I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

Would highly recommend checking this place out if you're looking to buy or just have some service…read moredone. The decor evokes a bygone era with old antique toy cars and signage and so does the way they do business. Not sure what other issues people had in these reviews but I've dealt with car places for decades and this has been the best experience I've ever had. We paid under 7k sticker on an older van. We didn't make anyone's month or probably even week when we walked out the door with a car. The old van we got started to have some malfunctioning of a door from an electrical panel getting wet about a week after we took it home. They fixed it at no charge to us and it wasn't because we complained or threw a tantrum. They wanted us to be happy with the purchase even though it wasn't a big sale. We will absolutely go back there for service and look there any time we look to purchase because of our experience. Side note: the waiting room is stocked with kids play table and loads of things to keep the kids busy.

My experience on 8/21-8/23 -- definitely not welcoming…read more On 8/21, I walked into the office and there were six people working there. Not one person acknowledged me until a young gentleman in the very back finally spoke to me. He said he was newly transferred there. Overall, it was NOT a very welcoming experience in Marne. Later that day, I went to the car lot and asked whether paying cash would help with putting some money down or getting a better deal. I was told, "No, because we make less taking cash." I then asked if the price was negotiable and was told no, they wouldn't come down on the price. Later that evening, I used their online chat. A woman took my name, phone number, and my offer and said she would pass everything along to the manager to see what they could do. That was 8/21. Today is 8/23, and I still haven't received a phone call, text, or any response whatsoever. Communication and customer service go a long way when someone is seriously considering purchasing a vehicle. Unfortunately, my experience here was enough that I would personally avoid this place.

We were hit in our 2011 Toyota Sienna and the van was totaled. No one was hurt in our family of 7,…read moreso we knew we wanted another Sienna. Crown was the easy choice and worth the drive from Grand Rapids. They got us into a used God Certified Sienna. Every interaction was honest and thoughtfully explained. Thanks to Cam, Nate, and the whole team at Crown. We will be back to Crown for sure for future needs.

My wife brought our car to Crown Motors Toyota for an oil change…read more She was told that the left and right sway bar link had a torn boot. We scheduled another appointment with them to have the parts replaced. We dropped of the car and Toyota called us that they couldn't replace the sway bar links because they were not OEM. They put everything back together and I ordered the sway bar links myself and have them installed by an independent mechanic. To my surprise my mechanic called me and said that the sway bar links are in good condition, no torn or cracked boots, no need to replace. How can I trust Crown Motors Toyota to service our vehicles?

This review is for Zeilger Automotive Groups Ford ESP's. I purchased an extended ESP from them…read moreseveral years ago, and was led to believe I needed to extend it again. I contacted Bob Cline who spent considerable time sorting it out for me. They have some of the best prices on Ford ESP's, which you will want if you intend to keep your car past it's initial factory warranty. Use the website for quote http://www.zeiglerfordesp.com/

Purchased a used van and asked them to check the front end before purchase. The sales man, Mason…read moresaid it was all good. Later found missing and loose bolts that could've led to the wheels coming off. After I repaired that the van made it about 3000 miles and the transmission went out stranding me. Tried calling the dealership several times, but when I explained the problem, they kept transferring me to a line that no one answered. I don't trust them to sell safe cars.

In my 40+ years on earth, I have never come across a dealership as honest and kind as these guys…read more They are the epitome of honest brokers who are really gonna go out of their way to find you the best deal possible. No hassle tactics, very by the book, no hidden fees, and a lot of effort to make the experience as good as possible. From Apaya, to Nico, to Ben... pure class acts.

Bought a 2024 CX-30 from Apaya Nanjappa. He's a great salesman...very authentic. He never pressured…read moreme. He gave me space to make up my mind, but he was right there for questions when I had them. He's the top salesman across all of Fox Motors for a reason! Go see him. You won't be disappointed!

I just want to commend the very excellent service that my daughter received when she went to…read morepurchase a car this week. She is a college student and only had a budget of $2100 for a car. She got help from Devin and Jose. They sold her a car that was significantly over her price point but made it work with what she had. The whole process was great and she couldn't be happier with her first car. A big Thank You to everyone at John and Son's! Being a dad in California who couldn't be there with her during this process, I am thankful that she was treated so well. Jose, I really appreciate how you helped her. Please consider buying a car from this family owned business! They have a great website with lots of pictures and information about their inventory.

I have bought two cars from John and Sons. I'm planning to buy a third. They have some of the best…read moreprices in town and I've always been happy with the value for the price.

I bought a used preowned vehicle and the process was fairly quick and they allowed me to get the…read morevehicle checked by my mechanic. No strings attached! I really enjoyed my experience working with Matthew.

Marv's is the best! They were kind, transparent, fair, and I felt no pressure at all. They handled…read moreall of the paper work and were willing to work with us and our budget. The trade in process was simple and we were able to get a great deal on a very nice vehicle! I'll be coming back next time I need a car, and recommending them to anyone looking.

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

I wish I could give Austin Sheldon 6 stars. His attention to detail and willingness to go the extra…read moremile for his customers is unmatched. I just purchased my second vehicle from him. Austin will be my first call the next time a friend or family member is looking for a certified used vehicle.