Went to buy a dozen baby chicks. Got to check out and they refused to sell them to me without my…read moreemail address and my phone number. They said it was state law. I refused to give out my personal information and walked out. Drove a mile down the road to farmers I handed them money, they handed me chicks, no exchange of personal info required. So tractor supply lied to me and waisted my time. I spend allot of money there but they won't get a dime from me anymore.

My last visit here was a complete disaster! Absolutely NO ONE knew what they were doing and in…read morereturn was unable to help. Tried purchasing a long list of thing totaling well over $1k. In the beginning I was told they had free delivery all to find out its a third party. Everyone I talked to in the store all gave me different stories and knew nothing about their products. After sending me all over the store for multiple guys to help I ended up where I originally started in the first place. While standing in line for 20 mins waiting on the guy at the register to find sku #s etc...I finally pulled up their website online and gave him all the info he should of already known or should of been able to find. By this time there was a total of 10 people in line behind me. I visit this store often but after yesterday Ill be taking my business elsewhere. Not to mention when I originally came in to quote everything the quote the gentleman gave me for everything was $150 less than what I was charged.

I took my new adopted fur baby in today to be groomed. She was very anxious & so was I. The…read morelady was very reassuring & my baby calmed down quickly. She did a wonderful job & I was very pleased.

my fish died right when I put them in the tank. I spent almost 20$ worth of fish and they instantly…read moredied right when I left the store. I'm going to pet co now

Walked in minutes before they closed, not knowing they closed at 8. Was just in the shopping area…read more& needed to stop. I rescued a sweet dog that has fleas and I needed flea & ticks shampoo. They rushed us and I felt like I had no personal space to figure out which one I needed to go. Clearly didn't want my business or help a dog.

Every single person my daughter and I encountered just now was incredibly helpful and kind. From…read moreknowing about the animals to being patient when I was fumbling with my bank at the register, every employee went above and beyond to help. Thank you!

Was very helpful good prices of birds, parakeetsread more

This place is awesome! Large variety of aquarium fish and birds. Also a great place for feeder…read moremice/rats. Plus, the staff is knowledgeable and really friendly! The Best Pet Store in these parts of South Arkansas.

I just called for a grooming appointment for our mini schnauzer…read more They do not do grooming! They will do nail trims but other than that they provide bathing tubs and soaps for dogs.

If you want to walk in buy something and walk out this might be a good place. If you want…read moreprofessional advice or if you happen to take your pet into the store be warned that the people working there don't know what they are doing and are ignorant of how to greet a dog. I called on Monday to schedule a self service dog wash and when asked what time I said "10 am", the person on the phone said can you make it 10:30? No problem, I arrived at about 10:15 the day of the appointment and went in and was promptly asked if I could be helped. I said I am here for my 10:30 appointment. The lady looked at a dry erase board that has the appointments and said "We have you down for 12 pm". A scratch my head moment but she said that they could get me in because there wasn't anyone using the wash. She handed me a clipboard to fill out and then she bent over in front on my dog to greet him. I told her she was brave putting her face in front of his. This is a sore subject with me because I told another lady to not bend over to greet a previous dog and she did it anyway and my dog bit her. After the lawyers were done the lady hit a jackpot. So, anytime someone who does this it tells me they have no clue on how to act around an animal. Being that this lady probably owns Barkansas tells me she is completely clueless. After telling her she shouldn't put her face in front a strange dog she told me that if I didn't like it I could go someplace else. That's all I need to hear, away I went and with one phone call I was told bring my dog in and they would wash him. For $10 more than what I would have paid to do it myself someone else did a better job that I could.

I adopted my best little friend here! Griselda she was very little and a little anxious at first…read morebut we loved each other very much the whole rest of her life. She was with me from October 3, 2019 to June 22, 20

I went here yesterday while visiting Conway. This was my first time in the store. I loved it!…read more I got personal help from a very friendly person finding things for my very picky Coton de Tulear.

They are really good with my animals. Tyler and Rachael are amazing groomers. And everybody else…read morein the store is knowledgeable and helpful.

