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Springhill Hardware

1.0 (1 review)

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7 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

(16 reviews)

$

I bought a Samsung Washer/Dryer set back in February of 2025. As if this writing I've had 4 service…read morecalls on the dryer, the latest being today. This dryer is CRAP. I've never owned any appliance that I despise like these. The washing machine started (today) not finishing a full spin cycle. I bought these at Lowe's. They washed their hands of them almost immediately. Today Samsung offered to replace the dryer because I've had so many issues. After an hour of talking to (2) Johns who spoke little English, my call was dropped and I haven't been able to get ahold of them since. The call center puts me on a "brief" hold and then never come back. I will NEVER own another Samsung product. Matter of fact the Samsung that I am leaving this review with is being swapped at Verizon for some other phone. I despise this company and their products are complete garbage. PLEASE DO NOT PURCHASE SAMSUNG and if you're dumb enough to, you better but every warranty you can find. Lowe's is completely useless after the sale.

If I could leave negative stars, trust me, I would. First off, the store has a small selection of…read morerefrigerators, and charge you extra for wanting one in white. Secondly, the next day delivery. Is only next day Monday thru Friday. No matter the circumstances. This store has no problem taking your money and not delivering your product. The managers will not pick up the phone, and customer service will just say not our fault. We use a third party delivery service. Bottom line is, stay far, far, away from all Lowe's.

Tractor Supply

Tractor Supply

(3 reviews)

Went to buy a dozen baby chicks. Got to check out and they refused to sell them to me without my…read moreemail address and my phone number. They said it was state law. I refused to give out my personal information and walked out. Drove a mile down the road to farmers I handed them money, they handed me chicks, no exchange of personal info required. So tractor supply lied to me and waisted my time. I spend allot of money there but they won't get a dime from me anymore.

My last visit here was a complete disaster! Absolutely NO ONE knew what they were doing and in…read morereturn was unable to help. Tried purchasing a long list of thing totaling well over $1k. In the beginning I was told they had free delivery all to find out its a third party. Everyone I talked to in the store all gave me different stories and knew nothing about their products. After sending me all over the store for multiple guys to help I ended up where I originally started in the first place. While standing in line for 20 mins waiting on the guy at the register to find sku #s etc...I finally pulled up their website online and gave him all the info he should of already known or should of been able to find. By this time there was a total of 10 people in line behind me. I visit this store often but after yesterday Ill be taking my business elsewhere. Not to mention when I originally came in to quote everything the quote the gentleman gave me for everything was $150 less than what I was charged.

The Home Depot

The Home Depot

(14 reviews)

$$$

THIS Home Depot is worth the drive from Diamondhead in Hot Springs! I am SO IVER Lowe's and the…read morehorrific customer service, refusal to answer the phone, management her have zero care for a customer experience, I could go on and on, but needless to say it would really blow your wig back. If you knew what horrible service I've received there are not one not too, but seven different occasions in the last couple of months. This is about Home Depot, I drive from Diamondhead because they offer excellent customer service, a better selection at better prices and their employees actually seem to be happy. They're there and interested in assisting you. Tonight I have the pleasure of working with Kris in the lumber department. I was a bit stumped on. Not only was he personable and professional, but he quickly found exactly what I needed, made some great suggestions, and did so in such a pleasant manner that I will definitely ask for him next time I come back and need help. Not only is Home Depot. It's right off the freeway, but like I said, it's worth the drive when you can get good customer service which seems to be to Lowe's. I just want money because they are only in town. Well fine, I'll just take my money and give it to Home Depot since they seem to care about the customers .

I had a washer and dryer delivered today and set up by two very awesome and friendly men, Will and…read moreTramell. I would buy 100 more appliances from the Benton Arkansas location if it meant these guys were the ones taking care of me! Buying extremely expensive machines can be a bit nerve wracking along with anticipating the delivery and set up. All that worry disappeared as soon as they arrived! They were knowledgeable about the machines, put the pedestals together easy peasy, they put both machines in a VERY tight fitting space without a single tiny scratch! They took their time to make sure they were connected and running correctly and did it all with very friendly smiles and even cracked a few jokes along the way that got a good laugh from me! They both had top notch customer service skills. They definitely deserve a ton of praise! Bravo on having these 2 on your team Home Depot!

Springhill Hardware - hardware - Updated May 2026

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