I ordered grub hub delivery to my job and the delivery driver messed up the delivery of my order. Sree at this location personally called me to apologize and helped me work out a solution to get my items. I've never been to this location but really appreciate her customer service and the way she reached out to help me. read more

0 stars if that were an option. Absolutely terrible experience. We went to Paris Baguette in Plainsboro to purchase a $50 cake for my son's birthday. We specifically ordered a strawberry chocolate cake. When I asked the employee when the cake had been made, she told me that it had been made that same day and was fresh. Based on that information, we trusted the bakery and took the cake home. What we discovered when we opened the cake was completely unacceptable. The strawberries on top were already spoiled, and the strawberries inside the cake were also spoiled. Even worse, the cake we were given was not even the strawberry chocolate cake we ordered. It was a strawberry matcha cake. The matcha/tea flavor meant that my children could not eat the cake at all, which completely ruined what was supposed to be a special birthday celebration. This was not a cheap purchase--we paid $50 for a birthday cake--and we were told explicitly that the cake was fresh and made that day. Receiving a completely different cake containing spoiled fruit is simply unacceptable. I am extremely disappointed with the quality control, accuracy of the order, and the customer service. A birthday cake should not come home with spoiled fruit, nor should a customer have to discover that they were given an entirely different cake than what they ordered. This was one of the worst bakery experiences I've ever had. I would not recommend this location and will not be returning. read more

I'm a fan of Paris baguette. But this place never has any of the staple pastries on the shelf. They have some lying there - and if you go towards the second half of the day - you'll barely find anything in the pastry shelves. The staff is always confusing the drinks between iced and hot. Not a fan of this location. I'd rather drive to Princeton location which is far more equipped and very welcoming. The place is always messy and lines are usually long here. read more

Paris Baguette - Pink velvet macchiato - Iced. - Bakeries Near Me - Plainsboro, New Jersey

Really badly organized shop. Three people behind the counter, eight people in line, no one specific to the register. Took 4 minutes to pay for a croissant once I made it to the front of the line read more

What's frustrating is I have gone there on many occasions at about 1pm and all the sandwiches and yogurt parfait is gone. I've walked out many times empty handed. They are losing a lot go money not having enough to supply for people. read more

Came on a Friday morning ordered ahead 15mins. Had one person working felt bad for them and they weren't fully trained. Got our sandwiches frozen in the middle and a Latte that was vanilla milk. What type of management schedules like that. read more

I enjoy going to PB! So many options that look good. I really like the mango cream brioche bun and the pain au chocolate are my go to choices for the pastries. I like that their cakes aren't too sweet and they look cute. Staff is always friendly. I have ordered a matcha latte from here and wasn't as impressed though. I just used a coupon today for a bogo for a croissant, which was nice of them to have, but I was not informed that it didn't include the chocolate croissant so I ended up spending more than I was expecting to. read more

Paris Baguette - Bakeries Near Me - Plainsboro, New Jersey

Friendly staff. Convenient. Fresh. I have visited this location multiple times and it does not disappoint. Staff is very helpful and food is fresh. The interior is well put together. This is most definitely my go to spot. PS on random week days and weekends they offer buy one party get another one free from 8 pm to close! read more

Paris Baguette - Some week days and weekends this location offers buy one pastry get another one free from 8 pm to close. - Bakeries Near Me - Plainsboro, New Jersey

We grabbed a few of the savory lunch-type options, including the broccoli and cheese quiche, the sausage croissant and the crabmeat roll. The "bread" part each item was scrumptious. When we bit into it, the items were all cold, we assumed it would be warm. I was able to take it back to the counter and get them re-heated. It would have been nice if someone had asked us that when we purchased them. The filings left some things to be desired. I think if you go with the sweet pastry options, which there are a plethora of, you won't be disappointed. The prices are rather high, averaging around $6 for a decadent pastry. The inside is very clean with lots of seating options. There were plenty of staff working the counter as well as baking read more

See all

Gotta love Paris Baguette!! The perfect spot to hit when you're in need of a pick me up, a quick lunch, or you're just in the mood for a good pastry. Very excited for this new location in Plainsboro! Enjoyed a fruity mochi donut one night with a Feuillete au Chocolat -- a great contrast of fruit, chocolate, and dough! The store is clean, organized, and maintained well, per usual Paris Baguette standards. Can't wait to see them succeed & I look forward to giving them more business in the future!! read more

See all

The pastry shop is located at the mall by the Asian food market which makes it convenient. It was clean and spacious when I visited Friday noon. The varieties are limited compared to tour les jour at West Windsor. The berry pastry tasted just ok, the black coffee was good. You can see pastry chef's making cakes in a booth. read more

See all

This place is dessert heaven! Stopped in after eating dinner at one of the other restaurants in the area. Last time they were still getting ready to open, so I was ecstatic that they were finally up and running. It was an hour until close so the options were not as abundant as they would be midday. We got a mochi donut and some type of chocolate twist thing. Both were delicious! The donut was chewy with a mild strawberry flavor. The chocolate dessert was light and flaky, a perfect dessert after a big meal. Every time I'm in this area I'm going to be very tempted to stop in again!! read more

See all

Amazing pastries. The salt bread and the raspberry pasty are my favorites. Takes me back to my visit to South Korea.