Only putting one star because can't put -5…read more Saturday 10/25/2025 We had a grooming appointment for a nail trim for my pup with Rachel Longo. We were running a little late and called the store to let them know. We got to the store just a few minutes after our set appointment time, when we arrived, I checked in with Rachel to let her know that we were there with our pup. Rachel was very testy and rude when she acknowledged that we were there. She was working on a smaller dog and stated that she had to finish with that dog. The poor dog was shaking and had eyes the size of saucers. As I was patiently waiting for her to finish the little dog started to yelp when she was working on it's ears. She rudely looked at me and snapped where is your dog. I explained that my husband was getting him out of our vehicle. She then put the little dog in the kennels and came to the front of the grooming area, snapped dogs name. I told her, she gave me the bill for the nail trim. At this time my husband came in with our pup and she opened the gate and ripped the leash out of my husband's hand. My husband was trying to speak with her, trying to explain our pups needs and she completely ignored him. We were able to explain that he had caught a back nail on my husband's Semi-truck steps and noticed that it had started to bleed a little. Rachel made a big deal about stomping back to the counter and got some tub, along with a muzzle. The whole time still having our pup being dragged with her. She then went into the back where the kennels and other dogs were. After a few minutes we hear her snapping at our pup and yelling at him to stop. By this time, I can only imagine how scared or nervous my pup is in her presence. We hear it a second time and my husband tells me get someone to go back and get our pup or he will. I got one of the customer service associates and she goes behind the door and gets our pup for us. Rachel comes out yelling at us that we have an unruly dog and should learn how to control him. My husband is trying to get the leash from her, and she will not give it back to him. At this point my husband does rip the leash out of Rachel's hand and get our pup back. Rachel yells at my husband "You can NOT bring me an out-of-control dog and expect me to do anything with him. My husband responded, "You need to learn your Breeds. My dog is very well trained. You have no right being around and dog/animal." As we're leaving Rachel starts to yell at me that I need to pay, which I had already done, and that I need to learn how to put my husband and pup in their "proper place". Both myself and my husband at this point are yelling that we are leaving and that we'll never come back. As I get through the door Rachel is still yelling that she trimmed my pups nails. We get in our vehicle and find that the nails have in fact not been trimmed. At time point my husband calls into the store to speak with a manager, only to get a shift leader, which was Sarah. As the Sarah is on the phone with my husband, Rachel proceeds to call my cell phone from her personal cell phone. I did not answer, she left a voicemail and then called a second time. I answered the second time and told her not to contact me again and if she did, I would contact Cabot Police for harassment then hung up. At this point Rachel starts texting my phone to say that she wants to apologize and make things right, she's not this type of person. She had just found out that a family member had passed away. I did message back not an excuse. She then continued in a total of 12 text messages trying to plead her case as to how her behavior should be forgiven. My last text to here after all of this was "I'm done and next message from you I will have Cabot police there" My husband had told Sarah to tell Rachel to quit calling and texting, or we would report harassment on not only Rachel but on Pet Supplies Plus. After all the text messages, cell phone calls, and speaking with the shift leader. I called Petsense in Beebe and was able to squeeze my pup in to get the nail trim completed for my pup and there was no issue whatsoever with my pup and the groomer at Petsense. So not only did I pay Pet Supplies Plus for not trimming the nails, I had to pay Petsense to do the trim that your company did not. I don't think that is fair to us or my pup. I don't think that the way my pup was treated at Pet Supplies Plus was fair either. We do NOT feel that any animal should ever be treated the way our pup was. It's uncalled for, along with cruel and disgusting behavior. WE WILL NOT BE BACK TO Pet Supplies Plus.

Great customer service. Plenty of toys and food options. The self grooming section is clean and…read morefully stocked. I enjoy coming here and so does my dog.

Love this place! Extremely knowledgeable and helpful staff and the pup loves visiting too! Lots of…read morespecialty products as well and they remember your orders by your phone number!

How lucky are we to find this wonderful store! My granddaughter has wanted a bunny for years and…read moreshe's 13. Miss Wilda was absolutely perfect. She gave us everything we needed and lots of wonderful advice how blessed are we!

HUGE waste of time! very shitty manager! tonya was very rude and we were lied to and talk to like…read morewe are stupid, they lack basic communication skills and have piss poor customer service would give them ZERO STARS