What a great store! Their stock is very diverse, the store is clean and organized, and they are…read morefollowing strict COVID guidelines. Connor was absolutely delightful! So knowledgeable and passionate about the products. I honestly don't think I would have bought anything if he had not pointed me in the right direction. 10/10 would go to this location again!

There's no question, that Perfumerie Nasreen has a good selection. They carry high-end and niche…read morefragrances that even Nordstrom doesn't have, which says a lot. That part is impressive and honestly what's kept me coming back over the years. But charging $25 for a sample that's completely free at almost every other luxury fragrance counter is diabolical. I've shopped at boutiques across the country, and I've never been charged for a tester-sized sample. EVER. It feels unnecessary and greedy and lacks customer loyalty/appreciation and integrity in my humble opinion and I'm sure it destroys customer retention. The part that really stings though is how far the customer service has fallen. I've been coming here for years, and it used to feel like family....the old team was warm, knowledgeable, and made every visit personal. Now it's just...basic. You walk in, and it's a "take it or leave it" vibe. No connection, no care. Maybe it's a post-COVID shift or the change in ownership, but whatever it is, the charm is gone. I ended up going to Nordstrom afterward, got exactly what I needed (see picture of Nordstrom experience attached-EVERYTHING in the photo was from one visit to Nordstrom with 1 purchase) and walked out with 20+ free samples of scents I actually wanted to try, along with many more thrown in by my rep. And yes... they were free. The selection is still nice, but the pricing and service don't match the luxury they're trying to sell anymore.

Thank you Valerie for your help today. I have always wanted a bottle of Quelques Fluers Royale…read more It's hard to find but they had one bottle left so I snagged that and now I smell like a true queen! They also had the Xerjoff which is another one that I have been on the prowl for!

While traveling to New Orleans LA I went for a walk to the river walk outlet mall at Poydras…read morestreet. Lots of great stores to shop at. I have gone to perfumania at home in the past and Always had a good experience. I was looking for a couple of particular colognes so I visited the New Orleans perfumania. I wasn't pressured or bothered in any way. Danielle asked me what I was looking for and helped me with that. I ended up purchasing a couple of different ones than what I was looking for because they didn't have the smell I was looking for. The best part of this was the experience I had with Danielle, she was truly a great employee that wasn't pushing anything onto me or trying to upsale me anything. It was all my decision and I appreciated that. Not like the people selling makeup at the kiosks, they were quite pushy.

Don't come to this store Manager is the worst…read moreSold me an item I didn't even ask for and didn't want to exchange or refund so make sure it's something you really want before you shop here! But I actually suggest overall not to spend money here worst store ever

I heard about House of Vartan while flipping through Marie Claire -- it was described along the…read morelines of "popular with the cool girls" which I am decidedly not. But I saw that they stock Kjaer Weis, which is a lovely low-waste cosmetic line, and figured it was worth a visit to avoid an online order. When I walked in (no makeup, milking day four of my blow-out after my last haircolor) I expected the cool reception I typically receive in places of "beauty." I love beauty products (I'm a bit of a makeup and skincare junkie) but have never really had a warm welcome in "beauty industry" places so I tend to avoid "beauty specialty" in favor of self-service spots. My experience here was the polar opposite. I walked in on a mission and was greeted with so much warmth and joy by Brendan, the owner, that before I even left the store I'd followed him on Instagram and was excited to keep in touch. He coached me through application of very simple cheeks and eyes with the Kjaer Weis product I was looking for, and helped me pick out exactly what I needed (and I've used the palette with love as my daily AND for evening ever since -- it's my favorite make-up in my kit). And beyond that, his joyful and welcoming energy made me feel at home in a "place of beauty." I'm comfortable and confident referring ANY of my friends to Brendan (and have and do, regularly now) and am especially excited to have somewhere and someone to refer friends who aren't always received warmly by the beauty industry to (including my man-friends and trans- and gender non-binary friends who aren't always warmly received in "beauty spaces.") Both times I've visited, I've felt strongly that that Brendan's ability to help create external beauty is supercharged by his ability to see the beauty within in anyone who walks in the door and that is a very, very special gift. If you've heard the hype and are the type to avoid a spot because of it, do yourself a favor and stop in. My treat to myself for the new year will be to start a facial habit here -- it's WAY out of my way, and very much worth the drive, and I'm just so delighted to be able to support such a warm and welcoming local business instead of the big chain stores.

House of Vartan is beautiful store and high quality products. You can get expert advice from…read moreBrendan! Fun and see some different services and trendy spot here! You cannot miss......!!!!

