I had a wonderful experience with Tamalpais Management. Dee and Lee were incredibly helpful and…read moreprofessional. They found a wonderful tenant for me and were on top of every issue that came up during the rental period. Dee went above and beyond with her property project managing skills and handled a damaging water leak like a pro! She didn't hesitate to get between the contractor and the plumber and make the issue right without breaking the bank! She saved me money and head aches time and time again. I would highly recommend these wonderful people!

I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

We moved to San Rafael in 2021 and leased a home via Foundation Homes. First off, the house we…read moreleased is maintained really well and does not have significant issues. In cases where we have had minor maintenance issues, their service is prompt and impeccable from initial response to follow up after the work is addressed. I'd like to especially call out Tania and her team who've been nothing but great partners in ensuring their residents are happy in their homes. Anyone looking to lease from Foundation Homes shouldn't think twice.

The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

Mat recently assisted us in signing a lease of an office space in San Rafael. I must admit we were…read moreimpressed with his level of knowledge and professionalism. He promptly worked in the contract and the process was very efficient and smooth. We highly recommend his services.

Honestly, if I could give NO stars, I would. I just sold my business and KC did nothing but create…read moreproblems. Josh sat on a potential lease from a new tenant for nearly 3 weeks. When I called asking if another team member could help out, I was screamed at by Ed because he wasn't feeling good and it was near the 4th of July! He "told" me, that if I got the info back in 3 weeks, "I'd be lucky". Imagine that... I finally had to call the owner and then miraculously, we received "approval" for tenancy. A week before escrow was to close, my broker received an email at 5:45pm on Friday Eve. From Theo stating that the prospective tenants would have to produce a laundry list of items before the landlord would sign?!?!?! WHAT!!! Imagine the stress caused on myself, the new tenants, my broker, my employees... After hounding these incompetent people and my landlord nearly everyday, the landlord FINALLY signed 1 1/2 business days before close! I had one day to say good bye to my customers of 8 years and the weekend to move out. NOW... JOSH is telling me my security deposit will take 21 days to process?? The new owners have purchased the biz "as is" and have given their security deposit 2 weeks ago!!! Why can't I have mine back??? I am seeking legal advice at this point.. PROPERTY OWNERS ... SEEK TRUE PROFESSIONALS!! Aside from the close, when called, Josh never returned phone calls. When I first decided to sell the business, Ed came into my shop and said "how sorry he was that I was selling"... In Front Of My Employees And Customers!!! Who does that? When there was a light bulb out, they sent an electrician... Unbelievable

Kaveh and his team at RNB are first and foremost consumate professionals. I always knew exactly my…read morerights and obligations as a landlord when issues arose. This gave me full peace of mind. All financial and logistical transactions were handled promptly and with complete transparency. Beyond all that, however, Kaveh is a genuinely warm and thoughtful person which makes interactions with him pleasureable and rewarding. Highly recommend!

I am actually sorry to be having to move because I don't want to lose RNB. They made my life as a…read moretenant effortless. I really felt seen and acknowledged as a person and not just a client of the owner paying them. The slightest thing needing attention was promptly and efficiently handled with every step of the way being explained and communicated quickly. Kaveh helped me enormously through a switch of one owner to a new owner, along with any other questions or needs I had for the two years I was at this address. I only wish I could have found another RNB property to move to. Being a landlord myself, I see both sides, and they are the best I've seen or worked with.

We were typical partners of a large commercial property. We did not have the time and we were not…read moreexperienced enough to deal with all the personalities for issues that arise with tenants. CPM stepped in and took over the management of our props and did an amazing job. They created a buffer between us and our multiple tenants that took the emotions out of it and replaced it with professionalism. CPM knows how to handle the day to day issues with expertise and have the experience to deal with any of your management challenges. Thank you Cathy for your willingness to take on our challenging property. Thank you Angelo for your hands on solutions, your great follow through and great communication. You guys rock!!

