Pros: 1. Overall, this is a great place to shop. It is a little expensive but a good shopping…read moreplace. 2. It is clean. A little cluttered but always clean. 3. They have the cutest baby chickens every year. 4. You can bring your dog in here. or your horse. or your chicken. or whatever. I have brought my baby goats in Tractor Supply (in Little Rock) and no one cares. I bring my dog in here. He's a bloodhound mix. People say he's as big as a horse but he got shown up when a lady brought her horse in here. No lies. I don't do drugs. Nor do I drink. A lady walked an actual horse in Tractor Supply in Benton. I've seen them tied up or walked up outside but never in the store until this time. I don't mean My Little Pony either. This horse was full size....and she walked it right in the store. The best part of it was no one seemed to care. Cons: 1. Lately, their animal feed has gone up. Their excuse is covid but somehow Walmart has managed to make their prices for animal feed go up only around 30 cents per bag instead of $3 per bag like Tractor Supply has done. Cracked corn used to be under $9 per bag. Now, it's $11.99 per bag. It's 50 lbs. Walmart has the same cracked corn in 40 lbs. for $7.38 per bag. It has only gone up 30 cents per bag since covid hit at Walmart and there is something wrong with cracked corn going up $3 per bag at Tractor Supply. Even the laying pellets have gone up $1 per bag while Walmart has them at the same price as before covid. Therefore, I do not buy anything but chick starter, dog food, and cat food here anymore. 2. Before coranavirus, I was here weekly most of the time. Because of coronavirus and the fact that I don't want it, I've been using the curb side pick up (which is way faster than Walmart). I've used it multiple times. Each time I call and give my name and order number if asked. The last time that I called, I told the person on the phone my name. He couldn't find it so I told him that I had all the bags of concrete and one bag of feed. A different person--the manager--delivers my order to my car. He's the fluffy bald guy. He makes me dig out my driver's license. I told him that I've never had to do this. He told me that it was good to hear that and he would make sure to coach his employees. . If I drive up, call you, and give you my name, order number, and what's in my order plus I have it pulled up on my phone to show you, there's a 99.999999999999% chance that I'm picking up my own order. It would be more believable for someone to drive up with a stolen driver's license than it would be for someone to be in the parking lot and call and know the order number, name, and everything in the order plus have the order pulled up on their phone to show you. Walmart never does this to me. They see my phone with my order number and they know it's me. Never do I dig forever for my driver's license at Walmart and get exposed to covid at the window. I don't even show it. This guy needs to lighten up because his employees are way nicer than him and he's making this way harder than it should be. 3. The store has a new manager. The short fluffy bald guy is gone. He was a great manager despite what I wrote above about him. He kept it clean. It was organized. He would mark the open bags of food down to $5 per bag which was a good deal. The new manager (a short dark haired younger lady) was working when I found some open bags of feed. I asked her how much they were. She said full price. I told her they were open with feed missing. She said she would sell them to me discounted this time only because this store is losing too much money on busted bags of feed. Every other time that I have gone in there since then, the open bags are sitting next to the regular feed. I asked how much they were and I was told regular price. They are all taped up. If it's the last bag of cracked corn and I need it and half the bag is missing, I shouldn't have to pay full price for it. I refused to buy it and went to Farmer's instead. I noticed a few weeks later no one else was buying the open bags for full price either because they began marking them down to 10% off and 20% off. That's a great idea except half the bag might be missing. Why should I pay 90% of the price for 50% of the bag. This lady really needs to get it together. The old manager who was the heavyset bald guy had the right idea.

I own a business that requires needing to purchase Andis blades 10 and 7, also Wahl 5-in-1 blade…read more they only keep one in stock then take almost a month to replenish stock. This store is closest to me than your big chain stores, Petco and Petsmart. I have tried calling the store for 2 days to ask if they have the items in stock, which always show in stock, then arrive at store, and none are available or in stock. Back to calling numerous times the last 2 days and say for almost 7-10 minutes just to see if they will answer. I have yet to speak to a store employee!!! this store has gone downhill the last few years!! we spend a LOT of money on feed, supplies, and our personal dog food, and items for our trailers and miscellaneous items. I have currently switched over to Farmers Association because they can keep their inventory in stock and answer the phone!!! I never go thru that checkout line, it's usually backed up 4-5 people deep! if you need hay, good luck! They call an employee that is supposed to meet you outside and wait and have to walk back in and spend almost 30-40 minutes for a simple pick up. I've had to walk to the back and swing the swinging door open to see 2 employees just screwing around when I can't find a single back of sweet feed, and see an entire pallet not put on the floor! I had to ask to have them please give me 2 bags from the pallet. Tractor Supply in Benton...time to step up!! I've seen so many different managers, rotating staff. FIX Your Problems in this store!!

