I would not recommend this facility to anyone. I started taking me baby there when he was 7 months old. The assistant director seemed to have a genuine care and compassion for children. I will say that most of the regular teachers in the infant room were kind and caring; however, as time passed, I started to notice many things that did not sit well with me. The first thing that became evident was the lack of cleanliness in the facility. I watched several people entering the infant room without shoe covers or removing shoes, which is a problem since the infants crawl, scoot, and play on the floors. My baby contracted several illnesses while attending this daycare. He was also sent home with a diaper on that was not his even though he had plenty of his own in center and 3 sizes too small. He had red marks on his legs and waist from the small size. The common areas, doors, floors, and walls were visible soiled. Another thing I observed which was infuriating, was several of the teachers in charge of the pre K children were consistently yelling at the children both during my drop off time and pick up time. This was done so in front of the director on more than one occasion. During one particular incident, it must have been apparent by the facial expression I was making that I did not agree with how I was observing the children being treated, the director took note of my expression and shouted, " have a great day!" to me over the classroom half wall. I overheard not only the teachers but the director, gossiping about some of the other parents of the children attending. I witnessed several teachers more interested in their phones than the children in their charge, all in sight of the director. Additionally, I was asked to pay an annual registration fee only a few months after paying this fee at enrollment. When I questioned the fee, which by definition is an annual fee, the director could not provide me with the enrollment agreement. Furthermore, she blamed the fee on the corporation stating that usually the fee is charged later in the year but this year they decided to charge it early. The last straw come when I picked my child up early one day. As I arrived to the classroom, I observed several adults in the infant room which I did not know and had not seen there before. I found my child asleep in a ball pit. He was in a position which looked like he was sitting with his legs extended in front of him and the upper half of his body laying over his legs. Essentially, folded in half. His face was visibly red. I imagine he was having some respiratory distress. This kind of sleeping is extremely dangerous and could have potentially resulted in serious harm and even death....Who knows if these kinds of unsafe sleeping practices had occurred prior to my finding him this way. I took him out and never brought him back after that day. When I reached out to the director, she admitted to all the items outlined in my complaint, but also tried to place blame on me for not bringing these things to her attention before. I spent several thousand dollars for care at this facility but the care received was not comparable to the cost. There are several much better options in the area for child care. Please do your research and stay clear of this facility and this director. read more
