on, but they don't. There is a pipe that has been leaking water for 2 months now around the corner and at least 3 huge potholes on the streets closest to my house and not a damn thing is done to fix any of it. So FUCK you ParkAtlanta for being so good at your job that you are taking my hard earned money and FUCK City of Atlanta for not doing a damn thing to make this city a better place. read more

How do I hate thee? Let me count the ways. As an aside, this review is also aimed at the City of Atlanta that implemented this garbage in the first place. Supposedly, Parkatlanta has been brought in to regulate parking to protect the residents of Atlanta. I for one do not feel protected, I feel hassled in my own neighborhood. It's obvious both Parkatlanta & our great city leaders created this as a gargantuan revenue raising scheme, changing parking restrictions in areas that consistently had other rules for years, posting confusing signs, creating limited time restrictions in shopping districts where 1 or 2 hours simply isn't enough time to shop and the restrictions are unnecessary based on traffic, and making it almost impossible and/or too miserable for residents to access local businesses. The Parkatlanta people hover around every corner like desperate addicts. They must get a commission on every ticket, because they are foaming at the mouth to find an expired meter. I pass them all over the Highlands, hiding on the side streets, waiting to jump on their next victim. At best, they are overzealous. At worst, they make it a pain to get around your own neighborhood. Businesses have to be losing revenue from this, because potential customers won't deal with these headaches. I now drive across town to shop where there is free, unrestricted parking. I don't want to deal with the parking nazis. Lost revenue from a local customer, local business friends. Sorry. Get rid of the parking zealots & I'll come back. I gave this 2 stars instead of 1 because, though they feel like a tacky, low-end police state, they are a slight improvement over the corrupt booters & towers that used to feed off of this area. At least Parkatlanta has not tried to ticket me in my own lot, which is more than I can say of at least one towing company that is hopefully being driven into bankruptcy by the new competition. read more

The other night I'd had a couple drinks in East Atlanta and spotted a PARKAtlanta vehicle skulking around the corner. Completely uninhibited, I started screaming at it, natch. "Fuhuhuhuhck you! Fuhuhuhuhck you! I hate you, PARKAtlanta! I HATE YOU!" I bellowed, flipping the driver off with my black leather-gloved hands. **Note** I was raised to believe The Bird is nasty; I think this weekend might be the second time I've used it in my life. (That's what happens when your parents ground you for a month when they catch you spinning middle fingers at your big sister when she won't let you watch My So-Called Life.) "You are REALLY embarrassing me right now," my boyfriend chastised me. It didn't matter. I'd been waiting for that moment, and the perturbed expression on the driver's face while he sat at a stoplight made my night. (That and dancing to "This Is How We Do It.") Carping about PARKAtlanta's malicious ticketing practices could consume pages and pages of your time. If you'd like to read about my personal experiences with this greedy organization, check out my blog post entitled "Ugly Rita Meter Maid" at bobbinwages.com/blog. Let me just close by saying that PARKAtlanta is an unethical for-profit company that clearly demonstrates what happens when cities become unconcerned with citizen well-being and privatize what they are too incompetent to handle themselves. PARKAtlanta detracts from Atlanta's sense of community and the rise of local business--and frankly makes me afraid to go out for fear of receiving a bogus citation. read more

I'm torn when it comes to PARKatlanta. On one hand, I understand it's their job to find and ticket illegally parked vehicles of any kind, and on the other, I feel as if all of their little white vehicles driving around are my mortal enemy and the absolute enemy of joy. My first experience with the less-than-happy-to-be-alive PARKatlanta staff was in L5P. I was walking up to my car in front of Outback Bikes. I was literally 15 feet away from the machine and the woman was already typing up the ticket... 1 minute before my time was up. I had my credit card in-hand, but she was adamant about giving me this ticket. Her words -- "I've already run the ticket. If you want, you can take this down to City Hall to dispute it." Unreal. The other side of this crappy situation was the visible vandalization of the pay machine in L5P. Glue in the coin slots and credit card slots, graffiti all over, cracked screen.... a real looker. I asked the woman who was in charge of keeping these in check and free of ware, etc. Her answer -- "Well, I don't know." The day just got better. Despite my less-than-desirable experience with my first ticket, I am happy to see PARKatlanta taking care of other drivers mal-executed parking jobs. Some people decide to do things with their vehicles.... just ridiculous. Down those who drive and park like jerks. For that, I'm thankful for this service. I think I'll end with this -- My favorite bumper sticker I've seen in Atlanta reads "Nobody Likes PARK Atlanta." read more

