They cut some of my dogs skin on the end of the ear and cut him in the inside of the earread more

They are really good with my animals. Tyler and Rachael are amazing groomers. And everybody else…read morein the store is knowledgeable and helpful.

store has good products at high prices but what I am reviewing is the dog washes. worst experience…read moreever. you couldn't temper the water, the nozzles were not adjustable, no conditioner, the mat on the ramp was broken and my dog fell of twice, aprons were a joke, also I called to make sure two rooms would be ready but they didn't listen so we had to wait for some one to clean one. why won't the clean them when the customer left instead of cleaning it when it's needed. there were 4 people working so it could have been ready. never going back.

Recommended most expensive collar and like a dummy I believed em and purchased as last experiences…read morewere good. WRONG! WRONG! WRONG! Do yourself the best option and run!!! At least persmart and petco stand behind their products! What an absolute joke of a business. You can buy more at their competitors and these people are thieves to say the least.

Its disappointing I had to give this place 1 star. Kinda like getting a participation trophy. Zero…read morestars is much more appropriate. Today was the last time I shop here. Chewys is much better. They know customer service and know how to keep items in stock. They don't give whiny excuses either, like the company who brings us the dog food went out of business. Seriously? Such a lame excuse. At least come up with a better lie. I'm not calling to have this issue resolved since I am never shopping at Petsense again. The store on Crystal Hill is even worse. All the information is here. I am sure the same lazy copy/ paste response will still be the response. Probably from the same lazy guy laying on the counter this morning. Anyway, I had checked the website to see if they had the dog food I needed IN STOCK before I drove here. The website showed 10 cans of Zignature Turkey can food and 2 bags of dry. I drove from North Little Rock in the pouring rain. I show up, there is a gentlemen laying over the counter playing on his phone. I guess he thought he was at home in bed. I go check and there is no zignature dog food (can or dry) I needed. I say something to the lazy guy at the counter and all I hear are excuses. His excuses are not my problem. His incompetence is no longer my issue either because shopping here is never going to happen again. Trust me. Chewys is way better with customer service and price. How about instead of sprawling across the counter, like you are at home, you make yourself useful and update the website. BTW, He offered ZERO resolution. Just a bunch of worthless excuses and whining. This is not the first or second time this has happened, but its definitely the last. I ordered my food from Chewys today. They never give tired excuses, only great service. Chewys is much more reliable and I don't have to drive anywhere. Petsense should be named Petsenseless... MAYBE Petworthless. This is the jacksonville AR store BTW. ​

Let me start by saying I absolutely love the store and the employees. However, I took my dog to get…read moregroomed by Jonathan and it was a disaster. I booked my chow chow/Shepard mix who had beautiful long hair for a haircut. I went to pick him up and he was shaved, and not well. At first I thought he was matted and they had to shave him, but that was not the case. There was another groomer in there who understood exactly why I was upset. Jonathan acted as if it was my fault, and at first I thought it was. He told me I booked a haircut and that meant I wanted my dog shaved. But obviously that is not true. A haircut does not mean I want my dog shaved. He also didn't touch his sanitary area and left dead hair on his bottom. I would NOT recommend Jonathan for any dog grooming. Before and after pictures for reference

I thought this was a pet shop, with parakeets and stuff, but it's for bird feeders and bird seed…read moreand windchimes and little gifts and stuff. The owner is super friendly and knowledgeable, and his dogs are cute and friendly too, especially Cocoa-bean. ; )

Great products and knowledgeable staff. I enjoy going in to talk with the staff and learn about…read morebirding.

How do you earn a 1 star rating? I purchased a tree online last night, woke up to a refund today…read more Immediately contacted the store and was told I never made the purchase. I was also informed my 7 minute conversation didn't take place, and I'm not intelligent enough to pick the proper location. I accepted all of that and decided to make the purchase again after receiving such wise counsel from "the highest paid salary management on staff". After making the purchase again, I was told it didn't come through. Capitol one shows the purchase immediately using Apple Pay, but their store doesn't recognize the purchase. So I asked a simple request. I have a 4 hour round trip to pick up this tree. "Can you set it aside to ensure it will be there when I arrive? " managements reply: " no, but if you want to take the chance and make the drive, we can sell it to you in store, if it's still here when you get here." Stores like this don't deserve our business. They also don't deserve a single star rating but it's as low as you can get.

We ran into some trouble checking out and fitting our new furniture in the car, but the staff was…read moresuper helpful and got us done and ready to go very quickly.

Every thing except Jeff and Matt, come on we stood in line for about five minutes while a worker…read morecalled on the intercom and walkie talkies and NO ONE came, looking at you Matt and Jeff. Thank you so much karma ( the person who was manning the cashier BY THEM SELVES). But all to say shout out to karma.

All kinds of discounted products! It's fun just looking. I bought a cordless vacuum & some vinyl…read moreflooring tiles.

My Shishpoo had a grooming appt. Her appt time was 9:50a. Upon drop off I was told she'll be ready…read morearound noon. I ran some errands, and returned close to noon, but sat in the car and patiently waited. By 2p I decided to return home. At 430p I was finally contacted to pick her up. And when we returned hm I noticed one ear was noticeably longer than the other. How could she not have noticed that. I had to trim her ear to match the other. She'll never go back. I hate that I left a tip.

I would NEVER take my dog here again. I really HATE that cheated on my original groomer. I asked…read morefor a teddy bear cut and showed a photo as reference. My dog came back SKINNED! My cavapoo look like a chihuahua. They didn't even leave any hair on her tail or ears. It's as if they did not brush her and just took the clippers and shaved. DO NOT GO HERE. the other dog I've seen in there had an ugly cut too. 100% would not recommend. The cut is uneven and patchy. For an expensive place, the service is poor. They made me pay before bringing her out as well. I've been screaming ever since I got her.

This is a very convenient location to town. It offers great clothing options and household goods…read moreand upscale snacks and decor. We came here because we accidentally forgot a couple of things at home and so we ran down the road to find this location and buy a couple things that we needed for this afternoon trip. Principal among them was a cap that was needed because it's kinda hot and sunshiny. Friendly folks with great attitudes and a clean and well ordered store! The living is great too! We appreciated the discounted items!

Who staffs this place!! Every single time I come in there is always 2-3 people working and my…read moredaughter tells me everyday that they ask "who can work tomorrow" "who wants to stay longer" that's ridiculous. items are also really pricey for a discount store. it's also very hot in the store, feels like there's no A/C