They have cleaner facilities than any of the others I've used; their staff member Trevor not only…read morewas especially polite, he even helped me with a personal problem while I was there

This place earns it's name PROS!!…read more The office is clean bright and offers boxes, locks and other moving materials. The security is excellent and the place is in perfect shape with excellent maintenance. The big deal for me is the security. The fences are well build and in good repair. The front gate is computer controlled and closes behind each and every vehicle. The storage building are ALL in great shape and clean!! They are lit and have outlets in the unit I'm renting. The staff is warm friendly and helpful. The person I've dealt with is knowledgeable and helpful. I HIGHLY RECOMMEND this business!!

They have the lowest rate in town and they even had a deal for 2 months for $1 before insurance…read morecoverage fee of $12. I accidentally put my lock on the wrong unit and they didn't even cut it, they just called me about the misunderstanding

I rarely leave reviews but I can't sleep because of how rude the lady at the counter was to me…read moretoday. Moving is stressful enough without having to deal with a hostile personality. While I was there she demanded that I put my phone down while interacting with her even though I clearly needed to look at it to reference my receipt number and address to my new home. When I corrected her spelling of my email she raised her voice to me and yelled "that's what I said!". When I mentioned I had checked in online and that the information I couldn't find for her should be on the site she acted like I had made something up and that preregistration wasn't an option they offered. The entire interaction left me baffled and took me off guard. I was literally shaking by the time I left. I'll never do business with this company again. You never really know what a stranger is going through from both sides and I hope this was a singular occurrence. No matter what, just be nice and be a good person. Don't make others feel awful for trying to do business with you.

Very easy online sign up will set you up with one of there storage units. Great service! A rep…read moreanswered right away when I called with some questions. Very accommodating. Better than most. Very nice! Thank you!

Best experience ever! Needed a storage unit ASAP and was…read moreable to take immediate possession within an hour by completing all the requirements online. Facility was clean and area secure. Would highly recommend!

Pros: - Competitive rates - best value in town I think…read more- Very clean - Extra services like locks and boxes for sale - Staff is helpful - They texted me to let me know my unit wasn't properly locked once, so they must do frequent walk-abouts. Cons: - A few hang-ups from the past ownership - Mandatory $10 insurance - Online/Kiosk rental doesn't work as well as you would hope

I needed to move into my unit on a Sunday with short notice due to some unexpected circumstances…read more I used their webiste to rent a unit as the office was closed. When I arrived to the facility the gate code didn't work so we couldn't get into the unit. We double and triple checked the code and called emergency number 3 times and went straight to voicemail with no call back. We also tried renting another unit on the Kiosk at the office, with the same results. After a few hours we were finally able to tailgate someone in and unload, unfortunately by then it had started to pour rain. Turns out that the website inaccurately stated that the gate code could be between 6 & 10 numbers but in reality it has to be 6. The next day I contacted them to get it straightened out and to ask that the $20 admin fee be returned to me for my trouble. The assistant manager, Jim, was very helpful but the refund had to be approved by his regional manager, Tyler. Tyler denied the request. So the moral of the story is make sure you pick a 6 digit gate code, pray there isn't an actual emergency because nobody will answer, and Tyler has terrible customer service.

It's fine. Gated. Nothing to write home about. Small unit for $35 plus $12 for insurance.read more

Aaron and Andy are outstanding in care of the facility and getting you what you need for storage…read more Highly recommend them.

I'm currently a customer. The initial process for setting up the contract was effortless as…read morepleasant. The on-site representative is very friendly and informative. Having read the one star review, I can say that any storage facility you use will not make any guarantees about damage to your belongings except for the liability insurance they hold for building damages incurred from natural disaster. It's too bad his property was damaged from mice but that has nothing to do with this facility and he is unfairly rating the company as a result. As for telephone service, the facility does have someone onsite during regular business hours, but is not sitting by the phone the entire time. Like any single staffed company, if you can't get them on the phone, go see them. 2-3 months of calling seems it isn't important enough to make an in person visit where a prized and valuable asset is being stored. I love the personalized code to get you into the gate and the multiple cameras onsite for additional security measures. All of the buildings are in TOP shape and made with steel 2x4's and trusses. This is one of the best locations and facilities in the area. In addition, A LOT of people store their RV's and boats here. So a lot of people feel their property is safe.

Very unresponsive via telephone. Have asked several months for online access, have yet to receive…read moreit. I had stored a car there and found that mice had gotten in. No electrical damage that I've found, but they urinated and deficated heavily. I can't speak to the storage units, but I would recommend avoiding, especially if you're parking a vehicle there.

Excellent service! Adela keeps the storage facility clean and is always making improvements. I…read morehighly recommended Lovers Lane Storage on Lovers Lane in Portage, MI

This is an amazing business and helped us out with a 3-4 day rental on a 10 yard dumpster for a…read moretruly amazing price the lowest price I could get before contacting EZ Dumpsters was $500- $600 dollars. 350.00 for 7 day. $300 for 3-4 day rental. Truly a blessing. I would recommend them to anyone who is on a budget or just a great company at an amazing price. Thank you for everything you did for us. You went above and beyond for us and we appreciate y'all so very much

The absolute best in the business! Bryan went above and beyond to help us with our dumpster rental…read moreneeds. From start to finish it was a pleasure working with EZ Dumpster Rentals. Best rates in the area by far! They were even able to deliver the dumpster a day early so we could get started on the project. Forget the big corprate brands and chose a local company that cares about their customers! Thanks Again Bryan!