I took my new adopted fur baby in today to be groomed. She was very anxious & so was I. The…read morelady was very reassuring & my baby calmed down quickly. She did a wonderful job & I was very pleased.

I hate to leave a review like this because I come to this Petsmart, often, for dog - rabbit and…read morefish needs. Today I went in to buy my grandson some fish. The tanks are atrocious. Algae has invaded many of the tanks and there are dead, deformed, and dying fish in a lot of them. If you are looking for fish, there are 2 options within about 10 minutes. Give them a look, you sure don't want to bring home disease to your established tank(s). The pic below is only one I took because a small child saw me and got upset that the fish was "dead."

Walked in minutes before they closed, not knowing they closed at 8. Was just in the shopping area…read more& needed to stop. I rescued a sweet dog that has fleas and I needed flea & ticks shampoo. They rushed us and I felt like I had no personal space to figure out which one I needed to go. Clearly didn't want my business or help a dog.

I called ahead of time before making over an hour drive each way to this store to confirm they had…read morean item in stock. The employee said it was in stock and would hold for me, drove over an hour to find out it's been out of stock for weeks!! Employees suck. No compensation offered or anything. And their spiders are suffering from bad molts. Horrible.

Was very helpful good prices of birds, parakeetsread more

This place is awesome! Large variety of aquarium fish and birds. Also a great place for feeder…read moremice/rats. Plus, the staff is knowledgeable and really friendly! The Best Pet Store in these parts of South Arkansas.

Super friendly, and always helpful. When my one dog needed a cone for after her surgery they loaned…read moreme know. Again this place is amazing

If you haven't tried Barkansa, out on Highway 7, for self grooming, you are really missing out on a…read moregreat deal. Everything, shampoo, towels, waterproof grooming apron. The equipment is professional quality and for me, with a 63 lb Teevuren, the ramp to the elevated bath saves my back!! If you make an appointment, there is even someone that can trim tour dogs nails (for a very reasonable fee).

I went here yesterday while visiting Conway. This was my first time in the store. I loved it!…read more I got personal help from a very friendly person finding things for my very picky Coton de Tulear.

I have a Havanese puppy and I took her to a different groomer. the next weekend we went camping…read moreand my poor puppy had knots on top of knots from his halter. I made an appointment with the same groomer as before. Waited 1 week for this appointment, got there with my boy and was told they would have to reschedule because it would take longer than she had left time for. I tried two different groomers who did not return my call. I went to Neighborhood Pet Shoppe and told the groomer, Shanyn, there what had happened with the previous groomers. She was very sweet and understanding. I told her how the knots were getting bigger from the camping trip.(It was the undergrowth of hair and no matter how I tried I could not get the knots out.) She told me she could make an appointment in 3 weeks. I booked the appointment. She texted me Saturday the day of the appointment told me she had a family emergency, Ok I'm good with that! Texted back and asked if I would have to wait another 3 weeks. She asked if I could come in that Monday. She even said she would give a 10 percent off for the inconvenience. I told her no need for that I was just glad he was going to be done Monday. At this point, I asked my husband why I had to wait 3 weeks when she fit me in the next day they were open. now I know why!!! I truly believe she never had intensions of grooming my dog that day. I got there and she said she could not do my dog that day. He probably would have to be sedated. She made me feel like an inadequate dog owner. She asked if I ever brushed my dog or bathed him. Very rude questions. She was told everything upfront including how bad the knots were. This is the problem nowadays, people do not know their place!! She maybe very good at grooming (I will never know because I will never go back to her) But her customer service is horrible!!! I will spread the word!! Long story not so short, I went to another groomer that day, showed them my boy and he will be groomed Wednesday!!! It has been almost a month and a half since this all started.

They cut some of my dogs skin on the end of the ear and cut him in the inside of the earread more

They are really good with my animals. Tyler and Rachael are amazing groomers. And everybody else…read morein the store is knowledgeable and helpful.

Great customer service. Plenty of toys and food options. The self grooming section is clean and…read morefully stocked. I enjoy coming here and so does my dog.

Love this place! Extremely knowledgeable and helpful staff and the pup loves visiting too! Lots of…read morespecialty products as well and they remember your orders by your phone number!

How lucky are we to find this wonderful store! My granddaughter has wanted a bunny for years and…read moreshe's 13. Miss Wilda was absolutely perfect. She gave us everything we needed and lots of wonderful advice how blessed are we!

HUGE waste of time! very shitty manager! tonya was very rude and we were lied to and talk to like…read morewe are stupid, they lack basic communication skills and have piss poor customer service would give them ZERO STARS