Paradise Pool & Spa is awesome. I had a home warranty claim that got transferred to them after a first assessment was botched, and I was so pleased with how they handled it. They performed a thorough assessment to identify the issues (unlike the first company that was sent). Then Sam, the repair manager, was awesome in dealing with the warranty company and getting the claim to go through after hours of being on the phone. Finally Ryan came out and completed all the work and got everything working again. Even the people who pick up the phone when you call them are pleasant and helpful. I currently have a different pool service company for routine cleaning/chemicals, but I would feel confident switching over to Paradise if I started to have any issues. Thank you Paradise! read more

We had a handful of estimates when looking at building renew pool. We got confident working with Jason that he was the right person to help us complete the job. He was honest, straightforward, had excellent communication and so easy to work with. They did everything perfect and ahead of schedule. We had zero issues with their team and have a perfect perfectly completed pool in under 3 months. We've had them servicing our pool since the build and everything's been perfect condition and is always clean. We will continue to work with them and highly recommend them to anybody looking for someone to build a pool or to service a pool weekly. They are excellent for both. read more

They are reliable and responsive. Shout out to Sam L. in particular who is always quick to respond and address any concern.

Pool system, 20+ years old; Techs Peter and Christian worked diligently to revive an old Hayward Hseries heater, (display dead but heater worked!). Professional guys, provided a quality experience will be scheduling them next month to remove old spa equipment and clean up the pool system. read more

Paradise Pools is a class act. Dealing with Sam Leslie is a pleasure and he is very responsive. Technician Richard Lopez came out twice for repairs on my pool and did a great job. He is very experienced and efficient. I have had zero issues with their work. Highly recommend. read more

Great team, awesome service, reliable staff and more importantly affordable. These guys will not rip you off. Jason is the man! Wouldn't pick any other pool service in the South Bay! read more

These guys are my pool guys. When it comes to maintenance, I would say they do a pretty good job with routine maintenance. Where they absolutely excel is when something is broken or I need help with a more significant project. These guys are a right size for me and I don't have to think about my Pool essentially ever read more

Paradise Pool & Spa just finished resurfacing my pool. I can't express how much I and my family were so pleased with the entire process! The owner, Jason Briggs, explained the steps and the timeline to complete the resurfacing. He was knowledgeable and answered all my questions with respect and courtesy. Magaly Eyraud, the Project Manager, was also there from the beginning. She kept me informed of each step, the dates, and arrival times of the crew. Sam Leslie, the Repair Manager, communicated with me any questions I had with respect and professionalism. Max and Jason came to finish curing the plaster. Pete and Christian did an excellent job in the finishing touches. The office staff were always very courteous and followed through with my phone calls during the project. The crew were all hard workers. I wouldn't hesitate to recommend Paradise Pool & Spa to anyone looking to have any type of pool projects. From a very satisfied customer, thank you, each one! Bonnie H. read more

Although we are no longer Associated with Paradise Pools...we must applaud the service we received from Henry over the last year. He was professional, knowledgeable and personable. Always available to answer all our questions & concerns. They are very lucky to have Henry! read more

Over the past 6 years, we have had servicing and repairs completed by Paradise Pool and Spa. Both Sam the repair manager and Dylan the service manager have been great. They always keep us properly informed of any repairs and servicing that arise. Their knowledge and quick responses to questions and other issues that have arrived is appreciated. All repairs have been completed within the time frame and pricing they provide. Their repair technicians are knowledgeable and get the job done the same day. Paradise Pool and Spa is a great company and highly recommended. read more

I manage a property with a spa that is Serviced by Paradise. They do an amazing job at notifying us of any and all issues. The weekly service technician, Max serviced the spa and found a issue with a broken part. His manager Jim reached out to me (as the technician was on site) regarding it and let me know to expect an estimate from Sam (the repair manager). Sam gave me a call regarding the situation and quickly resolve the issue with his expertise and experience that is hard to find these days. I will refer them to any and all looking for service or repairs as they are prompt and professional and will always be my go to for all of my properties! read more