Criminal. This 'company' and their contract with the city is criminal. Twice in the last week I've had problems with Park Atlanta. On Friday, trying to pay the meter to park in Little 5 Points, the stupid machine keep spitting back my perfectly good $5 bills. No wrinkles on them - perfect shape. After a dozen tries, I reluctantly tried my credit card. 4 tries and no luck. I moved my car at that point to pay a perfectly reasonable human being $7 to park. Great. Move to midtown - park to eat quickly @ Noodle. The machine here won't work. Give it a few goes and give up. Call Park Atlanta on the phone number on the machine to report it not working. Go eat, come back to ticket. If they aren't going to put machines on the streets that work, they shouldn't be able to write tickets. This company should be jailed for their actions against the citizens and businesses of Atlanta. If I have a choice between going somewhere that I have to pay Park Atlanta to park vs. not, I am not going to those establishments. They should revolt against this conspiracy and demand the contract and Park Atlanta to leave this city. If you don't know what I'm talking about, here's a few articles to read: http://www.myfoxatlanta.com/dpp/news/local_news/City-Told-to-Pay-Park-Atlanta-$3.6M-20111121-pm-pk http://www.city-data.com/forum/atlanta/1106149-park-atlanta-new-mafia.html http://www.atlantabusinesslawattorneysblog.com/2011/12/arbitrator-sides-with-atlanta-business-in-contract-dispute.shtml read more

This company is very unprofessional. It seems like a company went out and scouted all the rejected mall cops & gave them badges to make them feel special. If you file an appeal with their online system it will get rejected - even if you submit photographs that prove you were wrongly ticketed. I once parked on 9th in front of Arden's Garden, went in to get a bottle of juice, came out & there was a ticket! I don't know where they hide, but I do know they are slimy scumbags. I cannot wait until their contract ends with the city. They make me embarrassed to be an Atlantan. read more

- Strike one - I parked in Tech Square for 15 seconds - literally just stepped out and crossed the street to visually check if there was a dropped Google Glass. On my way back to the car, I make eye contact with the Park Atlanta officer 50 feet away and she RUNS up to my car and says the plate is already in the system - bitch, you haven't even walked up to my car! I was very upset at this point, but what kills me is that she says she's sorry with a huge grin on her face. I was seething with anger and so traumatized at this point I had to take an hour in the car to cool down in order to drive safely. - Strike two - signage at Tech Square says "4 Hours Max", then "Sundays and Official Holidays Exempt". I got a ticket for 150-86(B), which I can't even find online, so I'm assuming this is what it was. The signs set you up for failure. Why not say, "4 Hours Max at ALL Times"? JFC! - I didn't contest both times because I would be out of town within the court due dates, but you bet I would've fought - even if I lost, it is the principle of the matter that's important. Atlanta, I try my best to give back to you - I work on civic hackathons to develop apps aimed at improving the city and volunteer at many organizations. I want the city to take a hard look at Park Atlanta, and I'm sad that I know the city won't because the money is just too good. All I ask is that you do your job without misunderstandings and schadenfreude pleasure. read more

I wish I could give these criminals a lower review than one star. They just ticketed us $100 for parking a scooter in a "sidewalk." This was in the middle of 5 Points were several other bikes and scooters are parked. Our scooter was chained to a provided bike rack-- so how can we be in the WRONG PLACE?! There is no signage explaining what is a "sidewalk" and what isn't, as the entire walking space is rather large in front of the 34 Peachtree Building. We took lots of pictures and will fight this ridiculous ticket. PARKatlanta-- You are STOPPING Atlanta residents from enjoying our downtown space!! I hope you realize you are HARMING Atlanta by writing tickets like this. read more

