This was, without exaggeration, the worst nail salon experience of my life…read more
I booked an appointment through their system, yet upon arrival nobody even bothered to check my reservation or ask for my name. Instead, they immediately tried to upsell me on extremely expensive services.
The most shocking part is that these prices are being charged by people who seem to lack even basic knowledge and skills in their profession.
First of all, hygiene standards were practically nonexistent. The older woman who worked on my nails wore no gloves, used a UV lamp as a hand rest, and there was no dust extraction system running, meaning I spent the entire appointment breathing nail dust.
Even worse, the tools used on me were simply wiped off and put back without any visible disinfection. Completely unacceptable.
The woman removed my previous set so aggressively that she removed skin along with the product. Instead of properly preparing my cuticles, she used an e-file in such a careless manner that she cut almost every single finger, leaving me with multiple open wounds.
I requested square nails, yet every nail ended up crooked and uneven. When I asked for a correction, I was told it was "too late." Too late for what exactly remains a mystery.
Then came the most painful part. She applied some product from an unlabeled bottle, calling it a "base," and spread it directly onto the open cuts she had just created. The burning sensation was unbearable. After that, she proceeded to pour gel over both my nails and the wounds.
Throughout the entire appointment, instead of acknowledging her mistakes, she repeatedly insisted that I was "allergic" in an apparent attempt to excuse the pain and burning she had caused. I am not allergic--this has been medically confirmed, and I have been getting my nails done regularly for over 10 years without ever experiencing anything remotely similar. Open wounds covered with chemicals are not an allergic reaction; they are the result of poor technique and negligence.
I was in so much pain that I asked her to remove everything immediately because I simply wanted to leave.
I walked out with bleeding fingers, damaged nails, and paid $25 for this experience. Had I not been desperate to leave because of the pain, I would not have paid even $1.
The final appearance of my nails was honestly heartbreaking. I would never allow a client to leave in such a condition.
Absolutely unacceptable service, terrible hygiene standards, lack of professionalism, and complete disregard for client safety. Looking at my fingers now, I finally understand why so many people avoid this part of town. I would strongly advise anyone to stay away from this salon.
I am attaching photos from the apocalypse I experienced. Rest assured that this will be published everywhere.