The recent experience with your store was profoundly disappointing, highlighting systemic failures across your online ordering platform and in-store service. Initially, the mandatory online ordering process proved unreliable. I never received a confirmation email or text message for my first attempt, leading me to place a duplicate order. This ultimately resulted in two unauthorized charges on my credit card, necessitating a call to the store manager to rectify your system's error. Subsequent attempts to manage the order, including changing the pickup time, also failed to generate confirmation, forcing me to rely on personal screenshots as documentation. Upon arriving at the store, the lack of proper training among your clerks became immediately apparent. They claimed to have no record of my pickup time change, and their inability to correctly process the app-based order confirmation--requiring a name despite the system displaying a confirmation number and the last four digits of the credit card--suggests a fundamental ignorance of your own order-checking procedures. The request to re-write and re-state my details was redundant and inefficient. The situation was further compounded when the General Manager became involved. Instead of offering an apology or immediate resolution, the manager initially implied fault lay with the customer by stating two orders were still active. While one cancellation was eventually acknowledged, the process culminated in a decision to cancel the remaining order and purchase a discounted cake, a poor substitute for the original. The entire endeavor to simply pick up a cake consumed one hour of our time. More troubling than the technical and procedural failures, however, was the complete absence of any apology or acknowledgement of the significant inconvenience from either the clerks or the General Manager. I strongly urge a complete and immediate overhaul of your online ordering system and a comprehensive retraining of your staff, including management, on customer service and operational protocols. Without significant and demonstrable improvements in both service and system reliability, I will be compelled to take my business elsewhere. read more

Food is good but man the checkout service is incredibly slow. Just a pastry and a regular coffee took way too long. 1st time was also so gave it another try, and same experience. 3 workers looking busy but not customer focused. read more

I came Mother's Day around 4 o'clock and there wasn't much of a selection left but what I did get was DELICIOUS!! My father introduced me a couple weeks ago and ever since I've been craving. The staff was very friendly and as I was walking out with my 2 kids I was stopped and asked if I wanted a picture in front of their mother day decorations and was even given a Mother's Day balloon and card!!! Very sweet and thoughtful. Fast forward to today, I was passing by while getting dinner and had time to kill so stopped in. There was more of a selection (again last time was Mother's Day so granted they were BUSY!) but oh my..I got a decent amount today!! (See pictures) I shared the Nutella croissant and Nutella tart with my brother and son. I cannot wait until my boyfriend to get home and try the cakes and other pastries. This place is dangerously good!!!! 10/10 recommend My new favorite place to go. I'll have to try and stop myself from going every week... read more

See all

I've been here a few times with my family and enjoyed myself. Parking is reasonably easy (although the little parking lot can get pretty darn busy!) and it's got a pleasant, clean ambience inside. My wife usually gets a latte, and I got a mochi donut the last time I was here and it was super delicious. I may raise this rating to 5 stars if I continue to have good experiences! read more

I was really excited for a Paris Baguette to open near me, but I think there a few things that I wish could be improved on at this location. Before that, I wanted to note that the pastries are delicious. The latte is standard for a bakery, but I wasn't a fan of the cold brew. Found it a bit acidic which threw me off. I did, however, love the overall ambience and seating of the cafe. It was kept clean with chargers and steady wifi that was great for working. My main critique is that the overall customer service is quite slow and feels inefficient. There was a small line, but only one person was at the cashier while everyone else was on the side chatting. As the employee was making my drink, which also took a while, the employees didn't seem particularly focused on trying to finish the drink on time. read more

Adorable little bakery with a fun flair. Able to choose your own pastries which are numerous and delicious read more

Paris Baguette - Chocolate pretzel. Yum! - Bakeries Near Me - Plainsboro, New Jersey

The store looks well kept. Ample space to sit down but there wasn't a lot of people when I went. Service was quick and easy. Pastry was good and pretty standard. I do want to make a note that I was concerned about the lack of urgency the staff had when I pointed out that there was a fruit fly in the glass container where all the pastries were kept in. The fruit fly was just flying around landing on one pastry after the next. I picked my pastries on the opposite end hoping that it wasn't a victim of the fruit fly. When I told an employee about this, she said she'd swap out the pastries but she ended up just chatting with a coworker and didn't swap out the pastry even as I was leaving the store so who knows if they actually ended up taking out the contaminated pastries. read more

Paris Baguette - Assortment of Pastries, Lemon Custard King Cream Donut, Lemon Supreme Croissant, Coffee Croissant Donut, Blueberry Cream Cheese Pastry - Bakeries Near Me - Plainsboro, New Jersey