It's been a year now since I jumped away from PPS and I couldn't be happier with my new service. The personalized service, the consistency, the communication, the quality of my pool are spectacular and the problems I ha, which PPS tried to convince me that it was an issue with the pool itself, all gone and worth the little extra I am paying. I MD Pool Rescue. read more

Sam in repair has worked tirelessly to make sure that when ordering equipment that I get exactly what I need especially since my pool house is super small. He spent lots of time finding that filter that was tall and thin. It looks amazing and fits perfectly. Sean is a very skilled installer who was very willing to work to accomplish exactly what I needed done. Bob made the replaster of my pool easy and I am so happy with the marble finish...gorgeous. Could not have got r done without these great employees along with the weekly service crew with James at the helm! read more

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Paradise Pool & Spa renovated our falling apart pool. The remodel turned out better than I pictured. The whole process with them was great. Bob was wonderful through the quoting and contract process. Magaly was great managing the whole project and city aspect. Jason, the owner, was also very knowledgeable and a straight shooter when something unexpected came up but gave great solutions at an honest price. If I had to do it all over again I would choose them again. read more

I was looking for a company to resurface our pool. I contacted Paradise Pools in Harbor City California and a fine gentleman named Bob Marceau answered my call. He was the kindest sales manager I have ever spoken to. I really knew nothing about the work that I needed to have done but Bob's knowledge made me feel comfortable. I had talked to other pool repairs and nobody came close to Bob's knowledge He helped me every step of the way. It's because of Bob Marceau knowledge is why I chose Paradise Pools He knows his job and he is the kindest man you could ever come in contact with. I highly recommend you contact him for your pools need. My pool was a disaster when I contacted him my pool now looks brand new just as he promised. read more

Our HOA was unhappy with our service at a different pool company and switched to Paradise a few years ago, and we are so happy that we did. For essentially the same price we now have dependable, qualified, and knowledgeable technicians servicing our jacuzzi twice a week. Their office staff is consistently professional and responsive. I'd highly recommend Paradise to anyone in South Bay. read more

Needed my pool heater repaired. Sam was quck to respond. They gave me a time window and a text notice when they were on there way, showed up on time, and fiixed the problem quickly. Peter was friendly and new exactly what to do based on a few symptoms. Thanks guys. read more

I requested a quote for my pool to be replastered from several different pool companies. Bob responded to my house to give me a quote. He was prompt and very professional. He was also very knowledgeable and honest with me. Paradise didn't offer the most affordable quote compared to the other companies, but they were still reasonable. I decided to chose Paradise based on Bob's honesty. After I scheduled the project, the start date was pushed back because of the rain. Once it finally stopped raining they began right away and finished the project pretty quick. I was very satisfied with the work! read more

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Erica, Jason and Richard. Remember these names and you'll be well taken care of. Every single one of them goes through with their word and i cannot be happier with the service! They are trustworthy and never try to up sell me and nickel and dime me. Very professional and very quick!! I've had then install water heaters, fix pumps and leaks. read more

We've been using these guys for years and will continue to do so. Consistent, communicative, and friendly.

Needed some work done on my pool equipment, motor, etc. Had a nice discussion with Sam the Service Manager about the details. It was a good discussion to make sure we were on the same page. Two Tecnicians showed up the next day, Richard and Ryan, both very knowledgeable and capable. They were thorough, had all of the parts needed on their truck and did a good job and checked their work. All went well. I will be using them again soon for other repairs. read more

I had a problem with the pump for my pond. I spoke with Erika at the office and she set me up with an appointment right away. Sean was sent out two days later. He found the problem and replaced some pipes so fast I thought he didn't do anything. However, when he had me come out to look, everything was working perfectly. I cannot say enough about the professionalism and efficiency of these two individuals. I will definitely call Paradise the next time I need anything with my pond or pool. read more

