We recently had them replace our storm door and entry door. Our threshold was a very old and in…read moredesperate need of replacement. Dan was very knowledgeable and explained everything well. He also took the time to help me find the entry door that would work perfectly for our house. Dan is very conscientious, fair priced and did a beautiful job. If you need door or windows replacements, I would highly recommend Dan at Alt Builders.

I'm writing this review on behalf of my friend Jeff who recently had a patio door replaced in his…read morecondo. Based on the reviews he read here on Yelp he decided to go with Alt Builders and their owner Dan. He contacted Dan and was who responded very promptly on a Sunday afternoon. Dan came out the next day to size up the job. He was prompt and very knowledgeable about what Jeff was looking to have done. The patio door was ordered and came in approximately 3 weeks later. Dan and his crew were able to come out to do the job within a couple of days and completed the job in a day and a half just like he promised. They cleaned up and the installation went smoothly. The price was very reasonable and Jeff is definitely going to hire Alt Builders in the future to get some doors installed. He highly recommends Dan for any work or repairs you might need.

We had all our 30 yr, old windows replaced over 1 yr. ago and we couldn't be happier with them!!!!…read moreThe old windows would frost up in the winter, you couldn't touch the glass it was so could, the wood was rotting , Now they aren't doing any of that ! Our house is so much warmer in the winter and cooler in the summer! We use our furnace an air conditioners so much less. They were on the low end of the price range but top end on quality and service! The installation was quick, and clean! They look beautiful! We had a bit of a snag with an odd shaped window but they handled it appropriately for us! You can't get better quality at any price! HIGHLY a recommend them!!!

Window and door replacement. Arrived on time. Worked…read morequickly and efficiently. Very pleasant. Clean up when finished. I would recommend them for you. Dependable. Good quality good service and value call with confidence

We had a horrible experience with this company . They asked for all payment upfront . Should have…read morebeen first red flag . If it wasnt covid would have walked away . Make sure to get real solid references. We just had an absolutely horrible experience the owner said he doesnt get involved in day to day operations

I'd give them a zero star but it's unavailable to click their "interior designer. Heather totally…read moreblew me off with the appointment it was set up two weeks ago and texted me a few hours before the appointment saying they're out through July of 24 and their minimum bathroom is $28,000minimum contract order never asked any details of bathroom size or anything else. My bathroom is only 55 ft.² ridiculous would never do business with these people totally unprofessional. ! Wasted my time I hope the owner reads this if she's the owner she sucks !

I have owned a 1934 double house for over 60 years. Big L is the only company I have dealt with…read more that still provides the same quality and service now, as it did years ago, when I first had new Marvin windows installed. In 40 years, I've had to replace only of the original 32 I had installed. And this was not a fault of the window but of the old house's window frame shifting on the weather side. They sell quality windows and doors, use experienced installers, and are well organized. DEALING WITH THEM IS SO EASY. When you phone, a company person answers the phone and responds to your need. DONE! Their follow-up repair service is also excellent. They respond, however small the problem.

Our experience with Big L started off exceptionally well -- attentive, great service, though a bit…read moremore pricey than other quotes. We decided to go with Big L because they are local and felt like we wanted to support the "little" local company. We signed the contract and off we went. Our doors came in, were installed. They stiffed us on the first installation day, but then showed up unexpectedly a few days later. The problem is, the doors they installed were the wrong color and not what we ordered and the hardware was wrong. One screen was slashed from top to bottom. This wasn't evident until after they were installed. Our house is architecturally significant, and the installer had to create new holes and install hardware where there wasn't hardware before. Big L indicated they could just swap out the doors and get us the right color, but that that would leave us with holes and damage from the original installation. Not optimal. After MONTHS of badgering us for payment, but not making any effort to remedy the wrong hardware or ripped screen, we paid a reduced balance, and are left with doors that don't match our house, aren't what we wanted, and without any service to make it right. Oh, and the screen on one of them is still trashed. I wouldn't recommend Big L. There are lots of small companies out there. Try one of those instead.

They honored a 20 year old warranty. Fixed everything beyond my expectations . Matt was great…read more A++++

All I wanted was an estimate to replace a shower. The bullshit line "you wife has to be there" …read more.. this is a tell tale sign to RUN from these clowns. Vinyl Outlet pulled the same crap. Good God.

I had an excellent experience from start to finish with Express. Not only were they bar far the…read moremost competitively priced on windows and doors in the area, the service from our salesman (Glen) the office who coordinated the schedules, and all of the installers was top-notch. Would not hesitate to use them again!

We had this company replace a few windows and one sliding glass door. The person who came to do the…read moreestimate was polite and made it easy. Didn't seem to try to oversell us. The lady at the showroom was helpful and to the point. Workers were good. They didn't have enough people on the job to get the sliding glass door upstairs, but they called in extra help and got there right away and got the job done. Everything went well. They did leave some metal outside which was annoying since we have a dog.

The initial call and response time was very accurate. He knew exactly what he was doing. Was…read morecharged a very reasonable price and he drove a length to get here. Highly recommended!

From the owner: We offer great customer service, a trained professional with 25 yrs experience, and are punctual…read morewith our jobs and honest with our customers.

Here is why I recommend 84 Lumber: the employees, at least the ones I dealt with, know how to…read morebuild. They know what you need for a project. And they aren't going to try to make you overpay. I went in with $600 of material for my project. I left paying $370 after talking it through with the employee. Now, I haven't started the work, and it is possible what he recommend won't do the job, but I know enough already not to be concerned about it. Some material might be more expensive than Home Crapo or Crowe's but I never enjoy being there, you can never find an employee who can help with knowledge, and last time one of those places sold me a riding mower alleging it could handle my land. False. Now I spent $9k on a real one. See what happens when businesses hire smart, educated, knowledgeable employees? I hope they pay well and benefit these workeds

6061 Seneca St, Elma, NY 14059…read more 9-25-19 Poor customer service and shorted on roofing order. (Given 35' of starter to cover 52' and a bundle of cap that only covers 20' for a garage that is 26' long. All measurements were given when I placed the order. I voiced my dissatisfaction with the quality of their services and stated that I would have just gone to Home Depot if I wanted my order to be wrong causing 2 return trips to the store. I let the employee on duty know who originally sold the product so that he could let his manager know. He was not concerned and then told me that that person had been promoted. (I laughed). And stated that they had lost a future customer and was then told to leave his store and never come back. Don't worry kid when it comes time to start the house roof I will most certainly find another supplier. I guess when I make a mistake it cost me money....when the store makes a mistake it cost me time and money

The staff is knowledgeable about their products. When asked if they are competitive with other…read morekitchen designers they stand up to the challenge. Jeff K manager is reliable and follows up on questions and concerns . Recently ordered 6 custom windows the price is comparable to other windows and a great value. Placed order over the weekend looking forward to getting them installed

We had a great experience with Springville Door and Window! Our new slider looks great and we were…read morevery happy with the install team. We have masonry on the front of the house and they took extra care not to damage it during the removal and install process. If you're in the southerntier and need doors and windows this is the place to call!