Had quite the first car buying experience with these people..... First off it was very easy with…read morethe car buying process; went smooth. When I pulled off the lot after purchasing the car, the check engine light turned on. Texted my salesman and he said to turn around and they would get it looked at. I couldn't because I was in need to drive it home that evening. Week later there was the tire pressure monitor system on, check engine light, all tail lights went out and needed to be replaced and I was putting air in a tire almost every other day. Txted my sales guy again and he said it was unfortunate that this happens sometimes after getting the vehicle off the lot. After he apologized that it should have been taken care of before I had possession of the car; asked for it to be brought back and they would get the items we talked about fixed. They determined that it would be on them and taken care of and they did a good job with the entire process. Overall happy with my good used vehicle and appreciate the help Andrew gave me. He knew I financially couldn't take on the price of the repairs needed so he told me everything was on them. I will tell others of my experience here for sure. If you look into getting a car from them just test drive a vehicle more than once before actually looking into purchasing.... And make sure you ask for Andrew; he seems to be the most outgoing and the willingness to help you.

Purchased my current vehicle from Prince right at the end of 2022. Easy process, no pressure…read morepurchase, great value on my trade-in, nice people and family feel. Andrew was great to work with and ensured I got what I wanted in a vehicle. Corbin added to our vehicle conversations and was straightforward to work with on the vehicle trade-in making that process seamless. Last but not least, Charlie was also great to work with in getting all the financial paperwork set in stone! Great environment and great people at Prince Motors. I always recommend Prince when I hear of someone looking for a new ride.

Good experience here working with Matt P. Better than the…read more28th Street or Plainfield Avenue mega dealerships. Only negative would be that we felt pressured to buy the warranty on a brand new car. I'd steer clear (no pun intended) of this.

Worst service department around. Between the incompetence of J.R and John, I would take my vehicle…read moreanywhere else. They had it for a month, never even bothered to look at the vehicle, then gave a ridiculous quote. Then bothered to tell us that they couldn't even help us unless we wanted to pay money. Both David Vanderhyde Sr. and Davey Jr. should be ashamed. If you want a crooked place to take your vehicle to get swindled, then go here. If not, go anywhere else. This place is a pile of steaming crap. Edit- (4/23/26)- This dealership actively tries to take advantage of customers. I left messages to speak with multiple people and no one bothered to call back. I would never buy a vehicle here, or take your vehicle here to be worked on not even if you're desperate. J.R. In the service department Actively tries to take advantage of customers and the owners know about it. Especially Davey Vanderhyde. Just pathetic Edit - (5/7/26)- Ended up taking it to another well known dealer and I they were able to have it repaired in 2 weeks. We then found out that they ran the VIN of the truck through the Good faith warranty program and flat out lied to our faces. Again, the Vanderhydes are garbage people and if you want to be scammed, then go here. I'd also stay away from J.R., as he's a few colors short of a full crayon box.

I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

We were hit in our 2011 Toyota Sienna and the van was totaled. No one was hurt in our family of 7,…read moreso we knew we wanted another Sienna. Crown was the easy choice and worth the drive from Grand Rapids. They got us into a used God Certified Sienna. Every interaction was honest and thoughtfully explained. Thanks to Cam, Nate, and the whole team at Crown. We will be back to Crown for sure for future needs.

My wife brought our car to Crown Motors Toyota for an oil change…read more She was told that the left and right sway bar link had a torn boot. We scheduled another appointment with them to have the parts replaced. We dropped of the car and Toyota called us that they couldn't replace the sway bar links because they were not OEM. They put everything back together and I ordered the sway bar links myself and have them installed by an independent mechanic. To my surprise my mechanic called me and said that the sway bar links are in good condition, no torn or cracked boots, no need to replace. How can I trust Crown Motors Toyota to service our vehicles?

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

I wish I could give Austin Sheldon 6 stars. His attention to detail and willingness to go the extra…read moremile for his customers is unmatched. I just purchased my second vehicle from him. Austin will be my first call the next time a friend or family member is looking for a certified used vehicle.

