Lindsey's pools and spas lost my business, my family's, and that of my employer's, over a $20 product! Takes a lot for me to leave bad reviews so to say I'm flustered is an understatement! After spending around $3k with them this summer on products like a Dolphin robot, cleaning tools, their summer opening cleaning service, and chemicals that I could have gotten cheaper elsewhere, I am leaving because of $20. I bought from them because I wanted to support a local small business and THOUGHT they sold and guaranteed quality products and would stand behind that guarantee. THEY DO NOT! In May I replaced a 5 year old skimmer basket with one from their store which is in the pictures. Today, that basket that I purchased from Lindsey's broke and came right off of the bottom. There was no debris in the basket because I clean it daily and maintain my pump with regular service. So there was no extra "suction" on the basket to explain the break. Like I said the last basket I had prior to this one was 5 years old so clearly I know how to take care of a swimming pool and the subsequent parts. I have to mention that the handle of the Lindsey basket broke off on day 1 but since I have a skimmer hook to take the basket out I let it slide and didn't complain. I should have taken it back right then! There was nothing that would've caused this other than a defective poor quality product. When I brought it back to them, a young man said yeah that is crazy, that it doesn't happen often and proceeded to look the basket over trying to figure it out. Then a young lady came, grabbed a new basket and said "I can get you down here" and proceeded to tell me it was $20 to get a replacement. She wasn't rude but, there was no discussion of any kind of guarantee from the Hayward brand when I asked and not even "I apologize for that happening". Just launched straight into selling me another one. No thank you! Absolutely not spending $20 for a product that only last three to five months that I will have to continually replace. I can get better quality from a cheap no name Amazon product. I asked if Hayward had a brand promise/guarantee and wasn't given an answer. That's not the first poor encounter I've had with them this summer either but I stayed with them because the girls behind the counter, specifically the girl named Joni, were always so sweet to me and seemed knowledgeable about chemicals. I have given them multiple chances but this was the $20 straw that broke the camel's back! Super sad over that. read more

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You don't find customer service like this anywhere but here..A+++! If you're thinking about a pool or hot tub they are the place! They stand behind what they say and will always make things right.. Thanks for taking care of me and my Hot tub.. which by the way is more important than my husband! read more

Lindsey's Pools & Spas saved my hot tub and therefore saved me tons of money and headache! I recently moved to Little Rock, and the home we purchased has a brand of hot tub whose customer service is almost nonexistent. The hot tub broke shortly after we moved in (of course), and it being literally built into the retaining wall, I was desperate to repair it rather than have it replaced. Enter Lindsey's Pools & Spas into the picture. They got us up and running in no time, and even had their electrician contact come out and replace a broken breaker in the middle of a service call, saving me from calling an electrician myself. Everyone I worked with was friendly, especially Debby who helped me several times on the phone! :) read more

Love this place .. Todd Lindsey and his staff are very knowledgeable and Todd himself professionally installed my pool ...It's absolutely breathtaking .. My children will enjoy swimming this summer. read more

Lindsey's - Hot Tub & Pool Near Me - Bryant, Arkansas

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My pool went from pond green to crystal blue in less than 48 hours thanks to Patti at Lindsey Pool and Spa. Friendly, fast and effective. They won my business this weekend!!! Thank you! read more

Lindsey's - This is what I started with! - Hot Tub & Pool Near Me - Bryant, Arkansas

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Horrible experience. Project took 7 months was told it would take 2 months. Looks cheap and still leaks. Todd Lindsey never shows up and blames employees for lack of work. Avoid this place. You have been warned. read more

Lindsey's - Hot Tub & Pool Near Me - Bryant, Arkansas

I've been going to Lindsey's for years now. Deby always know the name of the parts I need; Alexa and Patti take care of my water testing and chemicals. My pool stays clear with them on the job! Love Lindsey's! Highly recommend them! read more

Stopped by Lindsey's as I was moving to Little Rock was treated like they had known me for years! Great Customer Service!! Always puts the customer first!! Was so impressed with this small family business, I joined the family in 1989 and I'm currently employed there!! read more

The staff here at Lindsey's is knowledgable and friendly. I could not be more pleased with the service I have received. I have used them for 20 years! Would not go anywhere else. read more

This is the most shameful company ever ! First of all check their prices from chemicals to an above ground pool liner. The mark up is insane. They didn't show up the day they said they would. Never called I had to call and see what happened. The next day they sent the wrong tec to my house to do a service I didn't t ask for. Then they had the nerve to charge me a service fee for the time the tec came and barely did any work. Not her fault she wasn't told the correct information from her employers and so she didn't have the supplies to do my job. But I got charged and punished for. If you maintain your own pool using their instruction your pool will have issues all summer and you will constantly have to do extra pool work on top of they will constantly sell you overpriced chemicals. I am wondering if they are having people do the wrong things to their pools so you have to buy tons of their chemicals. I don't trust them at all. And whoever debbie is that works there is rude. She didn't even bother to apologize for all the mistakes they made from the no show no call to sending the wrong tec to my house. read more