Wonderful place to go they had a great selection and wonderful employees. They knew what I wanted…read moreand pointed me directly on it and the prices were good. Parking was good and a great experience.

Great quality and good deals specially during the holiday season great customer service!read more

There are so many great things about Le Labo. The store had a rustic yet charming feel. The first…read moreimpression was positive. The staff were friendly, knowledgeable, and anticipated our needs. We were given a brief explanation of their fragrances and the staff helped me narrow down a particular scent. After a few testers, I landed at Santal 33. This was my favorite scent and decided to purchase a sample. There were also hand soaps, oils, hand creams, candles, and lotions. I tried out a few of the lotion samples and decided to also bring home a bottle of the orange. The price is on the higher end, however with the selections of the scents, it was worth it. I will be returning to get a 1.7oz bottle of the Santal 33.

So all the bottles we ordered online came from Seattle hence the review…read more Ordered a bottle of Rose31 with my name on the label (they boast about personalization). It came with loose bottle cap and also the scent faded so fast, like within an hour. Reached out to customer service via email. Took days to get a response but they did the right thing and sent me a replacement bottle (without personalization for reason I do not know) right away. I appreciate the quick action once they got my email. Christian, the Concierge, delivered and was super helpful! He thanked me for my patience or apologized for the delay (can't remember exactly but he did address the delay).

It's obvious he's marking things wayyy up.. Which I was willing to pay but the cologne isn't even…read morethe real stuff it's knock off.. He got me I had the money to spare sadly for him ill never shop there again. Try to come across as honest but he's very deceptive do Not I repeat Do Not buy from here if you want quality. Not the real Cologns YOU HAVE BEEN WARNED!!!

All the 1 star reviews here, even from 8 years ago are still true!…read more Insane markup on all products, doesn't tell you the price and will quickly talk you into a sale, swipe your card and you feel cheated. We were sold a bottle of Kenneth Cole Black, 3.4 oz for $120! It's $39 online through several retailers. My husband is not one for arguing so he will just walk off but the gentleman was very rude we expressed feeling like we got a bad deal and would rather return than do a charge back, but the gentleman did not care. He told us we could have his whole store if someone had a better price than him. We told him there was a better price and he started going on about being a small business, fake fragrances and Walmart being a large corporation. Manipulation tactics to dissuade you from continuing the conversation about his prices being too high. Very arrogant and just an awful interaction. Please don't buy from here and instead buy from retailers who respect your business. This business has bad ethics, no transparency in pricing, refund policies and are flippant when caught being dishonest.

This store has been around for a while. I have been a customer for many years! Great selection,…read moregood prices, and always hospitable staff! Top Notch for sure! I send all my friends and family there!​

This past weekend was my moms birthday, let me tell you my mom is a perfume guru. When I went to…read morethe mall I went to originally buy her some lotion from bath and body works. On my way out the mall I saw the perfume store the sale sign caught my eyes I walked in to look around and Sam was in there. He greeted me soon as I walked in asked if I needed help finding anything, I told him I was in a rush but wanted to look around quickly and come back another day. Even though I didn't buy anything he still provided great customer service I left rushing to my friends birthday then went back the next day. I walked in i cant remember her name but it was Sam's wife she greeted myself and my husband as we walked in. I explained to her that I came in the day before Sam provided such great service that I came back. We started to chat about what type of perfumes my mom loves we got the YSL Paris and Gucci one. I continued to name all my moms favorites and she simply recommended a perfum from Dubai, we spelled it and it was just moms kind. Litsen my mom is soooooo picky we were taking a big chance bringing her a new scent. She gave us a great discount we stayed in there even longer the anticipated due to our conversations we were having. We loved her personality, customer service, patience and the knowledge she had about the products. Lets fast forward my brother drove from Portland and needed to get mom a gift I told him not to go to the mall spend money with anyone go to the Commons to the perfume store get something from there he asked why that one i told him because the customer service was amazing. I don't know about everyone else but I rather spend my money somewhere with good customer service then pay less with garbage service. He went to the store to find Sam in there, he got him on the phone and I told Sam check the phone for pictures help him pick one. Sam's service was amazing again and my brother picked the Versace and left. This birthday was difficult for my mom due to my little brother passing few months ago and this was first birthday without him. We had to make sure we celebrated the way we always did especially with his covid. Mom loved her perfume selection and LOVED the Dubai one even more, we were all happy. Everyone at the party wanted to take pics of the perfumes to go buy it, I told them that they had to go to the Perfume store we went to.