I would give 0 stars if it was possible. I had a total loss of a honda crv and was looking for a…read morenew one. I found Wyrick had one on Facebook for slightly above what i could pay. I offered a price and was told they needed to check with the owner when they came back much higher than i offered i said ok thanks if there is more money in my budget ill get back to you. They replied trying to get me to finance through them to pay less i said no. They came back to me with a best and final offer which i was interested so i came in. He was selling a vehicle to someone else he ran us the keys said take your time test driving it. There was almost no gas he said if you buy it I'll fill it up. We went and put a gallon in just to test drive it. Drive great no issues. Come back ask him about the gas he said i drove it for weeks this car is 100% fixed nothing is wrong it's good to go. The person they are selling the car to are eating showing eachother pictures hanging out basically. We waited 3 hours outside in the car i sent my family to get themselves food for him to say are you coming back i said I'm still here. They came back alittle after finally our turn. Seemed great told us about his kids and dogs ect i told him about the terrible loss we had and how we needed this car. He never filled the tank because " our gas station is closed" after i waited hours to be seen. I drove home and to work the next day to find out it's saying check fuel cap. I message them like hey what's going on with this you guys said 100% and told me multiple times it has been inspected. They pretty much said that's what you get for buying used. Then said we should have gotten a warranty mind you he did not offer it to us until a day AFTER buying it the SAME Day i messaged him about the fuel cap. Then after i sent him his own messages about his claims of the vehicle they offered me a new gas cap which after looking up was .0001% chance that was the case. But he told me it was in the next day. I drove home almost home it comes on i let them know they claim they will work with me on it but i need to pay half for all repairs i said no you guys promised me this was 100% many many many times they said i lost MY "goodwill" by getting the price lower even though they came back to me with an offer and the offer was within NADA current market. They even try to say if i get it fixed with them i would need pay half of the gas cap they ALREADY gave me which did not fix the problem and they cut and took my old cap. Uh no. I was irate i do not trust them to fix my vehicle. RUN THE CODES MAKE THEM FILL THE CAR THEY WILL SCAM YOU FOR $1. My salesman will probably reply to this as he told us he does. He WAS a nice guy so we thought. Just think twice and do your research drive the car far so you can truly see its quirks. Im not saying every car is bad im saying they will lie to your face regardless as this was not a freak experience. I ran the codes they knew what they were doing.

Just purchased a 2016 Honda Pilot. Paul was exceptionally helpful and thorough!! Not only did he…read morelisten to each of my requests and needs, he was able to find me a car that was newer, lower miles and in absolutely pristine condition. Paul treated me with great respect -- something that as a single woman I have found in somewhat rare among car salespeople in the area. This was the easiest process ever! Highly recommend Paul and Wyrick!

It's been about a year since I visited this location, but I still think about the experience I had…read morehere and felt it was important to share. I was in the process of buying my first car and decided to visit a few different lots. Unfortunately, the behavior of the salesman showing me around this lot is the sole reason I chose not to move forward with purchasing the car I was interested in. As a young woman shopping for a car on my own, I was met with condescending remarks such as, "Why didn't your boyfriend come help you find a car?" This comment was not only dismissive but presumptuous--how would he know if I even had a boyfriend? It was clear he doubted my ability to make decisions independently, which made me feel undervalued. When I asked questions, he was dismissive and unhelpful, leaving me frustrated and disrespected as a potential customer. Thankfully, I went to another dealership where I was treated with respect and purchased a car completely on my own. This experience stands out to me because it shows how much a salesperson's attitude can influence a decision. I hope this feedback helps this company better train their employees on professionalism and customer service. Everyone deserves to feel respected and empowered during such an important purchase.

excellent staff, upfront on repairs, 100% lifetime warranty on all repairs. Low pressure, quality…read morepeople that are not only easy to work with but also professional. They seem like they truly care.

In my 40+ years on earth, I have never come across a dealership as honest and kind as these guys…read more They are the epitome of honest brokers who are really gonna go out of their way to find you the best deal possible. No hassle tactics, very by the book, no hidden fees, and a lot of effort to make the experience as good as possible. From Apaya, to Nico, to Ben... pure class acts.

Bought a 2024 CX-30 from Apaya Nanjappa. He's a great salesman...very authentic. He never pressured…read moreme. He gave me space to make up my mind, but he was right there for questions when I had them. He's the top salesman across all of Fox Motors for a reason! Go see him. You won't be disappointed!