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Pardon My Cheesesteak

3.7 (3 reviews)
Open • Open 24 hours

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2 years ago

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Pardon My Cheesesteak

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2 years ago

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3 years ago

Off the wall good!! Great Chitpole cheesesteak sandwich was awesome. Cheese fries bomb too!!

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Firehouse Subs

Firehouse Subs

2.9(81 reviews)
0.3 mi
•$

Waited an hour for my food, watched like 10 people yell over the counter to the two employees…read moreworking all the orders, and after everyone left, they still managed to mess up my order. So why 4 stars? Cause those kids thugged it out. They took the banter of grown people yelling at them over nothing they can control. All their staff quit and they remained. So what I hope is that Firehouse Sub compensate these kids. Out of them two none were managers either. For the love of god do something for your employees, find some actual leadership. Tempted to reach the press over this cause it's clear this franchise does not care of who's running their stores.

I really hate to leave 1 Stars, but the service I received was beyond unacceptable. I placed my…read moreorder at 7:18 PM for a small sub, fries, and a drink. There was already a line ahead of me, while a flow of traffic continued to come in. When I placed my order, only two people were working -- a young lady taking the orders and a young man making the food. The young lady seemed annoyed that they were short-staffed (as she should be), and she continued to refer to someone else being in the restroom. She eventually reached her breaking point and went to the restroom, knocking on the door before telling the third employee he needed to come out and help. 10 minutes have passed, and I am still waiting for my food, and the third employee has not come out of the restroom yet. 5 more minutes go by, and he finally comes out. He goes to the sink to wash his hands for at most 10 seconds, and then hops immediately onto the food. If I hadn't been waiting so long and already paid, I would have left immediately. 10 MORE minutes passed, and I am still waiting for my food. At 7:52 PM, my name was finally called to get my food. When I got to my destination, I realized my food was not prepared well, and I could not even stomach it. The sandwich was soggy and cold, the fries were hard, and after watching what I saw as my food was prepared, I just no longer had the appetite. And to make everything worse, the restaurant was filthy. There was trash all over the floor and tables, the soda machine looked like it had not been cleaned in weeks, there was salt spilled all over the drink tops, there were dirty rags under the sink in the food area, AND the machine where they cooked the fries looked like it had not been cleaned in a while. I normally do not leave reviews after a bad service...but was unacceptable. I couldn't even get pictures because I was so disturbed by what I was seeing. Even more, I waited almost an hour for a SMALL sandwich and fries...all to not even be able to eat it.

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Pardon My Cheesesteak - fooddeliveryservices - Updated May 2026

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