We have used Paradise Pool & Spa for a couple years now and have found them to be reliable. Our weekly tech, Christian R., is friendly and does a good job. The repair manager Sam L. is responsive in sending folks to diagnose any issues and provides helpful information. The route manager Dylan G. is communicative about any adjustments in scheduling and makes sure to get folks out to our place when needed. We have been happy with the services received. Thanks, Paradise Pool & Spa! read more

I'm a small pool service company and growing, but I always appreciate the helpfulness of Sam from Paradise Pool and Spa service. His knowledge and customer service skills are second to none. I can only imagine how well he does for his own customers. Keep up the great work, Sam. Rick read more

Do you need a new pool? These are the folks you want to work with!! Jason SAVED us from another pool company, Socal Pools in Redondo Beach. Jason's team was amazing, from Henry who managed all the major construction to Zach who handled the pool water set up. These guys saved us from nearly 12 months of torture fighting with Socal Pools. They turned a collapsed dirt hole into a beautiful oasis. His whole team cares about the customers and guides them to the finish. They are very knowledgeable with the cities and the inspection process, which includes hillside overlay and double curtain shells. I can't recommend anyone better after speaking to numerous pool companies they were the only ones who had the experience to fix a crazy mess. These ARE THE TEAM! read more

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Had poor communication and service, but with a decent outcome. Would look elsewhere next time in hopes for better relationship and happier outcome, especially in terms of time it took to finish which was very slow, not typical of other companies. read more

Paradise Pool & Spa does an excellent job again. After some back and forth with my home warranty, I was finally able to get them to use Paradise Pool & Spa to complete the necessary repairs. And I am so glad they did. Sam Leslie the Repair Manager was able to get me on the schedule almost as soon as the parts arrived and his help coordinating with the home warranty made things go as smooth as possible. I could not have had a better advocate for getting the work done right. And speaking of quality work, Peter the technician installed the new pool pump and my pool is back up and and running. Outstanding work by Paradise Pool & Spa. I highly recommend them. Top quality service all around. read more

Had an E05 error on our pool heater and called Paradise Pool. They sent Richard to do an assessment who showed up right on time and knew exactly what he was doing. I showed him the error and he did his diagnosis. Super professional, friendly, and helpful. Really appreciated the extra tips. If you need pool heater service or anything pool related , ask for Richard--he's the best! Thanks, Paradise Pool! read more

Paradise pools is amazing. When I first called on them my pool was made a disaster by my pool guy. He would no show and screw up a lot. We had to release him when our pool went from blue and clear to dark and gross looking. Paradise came in and for a fair price they made my pool look like new. They took over weekly duties. The pool has remained perfect ever since. It's like the water came from the Greek Islands it's so blue and perfect. Once when the technician was late, they called right away to let me know (my old service would leave me wondering and hanging for weeks). They are true professionals. They have a full staff of experts for all situations. We had a WiFi pool control installed by them. It was done expertly. The temperature was off a bit and as soon as I called they came and adjusted it so it works perfectly. I swim every day and appreciate them every day. I lost thousands of dollars from my previous service who caused havoc. Paradise makes my backyard paradise. (Video is before Paradise took over) read more

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-they left layer pool cement dust on my vehicle. after several days of morning dew the cement activated and stuck to the roof, hood and windshield in the areas moisture mixed with the cement. -An abrasive residue remained on car after repeated washes and hand scrubbing. - the Owner directed me to keep washing it or chase down the subcontractor myself, because he, as the contractor, is not responsible for the actions of the subcontractor. So I did that. Paradise Pools uses subcontractor Ocean Pools Plastering in Bellflower with 1 star rating on yelp and gmaps. And I got a 1 star response. -abrasive sticky mess on my car and they just make me feel guilty about it...like I'm the bad guy for complaining. no apology, no response. read more