I really wish I could give PARKatlanta no stars. And seriously, there is zero incentive for them to not suck, considering the contract they have with the city. And why did I get a ticket notice in the mail, telling me I hadn't paid (of course not, you assholes; this is the first notice you've given me that I have a ticket). They didn't leave a ticket on my car. They didn't send me an initial notice of the ticket. That means I missed the opportunity to contest the ticket (which is a mighty short window, by the way), and then the fee for the ticket went up, because I never received any notice in the first place. I called. Asked what I have even done to merit the ticket, and what proof they have. You know what the proof is? I have to take the ticket number and look online (this helps if I KNOW I have a ticket), and then I find a photo of MY CAR. And a photo of the SPACE NUMBER in which I was parked. They do not give any other evidence, like what was on the actual meter, or when my time on the meter expired (which they should have because they have a completely electronic system). Seriously? I'm paying the ticket because I want to avoid getting booted, and because there is nothing I can do. However, I'm also digging up that receipt to check the time of expiration to compare it to the ticket time. Then, I'm filing a complaint with the Better Business Bureau. Just an FYI, they have an F with the BBB. It is ridiculous to expect me to pay a ticket I DON'T KNOW I HAVE. AND STOP LYING TO ME THAT I RECEIVED ANOTHER NOTICE OF THE TICKET. Greedy lying liars. Atlanta, you suck. I can't wait to move. read more

They are con artist! I lived many cities but private ticket company back by City of Atlanta is crook operation. I had parking citation which paid for parking in midtown my condo in Atlanta. I paid it got car there was ticket they sent notice two days later. I paid before double to $50. So I get notice month later her saying I had another citation but here's thing never saw one on car and never receive letter staying had another until month later. This reeks of con artist! I called service they prompt me to look at video of car with ticket on it. That means nothing because can't make out ticket date. This company tired boot before saying didn't pay parking meter but had proof did so had take boot off. They are scam artist and city must be getting cut. read more

Ugh! Tried to do the right thing and feed the meter and the meter is broken. There happened to be a ParkAtlanta guy right behind me ducking into a convenience store for his bag of Fritos. I explained that I had put quite a bit of money in the meter and it was stuck on 30 minutes. After contemplating the situation for a few minutes, he finally put his Fritos down and put a dime in and it advanced - I told him I didn't have $4 worth of dimes on me and asked what my alternative was. After hemming and hawing for a few minutes with all kinds of excuses, he painstakingly wrote a note for me to leave on my car reflecting the broken meter. Now, the meter does have an 800 # to call to report a broken meter - just call and give them the meter number. HOWEVER, the meter number apparently was hand written on the meter with a worn out black marker and the ink had worn off so it was unreadable. Very professional. I did make it back to my car later that evening without a ticket being issued. read more

If by doing a good job David means "writing people tickets while there is still well over an hour of valid time left on the parking meter", then he might be right. Otherwise, these meter maids are exactly as incompetent as perceived. Granted, my ticket got dismissed due to the meter being "broken". Still, why couldn't the meter maid take a look at the meter and realize I still had 1+ hour of valid time? I guess this job is for those who can't cut it at the burger king down the street. read more

Negative Stars Needed! Beware to all that try to park anywhere in Virginia Highlands. Park Atlanta will be stalking you. The meters are confusing, rarely work properly, and Park Atlanta takes advantage of this. They are extremely aggressive in writing tickets. They are basically paying the city of Atlanta 5 million a year to look the other way at their corrupt business practices. They are killing the shops & restaurants in VaHi. Park Atlanta needs to get out of Atlanta. read more

Park Atlanta can suck it! War on terrorism? How about we start with these people! Went to traffic court today (let me just say that's the most expensive pho I've ever eaten... and they forgot my Thai basil!) and sat by a lady who got a ticket for taking 50 seconds too long to get her life together before she pulled off. Park Atlanta has NO CHILL... read more

David's right - they are very good at they're job. Wife and I stayed in a downtown hotel last night to get out of our cramped apartment before her big test. So, being a tightwad, I parked in an on-street spot and paid $3.50 for a night of parking instead of the $20-30 hotel parking costs. This morning at 7:10 am we walk back to the car to find a PARKAtlanta lady writing us a ticket. No lee-way at all. But, of course, consistent enforcement is fine. The real problem is that parking is overpriced in many areas most of the time. Two dollars an hour is fine for Peachtree Street during busy hours, but it is almost always too much for West Peachtree Street, which now goes completely unused. But PARKAtlanta doesn't care because their business model revolves around writing tickets - not selling parking. read more

In December, my wife & I parked on Crescent Street to go to dinner. We attempted to use the PARKatlanta kiosk to pay for our parking. The kiosk did not respond to any commands or the attempt to use a credit card to pay for parking. Left a note on the dash that the kiosk was not working. Received a overtime parking ticket & disputed the ticket. Went to traffic court, explained what happened to the City of Atlanta solicitor staff. They were indifferent & took zero responsibility for their inoperable payment kiosk. Revenue generation racket with no integrity or due process. Just another example of a very poorly run city government. read more

