Nice store. We needed to buy some good knives so we asked a guy who was working in another section…read moreto help us. His name was Jeremy and he really knew a lot about the Zwilling/Henckels knives and spent a lot of time with us. We bought 3 and are very happy with our informed purchase!

This business is unfortunately closed and will open tomorrow, Friday, September 13, 2024 as a…read moreBurlington coat factory.

This place is a mess. one person is knowledgeable in the lumber yard and the managers up stairs who…read moredon't care are worse off. Jordan is great and so is Liz everyone else is not worth much time to even walk in the door. It's the blind leading the blind.

Closing before 3 on a weekday? I needed a plumbing fitting to finish a job and drove up there and…read morediscovered you were closed. I guess I will not waste my time shopping your store in the future.

I was looking for replacement handles for my wheelbarrow. The Ace Hardware website showed Besser…read morehad them in stock. When I arrived there were three employees near the front door but none offered to assist me. I found the handles and took them to the register. The cashier rang them up and said $70+. I mentioned they showed on the website for $22. She said I had the wrong handles but did not offer any assistance in finding the right ones. She asked I look them up on my phone and provide her the product number which I thought was strange as a computer terminal was in front of her. Another employee came to my assistance and found the right handles albeit for $2 more than shown on the website. At this point I just wanted the handles and to get out of there so I didn't quibble and paid. The cashier was quite unfriendly and displayed a "you're bothering me" attitude followed with "take it or leave it, I don't really care". I live in west Little Rock and had driven downtown specifically for the handles. I try to make purchases at locally owned businesses whenever possible. Needless to say, I won't return to Besser. If I want to be ignored and unappreciated as a customer I can just go to Home Depot or Lowes much closer to my home.

Needed a weird lightbulb I couldn't find anywhere else and they were able to confirm over the phone…read morethey had it. They held it at the register for me and were super friendly. Good people, good place.

Very nice store with extensive selection options. Staff were extremely helpful, particularly Alexis…read morewho helped me on the phone yesterday and assist me with shopping today. It was worth driving a little lower two hours one way to get there. Plan to go back. Alexis helped us make the best selection regarding size of Dutch oven and price options.

Great staffs. I am a le Creuset collector or trying to be. I have been buying my collections from…read morethis branch for many times. The manager Brandy Thomas is a super star. She is friendly, kind, and patient. The staff Lacey is also amazing. I have been placing orders from different branches. This branch always attentive to the customers, patient with your inquiries, and most importantly, they wrap the items perfectly. I have received some damaged goods from other branches which broke my heart when receiving them. Not just because they are expensive also some of the items are limited. Once it's broken I cannot get a replacement. Thank you Little Rock store. You truly rock!

This shop has some really neat stuff for sale...at some terribly high prices...but, I walked…read morethrough the entire store..as did another lady who had a young girl with her. None of us got any attention whatsoever from either of the staffpeople working. One of them was on the phone, but the other one (who was wearing a hat) just sat there. At one point, she and I even made eye contact (I think) but she still didn't say anything...there were three items that I would have purchased that day, but I don't like to have to convince sales people to help me out.

I loved the unique merchandise in this shop and I didn't think the prices were all that high for…read morewhat they had (not cheap either). I don't think I saw anything that I thought I could get just anywhere else. The two girls working there were very nice and helpful even though they were busy re-setting the floor.

Ordered item online (August 17) and had it shipped to store, didn't arrive until August 30, then I…read morewas notified by email that I had 2 days to pick up my order or it would be canceled. I will not be shopping here again.

What's the purpose of offering propane if no one is ever there to fill a tank? I've been told 8-5…read moreMonday through Friday but people work during those times so I guess I need to call into work to fill a tank? It's funny when I asked about a refill and was told they need to check with a manager as certain ones can refill the employee said their manager said no one is available but when I ask to speak to the manager they're not there??? During the same conversation they're not there? This location needs restaffed starting from the top.

It's a big lots, so the items are hit or miss. I have been coming here for years, always great…read morecustomer service , Store is always clean and organized.

I REALLY hate this store -- but I've bought a few things in here on occasion.read more

These guys do a great job but i can tell they are overworked and underpaid... get these folks a…read moreraise and some support!

Friendly, helpful, and had the large specialty concrete blade in stock. Guys at the counter were…read moregreat. I'll be back.