Paradise Pool & Spa - Pool Cleaners Near Me - Torrance, California

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These unprofessional guys that act like they know everything about pools and think they people are stupid are the worst. They are so dishonest. They would say they came and didn't come . Even had to have the manager come see the pool was filthy. I was going to school at the time so maybe they thought no one was home and I was (taking online classes) . They never came for two weeks but when I called they lied and said they had GPS on their cars and drivers which was a lie. They would come sometimes and I can hear them outside my room . 2 guys sat and talked out in my backyard and did not even bring the pool skimmer. They said they came and I said gee that's funny because my gate has been locked , they could have come, ToTAL full of it assholes. They just stopped coming because they have richer idiots in Palos Verdes they could rip off that wont care how much they get taken for a fool . DEFINTELY FAVOR PV PEOPLE AND SUPER RICH not the average working person. I guess my house was not nice enough for these ghetto youngsters without any kind of pool training.NOT GREAT at all zero stars read more

Very satisfied!! Sam, the repair manager, has been very helpful in obtaining the parts needed to get my pool lighting back to working again. It took a little longer, but he kept pressing on the company to get them, and we finally did. The installer was very respectful and knowledgeable and tested every single part to make sure that all was working well before he left. Over all very happy to have Paradise pool work on my property, and for sure will call them again if a new project arises. I will recommend them 100%!!! read more

I had to have my mastic redone and Shaun and Levon came out and got the job done. They did a beautiful job and were very professional. My pool looks amazing. I would be remiss if I didn't thank Sam for coordinating the work and for being so professional each time we communicated, and was very accommodating when I needed it. My rating is based on the mastic work done. Thanks again Sam, Shaun and Levon! read more

Erica and Richard were the best . Erica set up the schedule and Richard came out and did an outstanding job of installing my new pool heater. Kudos to you both, great experience to work with knowledgeable professionals. read more

What kind of manager argues with a customer? Apparently the guy that runs this place. He was condescending, argumentative and just plain rude. A customer that has been loyal to them with very little complaints for the past 4 years. No more! I will take my hard earned money elsewhere and make sure everyone I know that has a pool, knows how terrible you are. Here are the facts. They'll send new people to your home constantly, most, it's clear don't know what they are doing. I bit my tongue all summer, our pool was not sparkly clean like it used to be when we first started service. It looked green consistently and was never fully properly cleaned. The photo and video attached was taken 2 minutes after my service this week. And the managers response? The photos I see here look pretty clean to me! If I could give them 0 stars I would. read more

Paradise Pool & Spa - Pool Cleaners Near Me - Torrance, California

I don't normally leave reviews but I want to give a shout out to SHAK!! He did an amazing job working on the pool and spa!! Also thank you for fixing the spa and turning the heater on especially in our pool!! It's only been 75 degrees here in torrance and the pool been very cold! So thanks again SHAK for doing what you do and for explaining in detail to me what you did!! Appreciate your service and a good small chat with you brother my boys finally get to enjoy the pool!! read more

Amazing! Erica was so accommodating with scheduling and Shawn came out and fixed the problem with our pond pump. So if you have a pond, give them a call! Every single person that i spoke to was extremely polite and professional. I just can't say how satisfied I am with Paradise Pools and Spa. read more

I hired Paradise Pool for my start up service, and was extremely impressed with the expertise and knowledge from Jason Briggs. Jason G provided my start up service, and was always friendly, helpful in answering my questions, and did an excellent job each week. When I needed maintenance done, Shaun came to install a device to my equipment, and giving it a look over, noticed that the installers had actually made a few mistakes, that had been left, could result in damage to the equipment. He also noticed I needed to have my gas meter exchanged for a larger one. His knowledge and attention to detail saved me from potential future issues that could have cost me. I can honestly say that the staff at Paradise Pool have shown to take great pride in their work, with incredible attention to detail, and professionalism throughout. I highly recommend! read more

The pool cleaner Shack does a great job on our pool and spa at my apartment complex. I'm always surprised and appreciative of how clean and immaculate the pool looks when he cleans it. It always makes me want to go for a swim. He is also a really professional worker with a great attitude. I can see he really cares about the work he does. Thanks Shack! read more

Paradise Pool & Spa - Pool Cleaners Near Me - Torrance, California

I requested spa service and the response was immediate. The technician, the service manager and office staff are all professional and very nice read more