They have cleaner facilities than any of the others I've used; their staff member Trevor not only…read morewas especially polite, he even helped me with a personal problem while I was there

This place earns it's name PROS!!…read more The office is clean bright and offers boxes, locks and other moving materials. The security is excellent and the place is in perfect shape with excellent maintenance. The big deal for me is the security. The fences are well build and in good repair. The front gate is computer controlled and closes behind each and every vehicle. The storage building are ALL in great shape and clean!! They are lit and have outlets in the unit I'm renting. The staff is warm friendly and helpful. The person I've dealt with is knowledgeable and helpful. I HIGHLY RECOMMEND this business!!

I'm currently a customer. The initial process for setting up the contract was effortless as…read morepleasant. The on-site representative is very friendly and informative. Having read the one star review, I can say that any storage facility you use will not make any guarantees about damage to your belongings except for the liability insurance they hold for building damages incurred from natural disaster. It's too bad his property was damaged from mice but that has nothing to do with this facility and he is unfairly rating the company as a result. As for telephone service, the facility does have someone onsite during regular business hours, but is not sitting by the phone the entire time. Like any single staffed company, if you can't get them on the phone, go see them. 2-3 months of calling seems it isn't important enough to make an in person visit where a prized and valuable asset is being stored. I love the personalized code to get you into the gate and the multiple cameras onsite for additional security measures. All of the buildings are in TOP shape and made with steel 2x4's and trusses. This is one of the best locations and facilities in the area. In addition, A LOT of people store their RV's and boats here. So a lot of people feel their property is safe.

Very unresponsive via telephone. Have asked several months for online access, have yet to receive…read moreit. I had stored a car there and found that mice had gotten in. No electrical damage that I've found, but they urinated and deficated heavily. I can't speak to the storage units, but I would recommend avoiding, especially if you're parking a vehicle there.

Excellent service! Adela keeps the storage facility clean and is always making improvements. I…read morehighly recommended Lovers Lane Storage on Lovers Lane in Portage, MI

I was looking for a storage unit for my son who goes to WMU and who would be coming home for the…read moresummer. It was my first time ever renting a storage unit and I had a million questions. I called many places and voice mail. Cross Creek actually answered their phone and the lady that answered was awesome. I did not get her name but she explained everything to me. So I knew exactly what size I needed and what to look for. Unfortunately she did not have what I needed available, or I would have defiantly rented from her. So I just wanted to say Thank You and If I need storage space, again, I will definitely try Cross Creek first.

From the owner: *Personal & Commercial Secure Storage *Indoor & Outdoor Storage *24 Hour 7-Day Coded Gated Accessread more

We have had a storage unit at this facility for about ten years. The grounds and the storage…read morebuildings are clean and well maintained, the owners live locally, the fees are reasonable, and we've had zero problems in all of the time we have been leasing a unit. We recommend it.

From the owner: Veteran owned & Operated 24 Hour Access…read more 7 Sizes Available Monthly Or Annual Rates Available Veteran and First responder discounts