I wish people would quit complaining about getting ticketed no matter how soon they were after their meter expired. You were parked at an EXPIRED METER, get over it and pay the ticket or stop driving in the city if you can't handle the simple rules. You are ruining the legitimate arguments actual residents and businesses of the city have. That said - I HATE ParkAtlanta. I live in midtown and PAY for a residential parking permit to park outside my house that is clearly displayed on my windshield as it should be and I STILL get tickets!! Every time I have to go in person to dispute it and it takes time and money and effort that is not necessary for you being a moron. How about actually training your employees? Or if you don't care, how about refunding my permit that is obviously just a way for you to get more money out of the residents of the city? Face it Atlanta, this was and still is a bad job of enforcing what I think is a good idea. Too many people come into the city and have no thoughts about anyone else in regards to blocking driveways, illegally parking, etc. However this has only added to the problem. Fix it, you have $5.5 millions dollars a year from ParkAtlanta (that is what you said would be coming in through revenue to sell this crap to us) through tickets, quit wasting the money and DO YOUR JOB! read more

As a GSU Alum, I've had numerous run-ins with Park Atlanta, but today I'll talk about my most recent experience on Peachtree Street in Midtown. Here's a breakdown of what happen and the BS I had to deal with. I parked and exited my vehicle. Someone was currently paying their meter at the machine, so instead of waiting, I used the mobile app ParkWhiz (which is awesome!!) to start the payment process. I used my phone to scan the QR code and input my parking space number. Then, I started walking away from my car while using my phone to submit the payment. Once I turned the corner, I stopped walking because the app said the card on file was outdated. So, I start inputting my correct credit card information. The app the asks for the parking space number again, which I forgot, so I start walking back to my car. *Keep in mind this probably took 2 minutes.* During my walk back to my car, I see the ParkAtlanta guy putting a ticket on my car!! What the!?! Where the hell did he come from?! I start yelling "Excuse me! Excuse me! What are you doing!?" He say's I'm getting a ticket, because I didn't pay. I told him, I have been in this space for literally 3 minutes and I'm currently in the app right now paying (I show him my phone). I demand him to remove the ticket. He says that he can't but he'll call his supervisor. After he's on the phone with his supervisor for 5 minutes, he removes the ticket and drives away. Really ParkAtlanta!? Cut me some freakin' slack! Lesson learned? Complete payment before leaving sight of your vehicle. read more

This company exemplifies corruption and also impersonating police officers period I did not vote for this company I do not respect their ticket givers as officers of the law because they are not. I am handicapped it was giving a ticket for parking and a area that was not properly signed for no parking. I had to walk a block and a half with a cane in the rain to park legally and still got a ticket now I have to go to court to fight it. This should be illegal this is extortion and if enough people complain and filed lawsuits against these police impersonators then we will be rid of them. read more

I wish I could give negative stars. I parked in Virginia-Highland on the street at lunchtime. I visited a local business for less than 20 minutes. I saw no sign indicating that it was pay-parking. I came out to my car to find a lovely parking ticket for $35 on the windshield. Great idea city of Atlanta . . . PENALIZE people for supporting local businesses. Congratulations. . . you're turning a city built on southern hospitality into Cleveland, Ohio. Nice. read more

Park Atlanta is a real black eye on the city. Poorly run, terribly maintained, and corrupt. Another stumbling block to prevent people from spending time in town. Was it worth it City of Atlanta? Does all that revenue outweigh good will towards hard-working residents? I think not. It was just as good an idea as the redevelopment of Underground Atlanta. Park Atlanta must go. read more

The mayor is bragging about this company. I hope they work more closely with the city now that they are going to be "the Atlanta" company. I park using the app only. I've been doing this for years. I know that in New Orleans they are a problem & I've had poor experiences here as well. I suggest all app customers to take screenshots often if you park over an hour. read more

Hate, hate, hate Parkatlanta! Our meter expired by 3 minutes and it costs us $25. She must have been waiting around the corner for it to expire. City of Atlanta has lost our business for ever...no more eating at downtown restaurants, shopping at businesses, etc. F. U. Parkatlanta! read more

Scammers. Parked with one hour on the meter. Came back to see a ticket within 25 mins. Called up the supervisor after tracking down the ticket guy on foot and getting the number and exchanging some choice words with him, he seemed to get off on it. Supervisor said the system didn't even register my payment. No appeal given. Complete scumbags, out of pocket 25$. Don't park on street, rip off. read more