Amazing company, with an amazing team member in Mike…read more Early Saturday morning, like midnight, out A/C stopped working and we have a newborn, so we were freaking out. I hoped on Yelp to find an HVAC company with great reviews and after looking at a few, I decided to try Cape Fear. I called their after hours number and was immediately taken care of. The representative took my info and had Mike call me. Mike called me in less than 10 minutes and agreed to come out. He arrived about 30 minutes after we hung up, he located the problem, told us he could fix it and told us the cost. We agreed to the cost and Mike went to work. Our A/C was fixed and running in about 2 hours from the time I made the call. There was an after hours service fee and the cost of parts, but it wasn't expensive and I'm very frugal The only negative comment is that I see they offer military discounts, but we were not offered one. A little discount goes a long way. Thanks Mike, thanks Cape Fear.

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

It's the middle of Thanksgiving holiday week, I had just finished a bathroom and kitchen remodel,…read moreguests come in today, there's clean up to do of the junk from the remodel and my hot water just gave out. Not a good scenario with guests coming to stay at your house two days before thanksgiving. I called Plumbing Solutions and thank God, they had an opening. Wayne, came in and he was amazing. He didn't take advantage of the fact that we were under pressure due to the holidays to try and make money, He correctly assessed the matter, saw that thermostats on our water heater needed change and quickly solved it. Other plumbers had suggested to buy and install a new water heater without even coming into our home. I would recommend Plumbing Solutions and Wayne to everyone.

Years ago I used Plumbing Solutions....which helped me to believe that there are people out there…read morewho do their jobs well and beyond expectations....I don't think Yelp existed then. Well we've just called them again and are looking forward to their help. I'll be posting results soon. The Schwarzwellers

Bought a about e ground pool$$ there good at sales and chemicals and the process of building your…read morepool need any maintenance like the filter changes or something go wrong with anything else don't give you the help have to try to call other pool company's ,, I had to call 5 finally for help with the leak from the pipe by our filter all it needed was a gasket ,, Lucky it was all,, wish they would train there own people to help u,, the reference they give you aren't available it needed,, or ever call you back if you have a problem,,

I have been so impressed with this business. My husband and I bought our hot tub from them 4 years…read moreago. We go back time after time for our hot tub supplies. We were there just this morning. We had questions, and the owner was extremely knowledgeable and helpful. He fixed our problem within minutes. I highly recommend Hallmark Spas, Pools, and Billiard to anyone who is in the market. Everyone there is very friendly and helpful. I give them 5 Stars.

We met Fred when we were looking for someone to replace our water heater. He went above and beyond…read moreto teach us about the best kinds and why he trusted them. He had us up and running in less than a day. He's polite, fast, honest, trustworthy. We will use him for all of our plumbing needs and highly recommend!

Had to have a plumber come to the house on a Saturday morning. Called Global plumbing, the…read moregentleman that answered said he would come in about 30 minutes. Sure enough 30 minutes later he arrived, diagnosed the problem and completed the repairs at a very reasonable rate and was very polite. Would use them again if I needed a plumber!

Very cooperative and worked well with us. On the ball! Owner was helpful in scheduling measuring of…read morefloor,speedily.

Marty's many years of experience, knowledge, and guidance helped me to accomplish a complete…read moretransformation of my old farmhouse! I absolutely adore my new floors and would definitely recommend Marty to anyone! Once I was ready, Marty's crew was very diligent to complete the job quickly and very efficiently. Thanks to Marty and his crew, I will be able to enjoy my new flooring for many years to come! Can't wait to share pictures once I complete the entire renovation !

We had a great experience with Mennella and Son Plumbing. They were able to come out within just a…read morefew hours of me reaching out, which was a huge help for our family. I have a family member with autism and OCD, so things that might seem like small inconveniences to others can be a really big deal in our home. The plumber was very respectful of that and handled everything with care, while also being clean, professional, and efficient fixing the issue. It really meant a lot to us to have someone come in and be so understanding. I truly couldn't recommend them more!

Had a great conversation today via phone. They are super booked out and the answer I got was not…read morewhat I was hoping for but I appreciated the honesty and helpful answers.

I knew very little about pools when I bought a house that came with one. The folks here helped me…read moretremendously. They told me everything I needed to know and more. They don't try to up sell you. They would rather train/teach you how to install or fix issues that you have than charge you for them to do it.

Great professional services. They came out and assessed my water heater, made the repair, and…read moreinstalled an affordable, easy to maintain water filter. Highly recommend.