This review has nothing to do with the service, or quality, which I believe is the best in the area. My two criticisms have to with bread items. They seal their baguettes in a sleeve bag. This makes the crust soft, tough and unpleasant to eat. Baguettes should not be bagged until sold, or at least bagged unsealed, after they have thoroughly cooled. My second gripe is about their loaf bread. The sourdough is some of the best I've had on the east coast, but they slice it too thick. It should be slightly thinner. For eight dollars, we should be able to have it sliced they we want it. That's it. If they can make these two small changes, I'll be happy to patronize them. read more

I'm a huge fan of Paris Baguette and have been for well over a decade. Its always been a 5 star establishment. I have been waiting for a location to open in the Princeton/Plainsboro area for YEARS! My favorite thing in the whole world from here is the Ham and cheese on Baguette. It will literally change your world when you try it with a little bit of mayo/mustard. When I take a bite I cry a little bit. Its so good that I use to go to other locations extra early since it sells out fast daily! That's just the problem though. For some reason, this location has decided that they are NOT going to sell the Ham and Cheese Baguette. A Paris Baguette without the Ham and Cheese is like a Jersey Mikes without a Hoagie. I'm so upset over the decision to not sell the Ham and Cheese at this location that I am leaving this one star review. I will change it the moment the manager decides to put the Ham and Cheese on the menu at this location. Until then I will be checking back weekly at this location in person. I will immediately turn around and walk out if I don't see a Ham and Cheese on the shelf! SUCH A TRAVESTY! read more

I have been here 4x so i've really tried to give this chain the benefit of the doubt. 3 out of 4 times i have had stomach issues after eating here. If I had to guess, I think its due to the savory pastries (which often contain cream, meats, etc) not being stored at food safety temperatures. They are kept in pastry cases that do not seem to have climate control, and often times the doors are left open which means even if there was control, it has blown out. This review is purely on the pastry cases as you walk in, I cannot offer review of the cakes at the front or of the coffees, but considering they have left me feeling ill this many times I don't think it's a coincidence any more. read more

Very cool hangout place - this township was missing an upscale eatery like this.....I would certainly recommend this to anyone who wants to have a cup of coffee, have a quick bite or meet a friend. Great food and wonderful staf read more

Paris Baguette - One of the best Cappuccino I had in recent times - I wound rate it best compared to any other cafe - Bakeries Near Me - Plainsboro, New Jersey

See all

Terrible . I had high hopes for this place, but very disappointed!! Not their fault, but the ones making the drinks shouldn't be handling the money as well! With the same gloves I was charged, same gloves my drink was being made. Then, they decided to have a conversation over the open drink/blander as what was missing in it that it wasn't looking right. . This and many reasons why I go home after eating at places like this. I even told them" no syrup or cow milk, I'm allergic!" If I don't stand there watching, I would've had the worst stomach ache. Lost a customer today. Will not stop there again. I left you with a tip and the $6... for the drink! Good luck! read more

Bought a slice of the mocha nutella pastry and found a sharp bit of plastic in it. The service was decent and the store seemed relatively clean, although a little confusing read more

Paris Baguette - Mocha nutella pastry with a sharp bit of plastic found inside it - Bakeries Near Me - Plainsboro, New Jersey

awesome food and service - our town needed this wonderful hangout place that looks so nice and upscale. delicious cakes, slices, coffee and so many other food items. read more

See all

We always get food from here and they are generally good. This time for my daughter's birthday I got the rainbow cake which is a pricey cake compared to the size to begin with and unfortunately it was very dry from inside! Only the crème that was covering the cake was soft and nice but the cake itself didn't taste good at all! We ended up throwing it... such a waste! read more

Went to the Plainsboro location. Coffee was not good & overpriced for such mediocre drinks. The pastries were ok but overpriced. Quality of products overall were ok but the location was not one I'd meet up with friends at. Not cozy or inviting. read more

All of the pastries are great but the drinks are horrible. Their staff is slow and every staff member who has made a drink does a poor job. I've given it a few chances with different baristas and sadly won't be coming back for the drinks. read more

Very accommodating staff. A great place to have coffee, pastries and connect with friends. I generally meet with one or two friends but we had a get together with 7 of us and it was a great experience. Plainsboro finally has nailed a great meetup place. And did I mention the best cakes they carry read more

I was initially confused about the chocolate stone, thinking it contained blueberries. A young gentleman kindly explained that the ingredients were listed on the display and took the time to show me the details, which was very helpful. Afterward, I ordered a brewed coffee with milk on the side from an older man at the cashier. I thought I had been charged for the milk, but he kindly reassured me. Great attitude & Excellent customer service overall. read more

Very unfriendly staff when trying to order a cake for my coconut and peanut allergic daughter

Great Food!! Friendly Staff!! Great place to sit and chat with friends!! Pastries are yummy and the cappuccino is the best. Their new Mango Lemonade is just what you need on a hot afternoon!! read more

Cashier was too lazy to count the change, so she made the excuse that she counted $6 instead of $7. Right after she put the money away and closed the register.. read more