Went to buy a dozen baby chicks. Got to check out and they refused to sell them to me without my email address and my phone number. They said it was state law. I refused to give out my personal information and walked out. Drove a mile down the road to farmers I handed them money, they handed me chicks, no exchange of personal info required. So tractor supply lied to me and waisted my time. I spend allot of money there but they won't get a dime from me anymore. read more

My last visit here was a complete disaster! Absolutely NO ONE knew what they were doing and in return was unable to help. Tried purchasing a long list of thing totaling well over $1k. In the beginning I was told they had free delivery all to find out its a third party. Everyone I talked to in the store all gave me different stories and knew nothing about their products. After sending me all over the store for multiple guys to help I ended up where I originally started in the first place. While standing in line for 20 mins waiting on the guy at the register to find sku #s etc...I finally pulled up their website online and gave him all the info he should of already known or should of been able to find. By this time there was a total of 10 people in line behind me. I visit this store often but after yesterday Ill be taking my business elsewhere. Not to mention when I originally came in to quote everything the quote the gentleman gave me for everything was $150 less than what I was charged. read more

Pros: 1. Overall, this is a great place to shop. It is a little expensive but a good shopping place. 2. It is clean. A little cluttered but always clean. 3. They have the cutest baby chickens every year. 4. You can bring your dog in here. or your horse. or your chicken. or whatever. I have brought my baby goats in Tractor Supply (in Little Rock) and no one cares. I bring my dog in here. He's a bloodhound mix. People say he's as big as a horse but he got shown up when a lady brought her horse in here. No lies. I don't do drugs. Nor do I drink. A lady walked an actual horse in Tractor Supply in Benton. I've seen them tied up or walked up outside but never in the store until this time. I don't mean My Little Pony either. This horse was full size....and she walked it right in the store. The best part of it was no one seemed to care. Cons: 1. Lately, their animal feed has gone up. Their excuse is covid but somehow Walmart has managed to make their prices for animal feed go up only around 30 cents per bag instead of $3 per bag like Tractor Supply has done. Cracked corn used to be under $9 per bag. Now, it's $11.99 per bag. It's 50 lbs. Walmart has the same cracked corn in 40 lbs. for $7.38 per bag. It has only gone up 30 cents per bag since covid hit at Walmart and there is something wrong with cracked corn going up $3 per bag at Tractor Supply. Even the laying pellets have gone up $1 per bag while Walmart has them at the same price as before covid. Therefore, I do not buy anything but chick starter, dog food, and cat food here anymore. 2. Before coranavirus, I was here weekly most of the time. Because of coronavirus and the fact that I don't want it, I've been using the curb side pick up (which is way faster than Walmart). I've used it multiple times. Each time I call and give my name and order number if asked. The last time that I called, I told the person on the phone my name. He couldn't find it so I told him that I had all the bags of concrete and one bag of feed. A different person--the manager--delivers my order to my car. He's the fluffy bald guy. He makes me dig out my driver's license. I told him that I've never had to do this. He told me that it was good to hear that and he would make sure to coach his employees. . If I drive up, call you, and give you my name, order number, and what's in my order plus I have it pulled up on my phone to show you, there's a 99.999999999999% chance that I'm picking up my own order. It would be more believable for someone to drive up with a stolen driver's license than it would be for someone to be in the parking lot and call and know the order number, name, and everything in the order plus have the order pulled up on their phone to show you. Walmart never does this to me. They see my phone with my order number and they know it's me. Never do I dig forever for my driver's license at Walmart and get exposed to covid at the window. I don't even show it. This guy needs to lighten up because his employees are way nicer than him and he's making this way harder than it should be. 3. The store has a new manager. The short fluffy bald guy is gone. He was a great manager despite what I wrote above about him. He kept it clean. It was organized. He would mark the open bags of food down to $5 per bag which was a good deal. The new manager (a short dark haired younger lady) was working when I found some open bags of feed. I asked her how much they were. She said full price. I told her they were open with feed missing. She said she would sell them to me discounted this time only because this store is losing too much money on busted bags of feed. Every other time that I have gone in there since then, the open bags are sitting next to the regular feed. I asked how much they were and I was told regular price. They are all taped up. If it's the last bag of cracked corn and I need it and half the bag is missing, I shouldn't have to pay full price for it. I refused to buy it and went to Farmer's instead. I noticed a few weeks later no one else was buying the open bags for full price either because they began marking them down to 10% off and 20% off. That's a great idea except half the bag might be missing. Why should I pay 90% of the price for 50% of the bag. This lady really needs to get it together. The old manager who was the heavyset bald guy had the right idea. read more