Very easy online sign up will set you up with one of there storage units. Great service! A rep…read moreanswered right away when I called with some questions. Very accommodating. Better than most. Very nice! Thank you!

Best experience ever! Needed a storage unit ASAP and was…read moreable to take immediate possession within an hour by completing all the requirements online. Facility was clean and area secure. Would highly recommend!

I had booked with Prestige and later on I found out that I needed a bigger unit which was coming…read moreout to be a very expensive alternative to store junk! so I checked with the manager Aaron, he was kind enough to refund me the deposit and cancel the agreement. I appreciate his understanding and his customer service is par excellence. Thank you Aaron for your kindness and understanding.

Aaron is an amazing communicator and helped me with more than i needed! Will definitely use this…read morecompany for future needs.

They have the lowest rate in town and they even had a deal for 2 months for $1 before insurance…read morecoverage fee of $12. I accidentally put my lock on the wrong unit and they didn't even cut it, they just called me about the misunderstanding

I rarely leave reviews but I can't sleep because of how rude the lady at the counter was to me…read moretoday. Moving is stressful enough without having to deal with a hostile personality. While I was there she demanded that I put my phone down while interacting with her even though I clearly needed to look at it to reference my receipt number and address to my new home. When I corrected her spelling of my email she raised her voice to me and yelled "that's what I said!". When I mentioned I had checked in online and that the information I couldn't find for her should be on the site she acted like I had made something up and that preregistration wasn't an option they offered. The entire interaction left me baffled and took me off guard. I was literally shaking by the time I left. I'll never do business with this company again. You never really know what a stranger is going through from both sides and I hope this was a singular occurrence. No matter what, just be nice and be a good person. Don't make others feel awful for trying to do business with you.

Whitney was incredibly helpful and thorough with our transaction. Thank you so much ⋯ will gladly…read morereturn when needed!

I had a 15 ft U-haul reserved but after pickup it seemed small for my stuff. I called and they…read moreimmediately swapped me for a bigger 20 ft U-haul.This was my first time renting U-haul with auto-transport. I was concerned if they will take the time to explain how to load/unload the car but Cristian was super helpful. He was way past his work hours but took the time to explain things nicely and made sure I was comfortable before driving off. They can get a bit busy but that's ok as they give you excellent service.

Not bad overall. I stored my stuff here in a 10x15 unit for a little over 2 years in one of their…read moreclimate controlled units. A bit pricey for what it's worth & their rates continued to go up while I was there but my stuff was always safe. Never had any issues outside of neighbors spilling items during moves then leaving passive aggressive notes on my unit door assuming/trying to blame me for someone else's mess. (But never personally had any issues with owners/managers) Their online website was nice but works a little wonky - payments have always been easy to make & anytime I've had concerns, going into the office has been helpful.

Rented a unit here on December 17th. Came back February 14th and my lock was gone--replaced with a…read moredifferent one that wasn't mine. The manager said it was "their lock" but couldn't explain who put it on or why. After waiting for another manager to remove it, I found out my belongings had been stolen. What's worse is the lack of security. I was told this place was "secure," yet there are no cameras, and the property clearly isn't being monitored. There were even people staying in cars in the back. The police mentioned break-ins happen here often, which says a lot. This place is not secure. I would not trust storing anything here.

Excellent service! Adela keeps the storage facility clean and is always making improvements. I…read morehighly recommended Lovers Lane Storage on Lovers Lane in Portage, MI