friendly, helpful, made renting a truck a piece of cake. I needed a truck on a Sunday morning, and…read morethe UHaul corporate phone # said this location opened at 9am Sundays. I pull into the parking lot around ten to nine, and the shop is already open and bustling, and i'm driving down the road in a UHaul at nine on the nose. I had no idea they sold so much useful stuff in their shop. there is a UHaul place closer to where I live, but this place was absolutely worth the drive across town!

Whitney was incredibly helpful and thorough with our transaction. Thank you so much ⋯ will gladly…read morereturn when needed!

Excellent service! Adela keeps the storage facility clean and is always making improvements. I…read morehighly recommended Lovers Lane Storage on Lovers Lane in Portage, MI

The experience was painless to setup and the benefit of being able to basically do it yourself is a…read moregreat convenience especially when you need a storage place right away and cannot wait for normal business hours. However, what sets Kalamazoo Storage apart is the responsiveness from the owner, I was always able to get a hold of her and had to select a different unit and she was right there to assist. I have looked into other storage facilities and while pricing is comparable, the customer service is not and this is the aspect that sets this facility apart and makes it stand above the rest.

Very easy online sign up will set you up with one of there storage units. Great service! A rep…read moreanswered right away when I called with some questions. Very accommodating. Better than most. Very nice! Thank you!

They have the lowest rate in town and they even had a deal for 2 months for $1 before insurance…read morecoverage fee of $12. I accidentally put my lock on the wrong unit and they didn't even cut it, they just called me about the misunderstanding

I rarely leave reviews but I can't sleep because of how rude the lady at the counter was to me…read moretoday. Moving is stressful enough without having to deal with a hostile personality. While I was there she demanded that I put my phone down while interacting with her even though I clearly needed to look at it to reference my receipt number and address to my new home. When I corrected her spelling of my email she raised her voice to me and yelled "that's what I said!". When I mentioned I had checked in online and that the information I couldn't find for her should be on the site she acted like I had made something up and that preregistration wasn't an option they offered. The entire interaction left me baffled and took me off guard. I was literally shaking by the time I left. I'll never do business with this company again. You never really know what a stranger is going through from both sides and I hope this was a singular occurrence. No matter what, just be nice and be a good person. Don't make others feel awful for trying to do business with you.

It's fine. Gated. Nothing to write home about. Small unit for $35 plus $12 for insurance.read more

Aaron and Andy are outstanding in care of the facility and getting you what you need for storage…read more Highly recommend them.

They have cleaner facilities than any of the others I've used; their staff member Trevor not only…read morewas especially polite, he even helped me with a personal problem while I was there

This place earns it's name PROS!!…read more The office is clean bright and offers boxes, locks and other moving materials. The security is excellent and the place is in perfect shape with excellent maintenance. The big deal for me is the security. The fences are well build and in good repair. The front gate is computer controlled and closes behind each and every vehicle. The storage building are ALL in great shape and clean!! They are lit and have outlets in the unit I'm renting. The staff is warm friendly and helpful. The person I've dealt with is knowledgeable and helpful. I HIGHLY RECOMMEND this business!!

"I recently visited Excel Propane and was very impressed with the entire experience. From the…read moremoment I walked in, I felt welcomed. Everyone was friendly, knowledgeable, and took the time to answer my questions. Best of all, they were able to fix my problem while I was there! The office was organized and efficient, and it's clear they truly care about providing great customer service. It's refreshing to find a business that makes you feel valued as a customer. If you're looking for propane and excellent service, look no further than Excel Propane. I highly recommend them!" PLUS.... GREAT DEALS!!!!!

I almost had to bitch slap the 25 year old want to be tough guy manager for driving over my drain…read morefield in a haist too pick up their tank,after they tried charging me rent because I only use 350 gallons a year.. I refused to pay rent so the little punk ass was going to teach me a lesson... Not today kid!! he might wanna see a Dr. and get them knees looked at they they were shaking pretty bad..

Friendly, professional service for our pack and move! You can tell that the company really trains…read moretheir teams to provide a high level of service, which is rare today. All of the people on both teams were excellent - Brad, Grant and Colin for our pack, and Matt, Dustin, Ben, Mahadi and Makayla for our move. Special shout-out to Makayla who really seemed to keep the whole team on track, organized and high energy throughout the day! As far as the move itself, nothing was damaged and all critical items made it over on the move day! There were a few very minor items missed during the pack and move, so I'd suggest reviewing the team's work carefully, but I think this is probably normal for a chaotic process with lots of moving pieces.

College HUNKS of Kalamazoo came out to help with some heavy lifting. Adam P and Adam S., did a…read moregreat job. They finished the project in a flash. I'll definitely reach out to the Kalamazoo College HUNKS for my next big project. Thank you!