Cooperative Property Management is anything but cooperative. They are unprofessional, unresponsive,…read moreand downright rude. We were interested in one of their listings, bent over backwards to go see it on their terms, only for them to leave on vacation for a week and after assuring us they wouldn't be showing the house to anyone else, turn around and list the house and rent it to someone else. Throughout the process, we followed up repeatedly trying to ensure we didn't lose the property, and Cathy was unresponsive and evasive when we asked questions about the process and how we could expedite signing the lease. It was manipulative and a huge waste of our time to be pursuing and getting a heart set on a home they had no intention of renting us. I would never trust or choose to work with Cathy.

10/10. Very timely, very professional. Took care of service requests same day. Would definitely…read morerecommend

Look. Regarding the negative reviews of working with Jim, you can see they are personality…read moremismatches. Jim is fast, no nonsense, and experienced. I found him early in my SF apartment search and didn't appreciate how straightforward he was. Huge mistake. Fast forward 4 months and I've dealt with some of THE worst rental/property management companies in SF. Unethical, poor communication, commission fees as if we're in NY??, you name it. If I could go back, I would have rented from Jim that same day I saw the apartment. Don't make the same mistake I made. If he chooses you for the apartment, do it. Don't get into application battles. You've been warned.

I lived here for 5 years. I would have lived here for as long as I was in Marin, but they only have…read more2 bedrooms and our family out grew our place. The staff, Jodi and Randy, are the very best. They are really reachable and friendly. Randy is quite possibly the speediest maintenance person ever. The company that owns Crooked Oak is also quite good, as they have set up a great online presence that allows you to pay rent online, as well as maintenance requests. The property gets better all the time too, with small but important renovations that make it just a nicer place to live. They accept cats and dogs, and fortunately the people with dogs do a great job of cleaning up after them. The neighbors are nice and generally quiet. I really can't recommend them enough. They are quite possibly the best apartment complex in Marin. (I have personal experience with three of them, and through friends 4 more. Of that sample, they are by far the best.) Each unit is quite nice and has a washer and dryer in unit. The only thing they could do to improve the units is to make them bigger, and add ac, neither of which is really feasible without just building a new complex.

I lived in this apartment for 2.5 years and had a good experience overall--well-maintained…read moreproperty, friendly neighbors, and no issues during my lease. Unfortunately, the move-out process was a major disappointment. I didn't receive any update on my security deposit within the required 21 days and had to follow up myself. After 28 days, I was told not only was my full deposit being withheld, but I was also being charged for carpet replacement, cleaning, and even an extra day of rent--despite leaving the unit in excellent condition. They also charged for normal wear and tear, which is not allowed by law. Over 45 days later, the issue remains unresolved. The office manager has been unhelpful, and I haven't been able to speak to anyone with the ability to resolve this. Final advice: If you rent here, document everything and take photos when moving out. Don't expect your deposit back without a fight--management is unresponsive and disregards tenant rights laws.

We love it here! 3…read moreyears later and still like our upgraded 2 bedroom apartment. The ground floor apartments all have a fenced in yard - made our dogs love it here too! Super nice wood floors and crown molding (love that). My favorite if the sparkling pool and clean jacuzzi all year round. Never had a problem with any of our neighbors, great laundry rooms, and the manager (the new one the last two years) is super duper! Always helpful and attentive. He's upgraded the apartments , the parking areas, the grounds in such a positive way. Made it a really nice environment. The maintenance chief, Sal, is always timely and he know's what he's doing. Between Dante (manager) and Sal the grounds are green and flowers in the spring and summer make it a wonderful outdoor experience. Private covered parking rocks too. Best we found in all of Marin for the rent, and especially the pet friendly atmosphere. You would want to live here!

very bad .Don't rent…read more I definitely do not recommend this place. The landlord and property management are both very poor. Communication is difficult and uncomfortable, and when problems come up, they are not handled in a timely or reasonable manner. As a tenant, I feel that there is very little consideration or respect for renters.